26 financial advocate jobs found in Albany, NY

The Digital Channels Product group?delivers online and mobile solutions for the Bank's clients, including consumers, small businesses, and corporates. As the Senior Digital Product Manager, you will be a thought leader around the execution of our digital strategy and responsible for prioritizing and managing the delivery of the Bank's online solutions. This role is hybrid (Mon through Thu on-site / Fri remote) for candidates in the Kansas City metropolitan area and open to qualified remote candidates outside of the Kansas City area but only within the US. How you'll spend your time: Create product roadmaps for the Digital Channel using industry trends, market research, Voice of Client feedback, and input from key stakeholders. Manage multiple aspects of vendor relationships, especially exerting influence over vendors' product roadmaps to align with the Bank's priorities. Hold internal and external technology partners and vendors accountable to...

Job Description Principal Architect, Cloud Engineering - Networking Cloud Engineering is looking for Cloud Architects to provide guidance to our most meaningful customers on our networking products in the context of pre-sales engagements. Do you possess deep technical skills in network architecture and cloud computing; as well as customer facing skills, a passion for educating, designing, and building cloud solutions for a diverse and challenging set of enterprise customers? If so, we hope to meet you! Oracle Cloud Infrastructure (OCI) is the next generation cloud service built from grounds up for the most demanding application requirements with diverse performance, reliability, and governance requirements for a variety of customer use cases. We've focused on security, reliability, scalability and flexibility to support existing and future enterprise level large and complex deployments while beating industry performance and pricing standards. We are...

Client Service Delivery Associate III - * * Preferred PST/MST time zones with a pay rate of $21.00 per hour with a 3% annual bonus target. Position Summary The Client Service Delivery Associate III role supports Guardian's mission to keep our promises and serve more people by providing effortless and exceptional service to our voice/telephone inquiries from insured members, employers, brokers, and sales for benefits, billing, eligibility, claim status, and all other miscellaneous inquiries following process and procedures that provide accurate, complete, and thorough service resolution. When needed, this role investigates customers' service issues and proactively resolves problems by documenting details of telephone conversations and the actions taken. Qualified candidates who move forward in the process can expect the following: An invitation to take a 15-minute candidate assessment will be sent via email through our third-party vendor, Glider . There will be...

Job Description Oracle's Customer Success Management, as part of the Customer Success Services organization, is dedicated to ensuring the satisfaction, retention, and growth of Oracle's Fusion SaaS customer base. Our primary objective is to build strong relationships with customers by understanding their needs, goals, and challenges, and then proactively providing support, guidance, and solutions to help them derive maximum value from the product or service. By acting as trusted advisors, Principal Customer Success Managers (CSMs) aim to drive customer success, promote product adoption and usage, reduce churn, and ultimately contribute to the company's revenue growth and long-term sustainability. Principal CSMs drive maximum adoption of Oracle solutions and identify/drive product renewal and expansion opportunities via high value relationships with customers. They align at executive and key business stakeholder levels, building and fostering strong relationships to help...

Job Description The Senior Director, Client Management will be responsible for developing and manage multiple innovative programs focused on ARR retention including all phases of the Customer Journey. They will be expanding the use of AI to identify at risk Customers and generate strategic insights that are used across NetSuite to provide context and identify opportunities to improve overall Customer success. This role will have direct influence on Customer Success strategies with NetSuite executives and be relied upon as a thought leader. Responsibilities Drive measurable increases in customer and ARR retention by leading proactive Client Management services targeting high-value, high-risk customer accounts throughout the end-to-end customer lifecycle-from prospecting to long-term engagement. Champion cross-organizational programs that accelerate continuous improvement of the customer experience. Key Responsibilities: Lead the development and execution of...

Job Description Oracle's mission is to help people see data in new ways, discover insights, and unlock endless possibilities. At Oracle North America Consulting, we're building the bridge between Oracle's innovative technology and the people who use it to achieve incredible things. Our team focuses on North American based clients using our back-office cloud applications. Our resources are primarily located in North America and India. We're growing fast, and we need consultants ready to bring their unique skills, energy, and creativity to help us continuously innovate how we deliver world-class client experiences on cloud applications projects. The role of a Cloud Consulting Senior Project Manager requires an experienced project management professional with strong business acumen, technical competency in SaaS-based software and leadership skills for successful delivery of Oracle ERP solutions (software + services). The Cloud Consulting Senior Project Manager works...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: This job will be responsible for helping patients to navigate and access medical care, community services/resources and develop healthy behaviors. The incumbent will act as a caring neighbor to help patients address the social, medical, and community problems that lead to poor health (social determinants of health). Will collaborate with medical providers to help patients deal with the 'real life' issues that keep them from staying healthy, help with tasks of getting medical care, and work on health goals by doing things like planning healthy meals and finding time to exercise. As a priority, interactions will promote, maintain, and improve the health of patients and their families. Provide social support, advocate for individuals and community health needs. Community outreach including home visits will be required. ESSENTIAL RESPONSIBILITIES Meet patients in a clinic or hospital and...

About Classic Vacations – The Classic® Difference Classic Vacations is the #1 luxury vacation wholesaler for Travel Advisors, driven by a singular purpose: to delight our clients with exceptional vacation experiences. Our team’s commitment to excellence ensures that every journey we create is seamless, luxurious, and filled with unforgettable moments. We take pride in our role as trusted partners to travel professionals worldwide, providing world-class accommodations, unparalleled service, and exclusive privileges in premier destinations. Role Overview As the Strategic Account Manager for Classic Vacations, you will be at the forefront of our mission to redefine both premium and luxury travel experiences. This pivotal role combines strategic vision with hands-on leadership, aiming to drive our growth objectives while fostering a culture of collaboration and accountability. You will identify and secure new business opportunities that align with our goals, expand our...

Job Description GPU Solutions Architect Job Responsibilities/Top Qualifications: Hands on technical architect responsible to design, build and manage large compute (GPU/HPC) clusters, troubleshoot issues for POC and production deployments. Implement solutions and ensure successful deployments through code development and scripting. Build automated cluster deployment tool using Terraform and Ansible. Work with some of the largest Oracle customers to grow our business in a pre/post sales and technical consulting role. Define new tailored HPC/GPU solutions based on business requirements As a trusted customer advocate, you will help customers/partners understand best practices around advanced GPU solutions, and how to migrate their workloads to the cloud. Educate customers of all sizes on the value proposition of Oracle and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the...

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! ABOUT THE TEAMIf you enjoy interacting with people and consistently go the extra mile to meet your customers' needs, then take the next step in your career. In this role as a Member Service Associate, you will welcome members and visitors, while delivering professional and friendly service to meet members' needs and deepen relationships. You will deliver the Credit Union's mission to benefit every member, every time, every day. This role will be supporting the Capital Central Region, which includes branches in Latham, Cohoes and our Downtown Albany Branch Locations. WHAT YOU'LL DO Provide outstanding member service, in a professional and friendly manner, to all new and existing members or visitors while fulfilling service needs. Accurately process financial service transactions while maintaining a cash drawer. Act...

Job Description As a member of the Support organization for Oracle Analytics (OAS, OAC, BDS, AIDP, DFS, DIS, Data Catalog), your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. PLEASE NOTE THE FOLLOWING BEFORE APPLYING: US Citizenship AND shift coverage required (on rotation - some weekends, holidays and weeknights are required). Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities As a Sr. Principal Support Engineer, you will be utilized as the "proactive" technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction. You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues....

The North America Financial Services Red Hat Sales team is seeking a Specialist Solution Architect. In this role, you will support the Ansible Sales team and provide pre-sales technical support to prospects. You'll work with key Financial Services customers both on-site and remotely to build a relationship of trust and confidence between Red Hat and the customer's engineering, development, and operations teams. To be successful, you'll need to gain an understanding of the customer's business needs and align those needs with the capabilities of our solutions. You will also play a crucial role in bringing together internal cross-functional teams to satisfy our most challenging customers. You'll serve as the customer's advocate with these teams to architect the best solution and ensure that it is implemented and supported in an innovative and reliable way. What you will do: Deliver successful Red Hat Ansible workshops of both technical and non-technical backgrounds...

Job Description This role will lead and manage delivery teams responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle's products especially products that fall under Oracle SaaS, OCI (IaaS, PaaS), GCP, AWS and Azure. You will act as a trusted technical leader and liaison between Customer and Oracle implementation, Support, and Development teams in implementing best practices to enhance the value of Oracle Products, both On Prem and Oracle Cloud for CSS customers. Position Overview: Recruit, retain, develop, coach, motivate, and generally manage multiple Account Management and/or Technical delivery resources to attain/exceed defined customer objectives. Create an environment providing team success today while developing new strategies for future growth. Establish a course of action specifically for Retail customers consuming Oracle...

Senior Manager, Platform Engineering Anywhere Type: Permanent Category: DevOps Industry: Financial Services Workplace Type: Remote Reference ID: JN -112025-104382 Date Posted: 12/11/2025 Shortcut: http://careers.eliassen.com/GhCaXV Description Recommended Jobs Description: 100% remote working EST hours Our client is seeking a Sr. Manager of Platform Engineering to lead Cloud strategy and transformation. This role sets the vision, defines strategy, and drives adoption of Cloud solutions across the enterprise. This is a full-time, permanent opportunity, offering a competitive salary and comprehensive benefits package. Qualified applicants must be willing and able to work on a w2 basis. Salary: $200k-$225k Responsibilities: Define and execute Cloud strategy to deliver business value Develop product roadmap aligned with business needs Influence senior leadership and manage enterprise...

Job Description Sr. Principal Product Manage r - Oracle Cloud Infrastructure (OCI) At Oracle Cloud Infrastructure (OCI) our goal is to increase the value of distributed cloud, rapidly expand both OCI global and local access and provide multi-cloud capabilities that give customers a choice. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world where OCI's values are the foundation of how we deliver excellence. The Oracle Dedicated Cloud Product Management team is looking for an experienced and motivated Senior Principal Product Manager to work with internal and external customers to define the strategy of developer tooling to productize for Dedicated Region Cloud @Customer (DRCC) and Oracle Alloy. Your primary objective will be TO spearhead the strategy and technical requirements of resiliency with Dedicated Cloud Operators to ensure availability and performance within the...

Job Description This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter business/technical expertise in Oracle Products especially products that fall under OCI (SaaS, IaaS, PaaS), GCP, AWS and Azure. Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to enhance the value of Oracle Products and Oracle Cloud. Position Overview: Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements. Act as an...

Job Description As a Senior Client Manager, you will join a collaborative team of seasoned practitioners and Subject Matter Experts, managing critical Customer escalations focused on Accounting, Core Financials and Enterprise Performance Management. You will take ownership of complex Customer issues, develop resolution plans, and drive them to successful completion while ensuring a high-quality Customer Experience. You will also build trusted relationships across the org - Sales, Customer Success, Product Management. In addition, you will capture trends and themes across the Customer Journey and provide continuous improvement feedback in Go-To Market, Product Strategy and related forums. Responsibilities include: Lead continuous improvement initiatives and address escalations across internal and Partner teams using solid understanding of Customer business process requirements and Oracle + NetSuite platform functionality. Work proactively to analyze the...

Job Description Power Mission-Critical Outcomes as an Oracle Inside Sales OCI Renewals Expert for the Department of War! Elevate your sales impact from the inside, supporting Oracle's Department of War (DoW) customers at the heart of the nation's most strategic technology missions. As a member of our high-performing Inside Sales team, you will drive Oracle Cloud Infrastructure contract replenishments and identify expansion opportunities that help DoW customers maximize the value of their Oracle Cloud Infrastructure investments. This is a remote position and the candidate can live anywhere in the US, with a preference for the greater Washington DC area Responsibilities What You'll Do: Own and manage the ORACLE CLOUD INFRASTRUCTURE replenishments process for a portfolio of DOW accounts-delivering high renewal and replenishment rates and closing all contracts before expiration, right from our inside sales environment. Proactively engage DOW...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

ABOUT PLS: Prisoners’ Legal Services of New York (PLS) is a non-profit legal services organization providing civil legal services to indigent individuals in New York State correctional facilities where no other counsel is available. Founded in 1976 in response to the Attica uprising, PLS engages in civil rights advocacy and litigation primarily in cases involving claims of unconstitutional conditions of confinement, prolonged placement in solitary confinement, deliberate indifference to serious mental health and medical needs, excessive use of force, violations of the Americans with Disabilities Act, access to education, child visitation and support, immigration, and sentence computation issues. PLS has regional offices in Albany, Buffalo, Ithaca, and Newburgh. JOB DESCRIPTION: The Senior Grant Accountant leads the preparation and submission of NYS vouchers (e.g., reimbursement requests through state agency portals/SFS), ensures compliance with OSC/DCJS requirements,...

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: Our Performance Suite Analytics team offers candidates the opportunity to support the evolution of value-based care across all lines of business by collaborating directly with our...

Location: Albany, NY Category: Promotional Posted On: Fri Jan 9 2026 Job Description: The Financial Aid Advisor supports students and families in navigating the financial aid process by providing accurate information, individualized guidance, and exceptional customer service. This position plays a key role in helping students access educational funding by interpreting federal, state, and institutional policies, evaluating eligibility, and assisting with the completion of required applications including the Free Application for Federal Student Aid (FAFSA) and pertinent state aid applications. The purpose of the Financial Aid Advisor position is to ensure students understand their financial aid options and receive the support needed to remove financial barriers to enrollment, retention, persistence, and completion. This role contributes to the institution's mission by counseling students, processing aid applications, maintaining regulatory compliance, and promoting financial...