62 communications principal jobs found in Albany

NY HELP No Agency Higher Education Services Corporation Title Call Center Representative 2 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit CSEA Local 658 (NYS Teachers' Retirement System) Salary Range From $27.06 to $32.87 Hourly Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 99 Washington Ave Albany NY 12210 City Albany State NY Zip Code 12110 Duties Description 1. Supervise and assign work to staff, coordinate schedules and the flow of calls through the Communication Center, analyze and prioritize workload. 2. Establish performance standards for Customer Service representatives; review and analyze work force data reports to ensure that...

Description Duties Description Supervise and assign work to staff, coordinate schedules and the flow of calls through the Communication Center, analyze and prioritize workload. Establish performance standards for Customer Service representatives; review and analyze work force data reports to ensure that performance goals are met. Work with Communication Center representatives to resolve difficult problems and processing issues including status of TAP applications, NYS Residency and IVP appeals and specialized research/problem resolution for schools experiencing more complicated processing issues. Recommend changes to work schedule and staff assignments to ensure Communications Center call answer rate goals are met during peak calling periods: assess agent skills and adjust as necessary Develop reports reflecting individual statistics for Communication Center representatives to ensure service levels are met; set...

The duties that the incumbent of the vacancy will be expected to perform. Duties Description 1. Supervise and assign work to staff, coordinate schedules and the flow of calls through the Communication Center, analyze and prioritize workload. 2. Establish performance standards for Customer Service representatives; review and analyze work force data reports to ensure that performance goals are met. 3. Work with Communication Center representatives to resolve difficult problems and processing issues including status of TAP applications, NYS Residency and IVP appeals and specialized research/problem resolution for schools experiencing more complicated processing issues. 4. Recommend changes to work schedule and staff assignments to ensure Communications Center call answer rate goals are met during peak calling periods: assess agent skills and adjust as necessary 5. Develop reports reflecting individual statistics for Communication Center representatives to ensure service levels are...

Job Description Oracle Communications Applications pre-sales team is hiring in North America! We are seeking an experienced sales engineer, with in-depth telecommunications experience and strong OSS knowledge specifically in orchestration, fulfillment, inventory management, service activation, network and service assurance. The ideal candidate will have knowledge of network technologies and vendor experience across Wireline, Cable, Mobile, and Digital Providers. As a Sales Consultant, you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring high customer satisfaction. You are expected to deliver high quality presentations and demonstrations of our applications in a compelling manner. Leadership, Sales Acumen and Technical knowledge are essential qualities for this position. You will act as a technical resource and mentor less senior members of the Sales Consulting organization. You will be required...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Oracle. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Oracle Cloud Infrastructure's (OCI) architecture development engineering team is seeking a highly skilled and self-driven Principal Technical Program Manager to manage GPU Platform and Infrastructure projects by aligning priorities from various teams, collaborating with cross-functional stakeholders, and driving end-to-end execution of complex products. We are at the forefront of AI innovation working on the next generation of GPU data centers. In this Principal...

Job Description Oracle Cloud Infrastructure's (OCI) architecture development engineering team is seeking a highly skilled and self-driven Senior Principal Technical Program Manager to manage GPU Platform and Infrastructure projects by aligning priorities from various teams, collaborating with cross-functional stakeholders, and driving end-to-end execution of complex products. We are at the forefront of AI innovation, exploring the next generation of AI accelerators and hardware solutions. In this Senior Principal Technical Program Management role, you will be working with the software development team on GPU infrastructure, distributed computing, highly available cloud services and virtualized infrastructure. You will be closely collaborating with a multi-functional team that understands our business and its objectives, to lead us through planning and designing technical solutions to solve the business's problems in a very agile, fast-paced, and collaborative environment....

Job Description Oracle Cloud Infrastructure's (OCI) architecture development engineering team is seeking a highly skilled and self-driven Senior Principal Technical Program Manager to manage GPU Platform and Infrastructure projects by aligning priorities from various teams, collaborating with cross-functional stakeholders, and driving end-to-end execution of complex products. We are at the forefront of AI innovation, exploring the next generation of AI accelerators and hardware solutions. In this Senior Principal Technical Program Management role, you will be working with the software development team on GPU infrastructure, distributed computing, highly available cloud services and virtualized infrastructure. You will be closely collaborating with a multi-functional team that understands our business and its objectives, to lead us through planning and designing technical solutions to solve the business's problems in a very agile, fast-paced, and collaborative environment....

Vehicle Remarketing Auction Representative This position will manage relationships and inventory at vendor auction locations. The Vehicle Remarketing Auction Representative is responsible for the sale of vehicles at auction. This independent role requires digital representation or physical travel to city of auction site to inspect vehicle inventory prior to sale, ensuring accuracy of condition reports and validating appropriate reconditioning has been completed. Responsibilities include inventory and expense management in conjunction with auction oversight of adherence to Capital One guidelines and policies. Auction representatives are expected to manage relationships with auction management and report sale performance and metrics. The position is 100% remote with weekly travel. Travel may support multiple regions and will be determined by business need. Responsibilities: - Digital representation or travel to various auction locations representing Capital One...

Job Description Oracle's Global Physical Security (GPS) Systems Team is responsible for securing the corporation's global datacenter and facility footprint through advanced Physical Access and Identity Management (PIAM) technologies. We are seeking a seasoned Technical Program Manager (TPM) for Wireless Intrusion Detection Systems (WIDS) who will own the end-to-end lifecycle of enterprise wireless detection, monitoring, and counter-surveillance solutions for a complex and global security environment. Reporting to the Director, Physical Security Products & Services, you will lead the technical roadmap, policies, education, and integrations necessary for WIDS excellence-partnering closely with security operations, engineering, data center operations, and end-user groups. Responsibilities Product & Program Ownership Own the lifecycle management, standards, and feature evolution for all Wireless Intrusion Detection Systems (WIDS), including integration with...

Summary: Meta is seeking talented principal engineers to join our teams in building cutting-edge products that connect billions of people around the world. As a member of our team, you will oversee complex technical problems, build new features, and improve existing products across various platforms, including mobile devices and web applications. Our teams are constantly pushing the boundaries of user experience, and we're looking for passionate individuals who can help us advance the way people connect globally. If you're interested in leading a world-class team of engineers and researchers to work on exciting projects that have significant impact, we encourage you to apply. Required Skills: Software Engineer - iOS (Technical Leadership) Responsibilities: Drive the team's goals and technical direction to pursue opportunities that make your larger organization more efficient Effectively communicate complex features and systems in detail Understand industry...

Summary: Meta is seeking talented principal engineers to join our teams in building cutting-edge products that connect billions of people around the world. As a member of our team, you will oversee complex technical problems, build new features, and improve existing products across various platforms, including mobile devices and web applications. Our teams are constantly pushing the boundaries of user experience, and we're looking for passionate individuals who can help us advance the way people connect globally. If you're interested in leading a world-class team of engineers and researchers to work on exciting projects that have significant impact, we encourage you to apply. Required Skills: Software Engineer - iOS (Technical Leadership) Responsibilities: Drive the team's goals and technical direction to pursue opportunities that make your larger organization more efficient Effectively communicate complex features and systems in detail Understand industry...

Job Description We are the AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE/IB network fabrics for OCI's largest AI and HPC customers. These fabrics are the foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry. If you're running an AI workload at OCI, we're running the RDMA network underneath your workload. A Network Developer 4 on our team supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on operation and support of RDMA/IB network fabrics and systems, through a combination of a deep network understanding and automation skills to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone...

Job Description As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a diverse range of customer situations and escalated issues. Responsibilities As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as...

Job Description This Senior Principal Cloud Consultant within Oracle North America Consulting (ONAC) will be responsible for ensuring the successful implementation of Oracle Fusion Cloud HCM Time and Labor and Absence Management solutions. You will work with your clients to understand their business processes, provide solutions based on product and consultative expertise, and drive adoption of Oracle's modern best practices processes. Responsibilities Lead business process workshops and advise the client on the impacts of adopting Oracle Fusion Cloud Time & Labor (OTL) &/or Absence Management (ABM) solutions Lead requirements gathering sessions and support clients in defining relevant processes and obtain sign off to ensure client alignment of the proposed solution Understand Oracle's implementation methodology and use it on all engagements Configure the Oracle Fusion Cloud OTL and/or ABM solutions Conduct process...

Job Description Oracle's Global Physical Security (GPS) Systems Team is responsible for securing the corporation's global datacenter and facility footprint through advanced Physical Access and Identity Management (PIAM) technologies. We are seeking a seasoned Technical Program Manager - Video Management Systems. The Global Physical Security (GPS) Systems Team is responsible for deploying, maintaining, and continuously enhancing Oracle's physical security technology landscape. Oracle seeks a highly skilled Technical Program Manager (TPM) for Video Management Systems (VMS) who will own the end-to-end lifecycle of enterprise video systems, standards, and best practices for a complex and global security environment. Reporting to the Director, Physical Security Products & Services, you will lead the technical roadmap, policies, education, and integrations necessary for VMS excellence, partnering closely with security operations, integration partners, internal maintenance...

Job Description Oracle Health is transforming its development and regulatory processes to meet heightened FDA, MDR, and ISO 14155 standards and address ongoing patient safety, compliance, and product certification needs. As a clinical leader with patient safety and compliance expertise, you will provide organization-wide clinical leadership and strategic oversight, ensuring our product development teams integrate clinical context, manage patient safety risks, and maintain robust compliance across the entire portfolio-legacy and new. This role is essential in modernizing our clinical risk management and regulatory practices in partnership with AI-driven process improvements. Qualifications · Medical degree (MD, DO, or equivalent) required; board certification or clinical specialty training preferred. · Minimum 7 years' experience in clinical leadership roles within medical device, digital health, or regulated healthcare software sectors. · Extensive experience in...

Principal Process Manager - ATM & Cash Operations (Work from Home) As a Process Manager (Principal Associate) at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each time. The Process Manager Associate will play a key role in delivering processes that impact the company's bottom line. In this position you will contribute immediately while strengthening your process management best practices. We are seeking dedicated, disciplined, process professionals who excel in a team environment. This person will have excellent communication skills, attention to detail, and can adapt to change quickly. The ability to influence up is key to success in this position. This is an excellent opportunity to continue your career in the field of Process Management. General Responsibilities: Develop a subject matter expertise of processes connected to internal and external systems...

Job Description Principal Consultant - Outpatient Pharmacy Travel: Up to 50% | Location: Remote (U.S.) At Oracle Health, we're not just building software-we're transforming how health happens. Our mission is bold yet simple: to create a smarter, more connected healthcare ecosystem where technology empowers clinicians, elevates patient care, and ultimately saves lives. As a Principal Consultant specializing in Outpatient Pharmacy, you'll be at the heart of that transformation. You'll bring your pharmacy expertise and implementation know-how to help some of the world's largest healthcare organizations design safer, faster, and more efficient pharmacy workflows. From inpatient to outpatient, your work will make a real-world difference for providers and patients alike. What You'll Do In this role, you'll lead client engagements from strategy through go-live, serving as a trusted advisor and hands-on expert. You'll: Partner with pharmacists, technicians,...

At Volt, Our Greatest Strength is Our People Join a team where your skills are valued, your growth is supported, and your work truly matters. ? Now Hiring: Trade Professional ? Location: Remote (Preferred EST, but Any Time zone) ? Shift: 1st Shift | Monday-Friday |8AM-5PM ? Duration: 12 Month Full-Time Contract (with potential to hire)?? What You'll Do: As an Trade Professional your responsibilities will include: Responsible for conducting Export Controlled Information review and jurisdiction classification duties across the CS segment. Specifically, this role will: Conduct ITAR and EAR export jurisdiction & classification reviews of hardware, software & technical data Provide export classifications to support licensing and agreement applications Conduct custom classifications (HTS and Schedule B)Determine & document export & customs classifications Ensure compliance with ITAR, EAR, and Customs regulations including providing compliance guidance to both internal...

Job Summary Responsible for working with cross-functional teams across the organization to drive and align the development and maintenance of global labeling (e.g. CCDS, regional product labels, and patient labeling) for assigned compounds. Makes recommendations and provides labeling advice and feedback for labeling content, processes, and timelines to ensure compliance with labeling regulations and guidance. Delivers high-quality submission labeling and artwork for complex drug products, specific therapeutic/disease areas, and cross functional teams. Actively contributes to continuous improvement of end-to-end labeling processes and systems. Job Description Act as Global Labeling Strategy Lead, supporting preparation, review, and update of content for the development and maintenance of Company Core Data Sheet (CCDS), local labeling and labeling components. Lead the cross-functional labeling team for assigned compounds to drive alignment of labeling content...

Job Description The Oracle Clinical Al Agent team's mission is to deliver an Al platform that serves as the foundation for Oracle's health applications. By embedding generative and conversational Al into these applications, we empower clinicians to simplify their workflows, reduce manual tasks, and focus more on patient care. Our diverse team of innovators is building the future of conversational clinical interfaces-improving the lives of patients and providers worldwide. We work with the agility of a start-up and the impact of an industry leader. Join us and shape the future of healthcare. We are seeking a highly motivated Principal Product Manager to drive the expansion and ecosystem enablement of Semantic Agent Builder. Semantic Agent Builder empowers teams to create high-value Al agents on our semantic data platform for use with the Oracle Health EHR. You will own the strategy and delivery of building an agent ecosystem, working with the semantic data platform and...

Senior Principal Relationship Manager (Remote-Eligible) Our US & Canadian Markets team is seeking a Senior Principal Relationship Manager to manage our relationships with major Marketplace platforms. This role will focus on building relationships with key marketplace participants and serving as the primary strategic liaison with decision-makers across company divisions. Key Responsibilities Include: Negotiating contracts, pricing agreements, and incentives, while ensuring compliance Identifying new business opportunities by performing market analysis, maintaining an opportunity pipeline, and advising participants on new initiatives Providing market insights to internal teams (Product, Marketing, Operations) Creating strategic account plans with key participants to proactively identify and grow business value Client Engagement: Ability to travel 25-30% to meet with clients The Ideal Candidate will possess: Strong negotiation...

NY HELP No Agency Court Administration, Office of Title Management Analyst (15168) Occupational Category Other Professional Careers Salary Grade 25 Bargaining Unit None listed Salary Range From $94386 to $94386 Annually Employment Type Full-Time Appointment Type Provisional Jurisdictional Class Non-competitive Class Travel Percentage 10% Workweek Mon-Fri Hours Per Week 35 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 500 Patroon Creek Blvd City Albany State NY Zip Code 12206 Duties Description ASSIGNMENT: The Management Analyst will be assigned to the Division of Technology and Court Research's Criminal Disposition Reporting Unit (CDR). Duties include but are not limited to assisting the Senior Management Analyst and Principal Management Analyst with the following: Supervision of support staffIdentifying best practices to...

Job Description As a Principal Program Manager , you will shape OCI's growth strategy by driving complex, high-impact operational initiatives across international markets for OCI's new and existing Govt. Regions. Leverage your expertise to coordinate cross-functional teams, lead the deployment and scaling of next-generation internal tools, and pioneer workflow automation for world-class efficiency. Responsibilities Responsibilities Program Strategy & Planning: Develop and refine program charters, objectives, and execution plans to support OCI's cloud infrastructure expansion in new and existing Govt. Regions . Align program deliverables with business strategy and operational requirements. Cross-Functional Program Execution: Lead large, multidisciplinary teams to deliver critical operational programs. Coordinate efforts across business operations, engineering, supply chain, and regional stakeholders to ensure timely, high-quality...