53 customer implementation analyst jobs found in Albany

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides expertise for moderately to very complex problem solving and complete understanding of system functionality. The incumbent reviews significant amounts of data and analyzes processes to support business unit needs. Troubleshoots errors, conducts impact analyses, and/or solves data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. Provides guidance and education to Associate and Intermediate level employees. ESSENTIAL RESPONSIBILITIES Intake operational objectives and gather information. Define, understand, and manage project scope. Perform moderate/complex research to support evaluation of complex output requirements and formats. May translate more complex business initiatives to less experienced employees. Present project deliverables to appropriate audiences. Create reports on...

NY HELP No Agency Higher Education Services Corporation Title Project Assistant - Lead Business Analyst Occupational Category I.T. Engineering, Sciences Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $106898 to $131665 Annually Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 99 Washington Ave City Albany State NY Zip Code 12210 Duties Description The New York State Higher Education Services Corporation (HESC) is the state's student financial aid agency, responsible for centrally administering New York's major college aid programs. It oversees grants, scholarships, loan-forgiveness programs, and related services -...

NY HELP Yes Agency Mental Health, Office of Title Senior Budgeting Analyst/Budgeting Analyst Trainee (NY HELPS); Central Office Occupational Category Financial, Accounting, Auditing Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $53764 to $66951 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address NYS Office of Mental Health 44 Holland Avenue City Albany State NY Zip Code 12229 Duties Description The Office of Financial Management, Division of State Operations Financial Management, Bureau of State Budget Services is recruiting to fill a Senior Budgeting Analyst/Budgeting Analyst Trainee, position. The incumbent...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to enhance their operations. This is rooted in EY's SAP service line capabilities including Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors. Our focus is on helping clients elevate performance and productivity. The opportunity EY's Agile Business Transformation enabled by SAP technology can help organizations address challenges in the digital era. Our EY SAP collaborative approach focuses on more than technology alone. We take a comprehensive, business-first view to address strategy, customer value, user experiences, processes, technology, and operational impacts in tandem. As...

NY HELP Yes Agency State Comptroller, Office of the Title Business Systems Analyst 1, (SG-18), Business Systems Analyst Tr 2 (SG-16), Business Systems Analyst Tr 1 (SG-14) (NYHELPS) Item# 08185, Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $53764 to $85138 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 10% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 4 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address 110 State Street City Albany State NY Zip Code 12236 Duties Description Work as a liaison between stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information...

Business Analyst Employment Type: Full-Time, Experienced Department: Information Technology CGS is looking for business analysts to work with a large federal agency! As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners and external partners to understand new business opportunities and define functional requirements. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Support the development of briefings, agendas, and other general...

The duties that the incumbent of the vacancy will be expected to perform. Duties Description The New York State Education Department’s Offce of the Professions is seeking candidates for a Project Assistant position. The Offce of the Professions (OP) is responsible for licensing and oversite of more than 50 professional titles, as well as professional corporations and pharmacy establishments. OP is working collaboratively with Information Technology Services (ITS) to undertake a comprehensive Modernization Program. This initiative will update technologies that no longer meet the needs of licensed professionals and others who rely on OP to ensure the health, safety and welfare of the public through effective and efficient professional licensing and discipline. Under the direct supervision of the Business Systems Analyst 3, salary grade 25, the incumbent of this position will oversee business analysis documentation, and will be responsible for performing detailed requirements...

Sr Business Analyst - Velocity Black - (Remote - Eligible) Summary: As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform...

Job Description This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter business/technical expertise in Oracle Products especially products that fall under OCI (IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to enhance the value of Oracle Data Management Products and Oracle Cloud. US citizenship is required. Position Overview: Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements....

Duties Description The New York State Education Department’s Offce of the Professions is seeking candidates for a Project Assistant position. The Offce of the Professions (OP) is responsible for licensing and oversite of more than 50 professional titles, as well as professional corporations and pharmacy establishments. OP is working collaboratively with Information Technology Services (ITS) to undertake a comprehensive Modernization Program. This initiative will update technologies that no longer meet the needs of licensed professionals and others who rely on OP to ensure the health, safety and welfare of the public through effective and efficient professional licensing and discipline. Requirements Under the direct supervision of the Business Systems Analyst 3, salary grade 25, the incumbent of this position will oversee business analysis documentation, and will be responsible for performing detailed requirements analysis, documenting processes, and performing user...

NY HELP Yes Agency Information Technology Services, Office of Title Business Systems Analyst 2 (NY HELPs) - 10410 Occupational Category I.T. Engineering, Sciences Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address State Campus, Bldg 5, Flr 4 City Albany State NY Zip Code 12226 Duties Description Under the direction of an Information Technology Specialist 4, the Business Systems Analyst 2 will be assigned to the Enterprise Analysis team in the Programs and Planning Bureau within the Chief Strategy Office (CSO). The incumbent will participate in...

Company : Highmark Inc. Job Description : JOB SUMMARY HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve. This job supervises and coordinates the day to day activities of the various claims processing or claims adjustment units responding to internal inquiries or inquiries received by members, providers, or account representatives across all markets. This job administers the day-to-day activities related to collecting, analyzing and reporting on source data and key performance metrics for the purpose of supporting operational efficiency, overall tracking of business performance and management intelligence for effective decision-making. Along...

Job Description Role Summary The Principal EHS Data Center Program Manager is responsible for leading program-wide Environmental, Health & Safety (EHS) programs across OCI's GigaScale data center program. This role sets strategy, establishes governance, and drives consistent execution to improve safety performance, ensure regulatory compliance, and reduce operational risk across construction, commissioning, operations, and vendor-managed activities. You will work cross-functionally with Data Center Operations, Facilities, Construction/Design, Security, Procurement, Legal, HR, and external partners to embed EHS requirements into end-to-end delivery and run-state operations. Responsibilities Key Responsibilities Program Strategy & Governance Define and maintain EHS program strategy, multi-year roadmap, and operating cadence for data center environments. Develop scalable EHS standards, policies, procedures, and playbooks aligned to applicable...

NY HELP Yes Agency Information Technology Services, Office of Title Information Technology Specialist 2 (NY HELPs) - 10356 Occupational Category I.T. Engineering, Sciences Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 50 Wolf Rd., Flr 3 City Albany State NY Zip Code 12205 Duties Description The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies.Reporting to the...

NY HELP No Agency Education Department, State Title Manager Information Technology Services 1, Box PIMS-1004/01736 Occupational Category I.T. Engineering, Sciences Salary Grade 27 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $106898 to $131665 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Office of Performance Improvement and Management Service Information Technology Services Office City Albany State NY Zip Code 12234 Duties Description The New York State Education Department's (NYSED) Office of Information Technology Services is seeking candidates for a Manager of Information Technology Services 1 position. Reporting...

Job Description Job Summary: The Pharmacy Executive is an integral member of a multidisciplinary team consisting of providers, nurses, and pharmacists. This role requires a unique blend of clinical expertise, leadership, informatics, change management, and data science skills. The Clinical Executive will focus on enhancing patient care, improving end-user satisfaction with the Electronic Health Record (EHR) system, and achieving optimal health outcomes for patients. The team plays a pivotal role in integrating technology into healthcare practices, considering people, processes, and technology from EHR deployment to sustainment phases. Key Responsibilities: Clinical Integration : Apply institutional knowledge of policies, practices, and legacy systems to successfully integrate and sustain the EHR system, ensuring it aligns with clinical workflows and enhances patient care. Technology Advocacy : Support the development and implementation of technology...

NY HELP No Agency Mental Health, Office of Title Project Assistant, Central Office; Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Non-competitive Class Travel Percentage 50% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address NYS Office of Mental Health 75 New Scotland Ave City Albany State NY Zip Code 12208 Duties Description The Project Assistant will assist senior project coordinators and team members in understanding project goals, objectives, and requirements for the Electronic Health Record (EHR) system implementation.Duties will include, but are not limited to, the following:-...

Workforce Management Analyst Req number: R6965 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Workforce Management Analyst, you will be responsible for optimizing service delivery through strategic workforce planning, accurate forecasting, and efficient scheduling utilizing AI-driven platforms for predictive analytics and automation tools. Job Description We are looking for an experienced Workforce Management...

Duties Description The New York State Education Department's (NYSED) Office of Information Technology Services is seeking candidates for a Manager of Information Technology Services 1 position. Reporting to the Manager Information Technology Services 2, the Manager Information Technology Services 1 will oversee the Office of the Professions Unit within IT Business Solutions. The incumbent of this position will be responsible for the overall management and strategic direction of all information technology systems, applications, and infrastructure supporting the Office of the Professions and its operations, including both modern and mainframe environments. The incumbent of this position will be responsible for supervision and oversight of Agile development teams and mainframe development teams supporting application development, system administration, data management, and IT support services. Duties of this position include, but are not limited to, the following: Serve as an...

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NY HELP No Agency Public Service, Department of Title Director of the Office of Hearings and Alternative Dispute Resolution, NS-M7 Occupational Category No Preference Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $172787 to $213995 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Exempt Class Travel Percentage 10% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address 3 Empire State Plaza City Albany, NY State NY Zip Code 12223 Duties Description The Director of the Office of Hearings and Alternative Dispute Resolution (OHADR) reports directly to the Executive Deputy of the Department of Public Service and will be responsible for duties including, but not limited to: - Attracting, developing, directing,...

Job Description Team Overview The Data Center Infrastructure Delivery team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers who work collaboratively with vendors and internal teams to ensure the successful execution of complex data center construction and network projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. This team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. Job Summary Strategically, you will be responsible for developing and implementing comprehensive plans that optimize efficiency, cost-effectiveness, and operational excellence in delivery. You will engage with key stakeholders,...

NY HELP Yes Agency General Services, Office of Title Administrative Specialist 1 (NY HELPS) - VID 211077 Occupational Category Clerical, Secretarial, Office Aide Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $53764 to $85138 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address Empire State Plaza City Albany State NY Zip Code 12242 Duties Description - Directly supervise. administrative staff.- Manage program financial through the SFS database.- Oversee and manage Agency Allocated Set-Aside, Carpool, General Pool & the Medical Parking for Permitting Unit through which all statewide permits are...

Job Description Job Location: (no exceptions) Preferred: Nashville, TN Optional: Austin, TX Optional: Broomfield, CO Optional: Seattle, WA Optional: Redwood City, CA Job Description As a Senior Principal Engineer in this space, you will have broad ownership of core technical components and services. You will guide the engineering team and lead the development of cloud services that enable streaming providers to move their workloads to OCI. These services include playback, content augmentation, video transcoding and packaging, content delivery, streaming analytics, and flexible billing & cost analytics. This is a unique opportunity to build a competitive product from the ground up and extend OCI's reach into new opportunities within the media and entertainment industry. You will collaborate with engineering leaders to shape the path to success, leveraging your experience as a lead developer to influence and direct the project....