Creative Circle, LLC
New York, NY, USA
Job DescriptionOur financial services client is looking for a UX Researcher to join their team, working onsite 3 days per week (flexible), averaging 35-40 hours per week. The UX Researcher will play a critical role in supporting the design team by uncovering user insights that inform product and design decisions. The UX Researcher will leverage qualitative and quantitative research methods to understand user needs, behaviors, and pain points across a variety of customer segments, including merchants and network customers. The ideal candidate is data-driven, collaborative, and adaptable, with strong communication and interpersonal skills.UX Researcher Responsibilities:- Own and manage surveys to capture insights from merchants and network customers; experience with Qualtrics strongly preferred.- Conduct usability testing and analyze results to improve user experience.- Utilize online research platforms (e.g., Dscout (preferred), UserTesting) for remote testing and studies.-...


