Full time
New York State Department of Civil Service
Albany, NY, USA
The duties that the incumbent of the vacancy will be expected to perform. Duties Description Standard Duties: • Assist language testers with training and testing of IVR. Troubleshoot issues and update testing reports.• Analyze and troubleshoot Interface testing issues from a technology and business process view. Interfaces are critical to UI Program claims, payments, fraud prevention, and federal and state reporting.• Support detailed implementation plans for large modernization project including overall go live schedule, application testing, data migration, infrastructure, training, interfaces, data warehouse, security, technical go live steps, dry runs, upgrade period, help desk, go-no go decision criteria, and knowledge transfer. • Analyze, and confirm accuracy of completion of implementation categories and steps • Provide weekly detailed reports and executive summaries • Facilitate interface and other technical troubleshooting meetings • User Acceptance Testing (UAT)Test Case...

