3 sr project team support engineer jobs found in Albany

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Rocket Software's Customer Solutions Engineering (CSE) function is seeking a proactive and detail-oriented Resource Coordinator to support the Professional Services team in aligning staffing needs with customer and project demands. This role is a central coordination point between Project Managers, Delivery Managers, and the Project Management Office, ensuring accurate and efficient resource planning, forecasting, and scheduling using Kantata SX, Excel, and other data analysis tools. The Resource Coordinator improves delivery forecast accuracy, maintains real-time visibility into resource assignments, and optimizes talent deployment across the Professional Services organization to accelerate time to value. Responsibilities include reconciling assignment fidelity for month-end processes; becoming a subject matter expert in revenue recognition and how engagements are...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...

Job Description At Oracle Cloud Infrastructure (OCI), we are reimagining the cloud. Our mission is to scale to hundreds of thousands of regions to meet evolving customer needs. We are building a platform to enable an autonomous cloud vision and services, transforming everything from runtime environments to the software development lifecycle and operations. Our team operates with start-up agility while leveraging the scale of one of the world's leading cloud companies. This greenfield, industry-first project will drive a fundamental shift in how the cloud is perceived and utilized. As a Sr Director of engineering in the Autonomous OCI (AOCI) division, you and your team will help shape the vision and lead the development of OCI's next-generation cloud service platform. This role blends technical depth with organizational leadership. You'll mentor and grow your engineers, while also rolling up your sleeves when needed to dive into architecture, design and drive execution. If...