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68 manager customer insights data analytics jobs found in Albany

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DC
Strategic Account Manager
Dodge Construction Network Albany, NY, USA
Dodge Construction Network (Dodge) is looking for a Strategic Account Manager to manage its strategic and high value relationships within the following industries: Finance, Insurance, Real Estate, and Consulting. In this role, you are solely responsible for expanding the relationship and related revenue within an established set of accounts. The Strategic Account Manager takes a consultative approach to identify and pursue the right opportunities and decision makers. Successful candidates have a proven long-term track record of retaining and growing revenue. In this role, your primary objectives are to retain and grow client revenue by delivering exceptional value through Dodge's solutions. Success in this role requires strong consultative selling capabilities, deep product expertise, and disciplined account management. The ideal candidate is a quick study and can operate with limited day-to-day supervision. This is a full-time position and reports directly to the Regional...

Mar 12, 2026
Or
Senior Principal Program Manager
Oracle Albany, NY, USA
Job Description Are you passionate about cloud technology and proficient at transforming complex business processes? Join the Oracle Cloud Transformation & Delivery team as a Senior Principal Program Manager at our Nashville HQ. As Oracle continues its rapid growth, our team is focused on optimizing and streamlining key business processes to drive efficiency and scalability across the organization. In this high-impact role, you'll identify, scope, and deliver improvement initiatives leveraging Oracle's internal AI capabilities. You'll collaborate closely with Oracle product management teams, service teams, global business practices, and corporate functions to transform how we approach problems and operate. Further, this position is part of a new function, with opportunity to define, establish, and implement innovative approaches. Responsibilities Responsibilities Lead Business Process Transformation : Define and implement robust business process...

Mar 09, 2026
Or
Director, Data Center Cost Control Team Lead
Oracle Albany, NY, USA
Job Description The AI Gigascale Construction Cost Manager Lead (OCI) provides end-to-end cost leadership for Oracle Cloud Infrastructure (OCI) gigascale construction programs, including hyperscale data center campuses and associated enabling infrastructure. This role blends rigorous cost management and project controls with scaled, time-to-market-focused delivery execution to improve forecast accuracy, accelerate executive decision-making, strengthen early risk detection, and deliver clear, auditable cost transparency across the full project lifecycle. You will build and lead a cost controls function and team, establishing standardized processes, systems, and reporting that scale across multiple sites and workstreams. You will own the development and maintenance of estimates, budgets, forecasts, cash flow, contingency, and change control, partnering closely with Design & Construction, Procurement/Supply Chain, Finance, Scheduling/Project Controls, and Delivery...

Mar 09, 2026
PagerDuty
Account Manager- Dallas, TX
PagerDuty Albany, NY, USA
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, PagerDuty is seeking an Account Manager to join our diverse, customer-focused team! As an Account Manager, you...

Mar 08, 2026
PagerDuty
Account Manager (US)
PagerDuty Albany, NY, USA
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, PagerDuty is seeking an Account Manager to join our diverse, customer-focused team! As an Account Manager, you...

Mar 08, 2026
PagerDuty
Account Manager- Denver
PagerDuty Albany, NY, USA
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, PagerDuty is seeking an Account Manager to join our diverse, customer-focused team! As an Account Manager, you...

Mar 08, 2026
PagerDuty
Account Manager- Chicago
PagerDuty Albany, NY, USA
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, PagerDuty is seeking an Account Manager to join our diverse, customer-focused team! As an Account Manager, you...

Mar 08, 2026
SP
Content Marketing and Social Media Manager - Mobility
S&P Global Albany, NY, USA
About the Role: Grade Level (for internal use): 10 The Role: Content Marketing and Social Media Manager - Mobility The Team: We are seeking a Content Marketing and Social Media Manager to join our growing marketing team and take ownership of Mobility’s campaign content, including thought leadership, organic and paid social. This role is hands-on, with an immediate focus on supporting content development for our new website and by producing clear, on-brand copy for digital experiences. Over time, the position will grow to include being the lead author for our North America sales solutions thought leadership – showcasing our expertise while driving lead generation. The right candidate will be capable of owning the content process from end-to-end: Developing new ideas (whitepapers, eBooks, articles, social media), interviewing subject matter experts and gathering data, drafting the content, spearheading stakeholder review and publication, and supporting effective digital...

Mar 08, 2026
EY
Full time
 
SAP - Tech/Arch - Development Manager- ABAP - Tech Consulting - Location OPEN
EY Albany, NY, USA
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Consulting – Technology Consulting – SAP – Tech Arch – ABAP Manager Our goal is to provide clients with a unique business perspective on how SAP technology can enhance their operations. By leveraging EY’s expertise in SAP, Supply Chain, FICO, BPC, Data & Analytics, Customer Solutions, Technology & Architecture, and SuccessFactors, we assist clients in enhancing performance and increasing productivity. The opportunity EY’s Agile Business Transformation approach, enabled by SAP technologies, helps organizations navigate the demands of the digital era with confidence. Our method goes beyond implementing systems—we take a holistic, business‑first view that connects strategy, customer value, user experience,...

Mar 07, 2026
Pacific Northwest National Laboratory
Digital Project Manager (Project Hire)
Pacific Northwest National Laboratory Albany, NY, USA
Overview At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our directorates related to Mission Support & Operations include Office of General Counsel, Business Services, Communications and External Engagement, Operational Systems, Communications and Information Technology, and Performance Management. At PNNL, our Computing and Information Technology organization is redefining how we work and innovate by reimagining the digital workplace. We empower research and streamline operations-making both faster, smarter, and more efficient-so our professionals can tackle some of the world's toughest challenges in science, energy, and national security. Our experts in AI, cybersecurity, design, and engineering work side by side, using real-time insights and human-centered design to break down...

Mar 07, 2026
Otsuka Pharmaceutical Companies (U.S.)
Director, Medical Excellence and Operations (ME&O), Insights & Analytics
Otsuka Pharmaceutical Companies (U.S.) Albany, NY, USA
The Director, Medical Excellence & Operations (ME&O) Insights & Analytics will lead the development and execution of a global strategy for integrating and leveraging data-driven insights across multiple Global Medical Affairs (GMA) functions. This role will be responsible for managing the Manager, Medical Analytics and is pivotal in shaping how GMA uses analytics to optimize performance, enhance decision-making, and deliver measurable impact across therapeutic areas. The Director, Medical Excellence & Operations (ME&O) Insights & Analytics will report to the Senior Director, Medical Affairs Solutions & Analytics and will leverage strategic vision, operational excellence, and expertise in data integration to drive innovation and efficiency across functions such as Medical Information, Field Medical, Medical Strategy, and Medical Education. Preferred therapeutic experience includes Nephrology, Central Nervous System (CNS), and rare disease. Key...

Feb 23, 2026
PE
Full time
 
Product Manager, Specialist, School Experience
Pearson Education Services Albany, NY, USA
Role Overview The Product Manager for School Experience supports the development and delivery of products that enhance the day-to-day experience of schools across Pearson Virtual Schools (PVS). This role assists with defining user needs, documenting requirements, coordinating cross-functional work, and ensuring high-quality execution of features that improve workflows for teachers, school administrators, and support staff. This position is ideal for early‑career product managers who are growing their skills in user discovery, requirement definition, and collaborative delivery. The role contributes to products that reduce administrative burden, increase instructional efficiency, and support consistent, scalable school operations. What You’ll Do Identify areas of opportunity to improve the delivery of the School Experience for all stakeholders (Caretakers, School Leaders, and Teachers). Participate in user research efforts, including interviews, workflow reviews, and...

Feb 22, 2026
PE
Full time
 
Product Manager, Advanced Specialist, School Experience & Integrations
Pearson Education Services Albany, NY, USA
Role Overview Pearson Virtual Schools (PVS) is seeking an outcome‑driven Product Manager to develop Products that support the School Experience (example, school admin and teacher‑focused workflow tools and platform integrations) that support our virtual school ecosystem. In PVS, the Schools navigate a unique digital‑first instructional environment—this role ensures they have efficient, intuitive, and consistent products that reduce administrative burden and maximize instructional time. This role emphasizes continuous discovery and delivery, user‑centered problem solving, and delivering measurable improvements in teacher efficiency, operational consistency, and student engagement across our Connections Academy and partner school programs. What You’ll Do Conduct user research (interviews, workflow studies, prototype testing) with PVS teachers, school administrators, families, and support staff. Translate insights into clear problem definitions and product requirements that...

Feb 22, 2026
EY
Full time
 
SAP - Delivery Excellence - Deployment Manager - Location OPEN
EY Albany, NY, USA
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY’s SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity. The opportunity As a Deployment Manager, you will primarily focus on executing large SAP implementation procedures. You will collaborate with business stakeholders, the project team, and third parties to execute project plans across three pillars of Deployment: Business/Site Readiness, Cutover, and Hypercare. Your responsibilities will include working closely with...

Feb 21, 2026
Or
Fusion Enablement Performance Leader
Oracle Albany, NY, USA
Job Description We are seeking a highly motivated, results-oriented Enablement Performance Leader with executive presence to design, orchestrate, and deliver enablement programs that enhance customer engagement and satisfaction within Oracle Health's Customer Success team for Oracle Fusion Applications. In this pivotal and highly visible role, you will drive efficiency and deliver seamless experiences by supporting the alignment and integration of Fusion and EHR customers, serving as the primary program manager and main enablement liaison. You will coordinate Fusion-related training, feature releases, roadmap communications, and compliance initiatives for Oracle Health CSMs. You will design, implement, and manage comprehensive enablement programs covering Fusion solution training, roadmap and release management, KPI monitoring, customer adoption strategies, and customer lifecycle management (CLM) data quality initiatives. Your efforts will ensure our CSMs are equipped with...

Feb 21, 2026
EY
Full time
 
AI and Distributed Systems Fullstack Engineer - Manager - Consulting - Location OPEN
EY Albany, NY, USA
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who are teamed to deliver our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world’s most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and...

Feb 21, 2026
EY
Cloud Engineer - Senior Manager - Consulting - Location OPEN
EY Albany, NY, USA
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who are teamed to deliver our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world's most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers,...

Feb 20, 2026
EY
Full time
 
Cloud Engineer - Manager - Consulting - Location OPEN
EY Albany, NY, USA
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who are teamed to deliver our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world’s most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and...

Feb 19, 2026
General Motors
Customer Success Insights & Analytics (CSIA) Analyst
General Motors Albany, NY, USA
Job Description The Role The Customer Success Insights & Analytics (CSIA) team enhances customer experience by translating Voice of the Customer (VOC) data into actionable insights that drive improvements across products and services. CSIA delivers insights and analytics tools that identify opportunities, inform decision-making, improve performance, and unlock cost efficiencies. We partner closely with Leadership, Contact Center Operations, Digital and Vehicle Product teams. A core focus of the team is leveraging advanced NLP-based and AI-powered analytics to increase efficiency, scale insight generation, and accelerate the transformation of unstructured customer feedback into clear, compelling narratives that drive action. The Analyst role focuses on monitoring, integrating, and analyzing large volumes of survey and interaction data across business units. Analysts design engaging dashboards, identify data patterns, distill insights through data manipulation and...

Feb 17, 2026
Cushman & Wakefield
Manager - Global Accounts Receivable Reporting
Cushman & Wakefield Albany, NY, USA
Job Title Manager - Global Accounts Receivable Reporting Job Description Summary The Manager - Global Accounts Receivable Reporting leads the development, governance, and delivery of all AR-related reporting and analysis across the organization. This role owns the creation and automation of high-impact reporting using Alteryx, Power BI, and other analytical tools, ensuring senior leadership has timely and accurate visibility into performance drivers and areas requiring action-particularly surrounding aged AR, unapplied cash, and customer collections. You will oversee a high-performing analyst team, manage key SOX controls, drive continuous improvement of reporting processes, and partner closely with Service Lines, OTC, RTR, Transformation, and IT teams to strengthen data integrity and process consistency. The role requires a blend of advanced analytics, strong business acumen, process ownership, and the ability to translate complex data into meaningful metrics,...

Feb 16, 2026
Or
Senior Principal Product Manager, Advertising Technology
Oracle Albany, NY, USA
Job Description As a Senior Principal Product Manager, Advertising Technology, you will lead the conception, design, and evolution of disruptive advertising technology solutions, including next-generation capabilities powered by Generative AI. This leader will drive innovation across the advertising ecosystem-serving both the demand-side (agencies and advertisers) and supply-side (publishers and platforms)-with a focus on unlocking efficiency, personalization, optimization, and measurable value. You will be responsible for setting the strategic product vision for a modern AI-driven advertising platform, identifying disruptive opportunities within the AdTech ecosystem, partnering with engineering teams to lead the specification and delivery of robust product capabilities, and engaging directly with agencies, advertisers, publishers, and partners to validate product direction, gather insights, and drive adoption. The ideal candidate thrives at the intersection of advanced...

Feb 14, 2026
Bayer
Business Partner Lead: Northeast + Michigan + Ohio
Bayer Albany, NY, USA
At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice. Business Partner Lead: Northeast + Michigan + Ohio Designs, develops, and implements strategic marketing programs and pricing strategies to support the organization's products and services across various market sectors. Utilizes specific marketing strategies and media, including print, broadcast, and digital, to effectively launch and position offerings. Collaborates with sales and technical teams to...

Mar 14, 2026
PE
Lead, Enrollment (Virtual School Growth Operations)
Pearson Education Services Albany, NY, USA
This is director‑level operating role as the Lead, Enrollment at Pearson Virtual Schools (PVS) is a senior leader responsible for driving enrollment growth and revenue through a high‑performing, customer‑centered operation at scale. This role owns the lead‑to‑enrollment lifecycle, overseeing teams that convert prospective leads into completed applications and applications into enrolled students—at scale and with precision—while ensuring quality, equity, and service excellence remain central to every interaction. As a key member of the Enrollment & Customer Engagement leadership team, the Lead, Enrollment Growth Operations will help execute our enrollment strategy, identify and unlock new growth opportunities, and use data and insight to improve conversion, efficiency, and outcomes across the funnel. The role partners closely with Marketing, Analytics, Product & Technology, Partner Success, and Operational Enablement to align demand generation, messaging, systems,...

Mar 14, 2026
NY
Data Analyst 2, Box PIMS-1068/04335
New York State Civil Service Albany, NY, USA
NY HELP No Agency Education Department, State Title Data Analyst 2, Box PIMS-1068/04335 Occupational Category No Preference Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address New York State Education Department Office of Information and Reporting Services City Albany State NY Zip Code 12234 Duties Description The New York State Education Department's (NYSED) Office of Education Policy is seeking candidates for a Data Analyst 2 position in the Office of Information and Reporting Services (IRS). Reporting to the Unit Manager or Data...

Mar 13, 2026
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