7 customer marketing analyst voice of customer jobs found in Albany, NY

Become a part of our caring community and help us put health first With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. Humana's MarketPoint organization is seeking an Associate Director, Account Executives to lead the Account Executive Team. As the Associate Director, you will define the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. This role requires a solid understanding of how organizational capabilities interrelate across department(s). Key...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for C&W Services. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Title Vice President, Operations Job Description Summary The Vice President of Operations for Maintenance, Reliability & Engineering (MRE) is a strategic and operational leader responsible for driving excellence across asset management, engineering, and reliability functions. This role ensures the safe, efficient, and cost-effective operation of facilities and equipment, while fostering a culture of continuous improvement and innovation. The ideal candidate...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary This position is responsible for executing against the strategic projects for enhancing the capabilities of the Salesforce/Service Cloud platform. This individual works closely with the line of business and technology colleagues to elicit, capture, and translate business requirements into technical requirements that can be conveyed with the appropriate level of detail to the development team. This role is responsible for scheduling and leading requirement gathering sessions with cross functional partners including external vendors as needed for the optimization of system capabilities. This role is highly visible with the ability to have direct impact on the organization and our internal and external customers. The successful candidate must have experience with the commercial banking processes, possess a continuous improvement mindset, and have outstanding written and verbal communication skills. Essential Functions...

Position Overview Fujifilm is seeking a Commercial Finance Lead to support its growing Digital Commerce and Photo Products business, including with photos storefronts, Print-to-Retail initiatives, and direct-to-consumer (DTC) expansion. This position will report to the Vice President, Digital Commerce. This role will own end-to-end commercial economics, partnering closely with cross-functional teams to drive profitable growth. The ideal candidate is hands-on, highly analytical, and comfortable operating in a fast-evolving ecommerce environment where pricing, shipping, promotions, and customer acquisition must be balanced holistically. Company Overview At FUJIFILM North America Corporation, we are many things to both consumers and business customers. We're looking for passionate, mission-driven people to help us continue to innovate. With five operating divisions, there's a lot of opportunity to find your niche and make an impact. Perhaps you'll click with our...

The Senior Product Manager is responsible for driving product strategy and managing tests and services within Labcorp's oncology portfolio with the aim of delivering highly differentiated tests to market with an optimal client ordering-to-reporting experience, addressing key customer needs and alignment with market trends, and achievement of key business objectives to drive growth. This individual will deeply collaborate with the Oncology Product Marketing and Customer Marketing teams, Science, Medical Affairs, Commercial Strategy, Market Access and RCM teams, among others, to ensure strategic insights and perspectives about the target customers and the market are brought in to enable development of successful and impactful go-to-market and retention strategies. The role requires a high level of collaboration across internal functions and externally with hospitals & health systems, oncologists, pathologists, and precision medicine thought leaders. The candidate must...

The Executive Director, U.S. Pricing, Contracting & Market Access Strategy will lead the U.S. Pricing and Contracting function and serve as the enterprise owner of pricing strategy, governance, and gross-to-net (GTN) performance across the Otsuka portfolio. Reporting to the Vice President, Market Access, this role is a core member of the Market Access leadership team and a trusted strategic partner to the Chief Financial Officer and senior commercial leadership. The Executive Director will be responsible for developing and executing long-term pricing and contracting strategies that optimize patient access, portfolio profitability, and compliance across all U.S. channels. This role provides strategic leadership across pricing strategy, payer and GPO contracting, government pricing, GTN forecasting, and pricing governance, while leading the teams and operating forums required to translate strategy into disciplined execution. Key Responsibilities Enterprise Pricing...

Dodge Construction Network is seeking a Director, Research and Consulting to lead the delivery of high-impact consulting and market research engagements for clients across the construction ecosystem, including Fortune 500 building product manufacturers. This senior leadership role is responsible for managing teams, overseeing complex consulting projects, and contributing to the development and commercialization of new research and consulting products. This role will work closely with executive-level clients, internal research leaders, and cross-functional partners to translate data and analysis into actionable insights that inform strategy, investment, and go-to-market decisions. This position reports directly to the Vice President, Research. Preferred Location This is a remote, home-office based role and candidates located in the continental United States will be considered, however there is a preference to hire in Eastern or Central time zones. Travel...