72 customer experience representative jobs found in Albany

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Workday HCM Business Analyst/HRIS Analyst is responsible for maintaining, monitoring, and developing the Workday HCM module. This position serves as a technical point-of-contact for assigned functional areas and assists in gathering business requirements, troubleshooting issues, and implementing changes to improve and streamline processes. The HRIS Analyst also supports HRIS team with release upgrades, providing training as well as ensuring data integrity throughout the system and other technical projects as assigned. This position requires knowledge with Workday HCM modules. Essential Functions Work with HR business partners and stakeholders to identify needs, conduct analysis, prepares associated business requirements specifications and design documents Configure Workday modules to meet business requirements,...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : The Manager Parcel Insights & Pricing is responsible for the daily support of business development, Ryder clients, finance team, and parcel operations with the analysis and review of pricing new business and analysis of and re-pricing existing business. Develops and maintains computer models. Responsible for training the analysts on strategic insights and pricing. REMOTE work from HOME Prefer EST & CST Candidates Essential Functions Daily pricing support: Will perform all pricing for any new and existing customers. Will provide analytical support to Director of Strategic Insights, Business Development team, and Parcel Operations to support decision-making. Employee development and supervision: Assist in planning staffing requirements, hiring (internal & external), work plan development, employee training and...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : General Summary The Senior Directory Services Engineer is responsible for the design, engineering, and operational leadership of enterprise directory services. This position combines advanced technical expertise with strategic oversight to ensure the stability, scalability, and security of directory platforms across multiple environments and entities. The role requires deep knowledge of Active Directory and other directory platforms, strong problem-solving skills, and proven experience leading technical initiatives and projects involving complex efforts such as multi-forest management, M&A integrations, hybrid cloud adoption, modernization of legacy environments, and decommissioning of outdated infrastructure. The senior engineer acts as a subject matter expert and technical leader within the Identity and Access Management...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary This position supports the Ryder Continuous Improvement culture as a dedicated resource performing daily route planning and optimization for dedicated customers across the Ryder network. The Routing Specialist will process orders from customers utilizing automated processes and leveraging routing software to produce optimal route plans for execution by the Ryder operating team in a timely manner. This position will interface with operating teams in various parts of the country and includes collaboration with counterparts within the engineering team. This position reports to the Lead Engineer, CI Manager or Sr. CI Manager and is closely aligned with Operations management. This role may be either onsite in Coppell, TX or may be fully remote. Essential Functions Performs daily route planning for operating teams,...

Job Overview At iCIMS, we are helping our clients to build their winning workforce. Our Sales Development Representative (SDR) has a key role in helping prospects unlock their full potential in their efforts to attract, engage, hire, and advance top talent. In this role, you will be provided with the industry's leading tools to help you develop prospecting plans and drive qualified leads to our Account Executive team. Equipped with your knowledge of the iCIMS Talent Cloud, prospect research, customer case studies and success stories, you will establish credibility and build a value based, persona driven sales plan to engage target prospects. Advancement opportunities are numerous and include Account Executive and Account Management pathways as you build your expertise! About Us When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent.?Our customers do amazing things: design rocket ships, create...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary This position is responsible for processing all accounting responsibilities for titling and registration procurement in the North America Research and review unbilled items for license and sales tax prepaid items over customer contract amount. Accounts Payable processing for all licensing processing as needed. Essential Functions Reconciliation, review and interpret business functions of all license prepaid fees including license, title, sales and personal property tax for coverage area completing set up of amortization schedule. Responsibility will include all set up of amortization of prepaid fees including license, sales tax and personal property tax. Review of general ledger details monthly to identify potential revenue opportunities and complete necessary accounting journal entry corrections and processing of...

Position Overview The Account Executive, ES (Territory - New Hamphire, Vermont, Maine) is responsible for the generation of sales revenue for the organization through personal interaction with prospective customers within a given territory. This position is expected to promote the use of core products within prospective customer accounts, maintain current customer accounts to ensure a solid reference base and educate the general market on the benefits of the product. This position must establish a solid network of reference with "partner" representatives who supply the same customers with non-competitive products and maintain a thorough understanding of competitive products and competitive positioning to ensure success and become a true "Endoscopic Consultant" for the customer. Has overall responsibility in achieving a 10% annual increase of market share. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world,...

Summary The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Compensation & Benefits: Pay range: $16-$18/hr The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. For sales positions, Buckle pays a base rate plus commission on sales. The range listed is the estimated base rate plus commission for Teammates in this position. Full-Time Teammate Benefits: Health Your physical well-being matters. We provide health options that empower you to take control of your care and...

Summary The Leader in Training (LIT) and Floor Leader position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. Compensation & Benefits: Pay range: $17-$19/hr The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. For sales positions, Buckle pays a base rate plus commission on sales. The range listed is the estimated base rate plus commission for Teammates in this position. Full-Time...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Description The Billing Analyst analyzes large amounts of data, identifies root causes, and provides value added recommendations to management. He/she will be a pricing, rating, and special billing process workflow subject matter expert which includes training, testing IT enhancements and communicating system issues and changes. He/she will be expected to present to clients and all levels of management. Summary The Billing Analyst's main responsibility will be to support all aspects of the Ryder Last Mile billing functions with a focus on pricing, dedicated billing, and special processes. The Analyst will be involved heavily in report generation and IT testing in an effort to improve and enhance billing processes. Essential Functions Analyzes customers' billing processes to discuss key aspects of financials in order to...

BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Monday Through Friday from...

NY HELP No Agency State Comptroller, Office of the Title Manager Information Technology Services 1,( SG-27) Item# 00603 Occupational Category Clerical, Secretarial, Office Aide Salary Grade 27 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $106898 to $131665 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 5% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 4 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address 110 State Street City Albany State NY Zip Code 12236 Duties Description This position resides on the Enterprise Service Delivery Team in the Bureau of Security & Workstation Delivery within the Chief Information Office.- Leads Workstation Support and Management teams, ensuring service excellence and...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Finance Business Partner will provide financial analysis, planning and data mining support for Fleet Management Solutions (FMS). The candidate will directly support FP&A Finance and coordinate with multiple departments to deliver results. Candidate must be inquisitive, collaborative, accurate, and efficient to ensure leadership receives informative and timely financial reports and analyses. Essential Functions Assist with closing books, forecasting balance of year financials, and creating annual plans and budgets Review various month end reports including actual versus budget variances Consolidate, prepare, and analyze financial data to understand cause-and-effect relationships and identify drivers. Candidate will be expected to perform a broad spectrum of analyses which will require data gathering and...

Please note: The starting pay rate is projected to be $18.00 per hour with a 3% annual bonus target. Do you want to be part of a collaborative Customer Response team? In this role you will be responsible to facilitate, analyze and resolve customer issues through a variety of communication channels, including phone, email and chat. You will service a suite of absence products such as short-term disability, state disability, state paid family leave and Family Medical Leave Act. You will be initiating new absences for members as well as answering questions about current benefits and claims. At Guardian we foster a team culture where 'People Count," "We Do the Right Thing," and "We Hold Ourselves to Very High Standards". If this sounds like you, Guardian is seeking a Customer Care Representative to join our Member/Provider. Customer Response Unit. You are: A consummate professional with excellent verbal and written communication skills. You are self-motivated and goal...

NY HELP Yes Agency State Comptroller, Office of the Title Program Aide, SG-13 (NYHELPS)Item#00066 Occupational Category Administrative or General Management Salary Grade 13 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $53478 to $65061 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County New York Street Address 110 State Street City Albany State NY Zip Code 12236 Duties Description Perform lower-level professional assignments that require specific program knowledge and closely resemble those typically performed by professional staff in the same organization. Assignments are characterized by the application of clear guidelines or precedents, which...

Who We Are Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. About The Role As a Key Holder, better known as a “Floor Leader,” at Skechers, you’ll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you’ll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail Management role, this opportunity offers room to thrive...

WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s daily performance, inspire a team of employees, and ensure seamless customer service delivery. By managing inventory, enhancing visual merchandising, and executing strategic sales management initiatives, you’ll directly contribute to the store’s profitability and overall success. COMPENSATION RATE: STARTING RATE: $20.90 HOURLY...

WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Key Holder, better known as a “Floor Leader,” at Skechers, you’ll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you’ll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail Management role, this opportunity offers room...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : The Director Customer Logistics is primarily responsible for operations management, safety, financial and customer relations for one or more customers with multiple warehouse locations. This individual is responsible for ensuring LEAN and Continuous Improvement deployment for assigned accounts and expanding business with current customers to support business changes and introduce new services. This position participates in business development activities with new customers and will typically manage operating revenue for multiple logistics/warehouse operations, as well as the complexity level of the business. Depending on the customer requirements, additional areas of responsibility may include transportation, packaging and/or reverse logistics. This position is responsible for leading, guiding, training and directing...

Job Description The Role GM Energy envisions a world where customers regularly receive value from energy markets that reduce or subsidize the cost of their electric vehicles and or provide backup power and bill savings. These "utility programs" are nascent and varied but are growing in value and development is accelerating. The utility team is sourcing and creating program design playbooks. The activation manager will play a central role in implementing these playbooks and demonstrating to the utility that GM dealers can promote and enroll customers into these programs as well as providing evidence to GM these programs provide material customer value and accelerate vehicle purchase. This role is responsible for leading utility program integration across GM Energy marketing, dealer and direct sales, brand engagement, customer success, and product teams. The central purpose of this role is improving collaboration across teams to maximize utility program enrollment, GM...

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn. We are currently seeking a dynamic, highly motivated, and experienced individual for the position of Sales Account Manager, Oncology for the Rochester, New York territory. In this field-based role, the Prostate Cancer Sales Specialist will focus on achieving sales goals within the prostate cancer therapeutic category in assigned geographic territory. This individual will have a proven record of success in...

NY HELP Yes Agency Motor Vehicles, Department of Title Motor Vehicle Representative 1, Spanish Language G-9 (NY HELPS) Occupational Category Clerical, Secretarial, Office Aide Salary Grade 09 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $42641 to $52413 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 4 PM Flextime allowed? No Mandatory overtime? Yes Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 6 Empire State Plaza Albany NY, 12228 City Albany State NY Zip Code 12228 Duties Description Duties include but are not limited to:- Responsible for substantial in-person or telephone contact with members of the public seeking services or information regarding licenses, registrations, identification, testing, insurance, penalties,...

Company : Highmark Inc. Job Description : JOB SUMMARY This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement. ESSENTIAL RESPONSIBILITIES Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication. Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand. Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of...

NY HELP Yes Agency State Comptroller, Office of the Title Payroll Specialist 1, SG-11(NYHELPS)Item# 02033(Multiple) Occupational Category Financial, Accounting, Auditing Salary Grade 11 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $47695 to $58447 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 4 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 110 State Street City Albany State NY Zip Code 12236 Duties Description Review payroll transactions submitted by New York State agencies of the Executive, Judicial and Legislative Branches, including the State University and the City University of New York, ensuring the accuracy of salaries, amounts paid, taxes withheld, and deductions and...