706 technical support jobs found in Albany

Company Summary : Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K–12. Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company’s Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In the 2024-25 school year, 41 Connections Academy virtual public schools will operate in 31 states and expect to serve nearly 100,000 students in grades K-12 (some schools do not serve all grades) from across the U.S. The District Partner division meets the needs of schools, school districts, and other institutions looking to develop and enhance their online learning programs. The division overseeing District Partner clients delivers a full range of targeted digital learning solutions to the...

Hybrid Job Title: Senior Technical Support Engineer Location: United States Job Type: Full-Time Travel Requirement: ~20% About the Role As a Senior Technical Support Engineer, you will be a key player in supporting our global customer base across a wide range of Qualitrol products, including transformer, GIS, grid, and circuit breaker monitoring systems. You will act as a technical expert, collaborating closely with Engineering and Field Service teams to resolve issues and ensure customer satisfaction. Key Responsibilities Diagnose and troubleshoot technical issues for monitoring devices: Transformer Monitoring : Online DGA (TM1, TM3, TM8), QTMS, QTMS-BM, QPDM Grid Monitoring : IDM+, FL, Informa GIS Monitoring : QPDM Gen3 Circuit Breaker Monitoring : QBCM Provide remote support for installation, commissioning, maintenance, and repairs Troubleshoot communication protocols and support SCADA system...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Job Description As a member of the Support organization for Oracle Analytics (OAS, OAC, BDS, AIDP, DFS, DIS, Data Catalog), your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. PLEASE NOTE THE FOLLOWING BEFORE APPLYING: US Citizenship AND shift coverage required (on rotation - some weekends, holidays and weeknights are required). Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities As a Sr. Principal Support Engineer, you will be utilized as the "proactive" technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction. You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues....

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Become a part of our caring community and help us put health first The Help Desk Support Technician 2 provides support to end users for computer, application, system, device, access and hardware issues. Utilize technical experience and customer service skill to assist end users to resolve incidents and fulfil requests remotely and escalate as needed. Involvement in project planning; installing, configuring, upgrading, and troubleshooting of computer-related hardware and software components, responding to and resolving customer requests; team leadership to ensure customer support expectations are addressed in accordance with policy, meeting service level requirements and providing excellent customer service. The Help Desk Support Technician 2: Identifies, researches, and resolves technical problems of moderate complexity. Responds to telephone, email and online requests for technical support. Documents, tracks, and monitors the problem using applicable...

Remote Qualitrol employees receive competitive Salaries, great Healthcare benefits, Pension Plan with company contributions, generous vacation/sickness plans, Life Insurance and more. We are a family friendly workplace with Flexible Working Hours, and some remote, work from home opportunities. We have annual reviews and career development planning to help get you to the next level in your career. You will love working with colleagues who have a genuine desire to innovate and seek out complicated problems. We believe in absolute inclusion and diversity. Qualitrol associates enjoy the autonomy, breadth of responsibility, and creativity that are typical in a medium-sized company, while sharing resources, standard methodologies, and growth opportunities that are found in a Fortune 500 company like Fortive. Your Impact The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring, testing, and repairing condition monitoring...

Job Description Title: Service Technician Id: 19842 Type: FullTime Location: Albany, NY At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible. Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and competitive strategy. Husky TechnologiesTM offers a wealth of opportunity for personal growth and development....

Talent Community- Senior Niagara & Distech Engineer Job ID 255733 Posted 12-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance, Facilities Management Location(s) Remote - US - Remote - US - United States of America CBRE is using this platform to provide general information to individuals who want to learn more about a career at CBRE. If an opportunity opens that matches your qualifications, we will reach out to you at that time. We are growing a world-class organization with a world-class team and appreciate your interest in CBRE. We welcome you to explore our Careers (https://careers.cbre.com/en_US/careers) page and apply directly to any positions that interest you. We will not consider the submission of resumes on this platform as an expression of interest in any posted position at CBRE. Senior Niagara & Distech Engineer - Talent Community - Remote PLEASE NOTE: *This is a travel heavy role that...

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice. Tech Agronomist III: New York/ New England The Technical Agronomist (TA) is the product and agronomic leader in their squad. The TA is jointly responsible with local sales, product management, agronomy, agronomic services, and marketing personnel to achieve or exceed the established sales targets. The TA will enable success by utilizing their agronomic expertise to position the full Bayer portfolio for...

Bilingual (Italian/English) Service Desk Analyst Req number: R6634 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position is part-time (20 hours a week). Job Description We are looking for a...

Member Relations Sr Associate, Concierge - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. Its concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team instantly, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are...

Senior Software Engineer, Full Stack - Shopping (Remote) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One Shopping, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking a Senior Software Engineer who is passionate about marrying data with emerging technologies. As a Full Stack Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One Shopping, working on identification and network integration to highlight new users. What You'll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Share your passion for staying on top of tech trends, experimenting with and...

This is a technical services role, focused at helping facilitate adoption and proper usage of Red Hat technologies, while achieving success with customer business objectives. This is not a sales role. You will work with a small set of key enterprise customers. You will work closely with them to gain an understanding of their IT infrastructure, internal processes, and business needs. You will provide a premium level of engagement that builds, maintains, and grows long-lasting customer loyalty. You will identify trends in customer usage of our technologies and within their industry that can provide valuable insight to your customers. You will help facilitate technical support to your customers. You will facilitate collaboration with other vendors. You will be an advocate internally within Red Hat on behalf of your customers. This particular opening is focused on assisting customers with our Red Hat Openshift product. However, we may adjust the duties to cover other Red Hat...

Senior Risk Associate (Work from Home) Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work. As a Senior Associate Quality Assurance Specialist at Capital One, you will be part of a smart, talented team responsible for partnering with Lines of Business across the Capital One footprint to ensure compliance with the Travel Rule. The qualified candidate will be responsible for sampling wire transactions across multiple...

Strategic Customer Development Manager, New England - Business Cards & Payments (Remote-Eligible) Strategic Customer Development Manager, New England - Business Cards & Payments (Remote-Eligible) Level: Manager Territory: New England At Capital One, we think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one that reaches 50 million+ consumers. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaborations and delivers great customer experiences. Business Cards and Payments is one of the fastest growing financial products in the industry.? A key part to its success over the course of the next 3-5 years will be developing market leading products that combine simplicity and human centered...

The North America Financial Services Red Hat Sales team is seeking a Specialist Solution Architect. In this role, you will support the Ansible Sales team and provide pre-sales technical support to prospects. You'll work with key Financial Services customers both on-site and remotely to build a relationship of trust and confidence between Red Hat and the customer's engineering, development, and operations teams. To be successful, you'll need to gain an understanding of the customer's business needs and align those needs with the capabilities of our solutions. You will also play a crucial role in bringing together internal cross-functional teams to satisfy our most challenging customers. You'll serve as the customer's advocate with these teams to architect the best solution and ensure that it is implemented and supported in an innovative and reliable way. What you will do: Deliver successful Red Hat Ansible workshops of both technical and non-technical backgrounds...

NY HELP Yes Agency Insurance Fund, State Title Information Technology Specialist 1 (End User Services) Occupational Category I.T. Engineering, Sciences Salary Grade 14 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $53764 to $68630 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 10% Workweek Mon-Fri Hours Per Week 37.50 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 1 Watervliet Ave Extension City Albany State NY Zip Code 12205 Duties Description Responsibilities include, but are not limited to:- Provide remote technical support via the Service Desk for NYSIF staff and external customers.- Address service requests and provide assistance to end users as it relates to NYSIF personal computing, both hardware and...

Sr. Application Engineer - Remote USA Job ID 254674 Posted 06-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Data & Analytics, Engineering/Maintenance, Facilities Management, Project Management Location(s) Remote - US - Remote - US - United States of America Senior Application Engineer - Remote USA About the role: Create control databases, user interfaces and setup of control systems based on project specification and/or sale proposal. Perform field startup and system commissioning tasks. Provide on-site and remote technical support to installers and customers. A Senior Application Engineer will be responsible for mentoring team members in their subject matter expertise areas. What You'll Do: Create programming logic using flow diagrams, sequences of operation, understanding panel layouts, termination details and project specifications or sales proposal. Programming of control applications...

NY HELP No Agency Information Technology Services, Office of Title Manager Information Technology Services 1 Operations - 10006 Occupational Category I.T. Engineering, Sciences Salary Grade 27 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $106898 to $131665 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address Swan St. Bldg, Core 4, Flr 1B City Albany State NY Zip Code 12210 Duties Description Under the direction of the Manager of Information Technology Services 2, within the Chief Technology Office/Data Center Services/Console and Print Operations, the position will assist in managing a data center providing 24 X7...

NY HELP No Agency Information Technology Services, Office of Title Information Technology Specialist 2 - Hourly - 10365 Occupational Category I.T. Engineering, Sciences Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Hourly Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Swan St. Bldg, Core 4, Flr 2 City Albany State NY Zip Code 12210 Duties Description Under the direction of an Information Technology Specialist 3, within the Chief General Counsel Divison the incumbent will support 50+ NYS Executive Agency legal departments with all of their eDiscovery support needs.Duties include, but...

Job Description Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead...

Job Description Manage people for product development programs or projects focused on the delivery of a product through the design process, and into a finished state for external customers. Responsibilities Manage people for product development programs or projects involving department or cross-functional teams focused on the delivery of a product or computer-based system through the design process, and into a finished state for external customers. Plan and direct resource schedules as well as project budgets. Monitor the product/program/project from initiation through delivery, interfacing with customer on technical matters. Organize interdepartmental activities ensuring completion of the product/program/project on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction. Select, develop, and evaluate personnel to ensure the efficient operation of the function. Disclaimer:...