13 senior engineering manager jobs found in Albuquerque, NM

About the Role: As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support experiences to our enterprise SaaS customers. Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success. In this role you will... Team Leadership: Manage, mentor, coach a team of support professionals, fostering growth, engagement, and accountability. Set clear goals, monitor performance, and ensure high-quality, timely customer interactions. Operational Excellence: Take ownership of support operations for enterprise customers, developing and optimizing workflows and processes using cutting-edge SaaS support tools (e.g. AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience analytics) White Glove &...

ABOUT YOU Are you passionate about the environment and ready to join an inclusive workplace, committed to leading new ideas and pathways, and to delivering value? If the answer is, “Yes!” then we have an exciting career opportunity for you. Who are we? We are Montrose, a global environmental services provider offering environmental planning and permitting, measurement and analytical services, and environmental resiliency and sustainability solutions. Our qualified engineers, scientists, technicians, associates, and policy experts are proud of our collective expertise and the collaborative nature of our approach to helping clients. We strive to optimize environmental resiliency in a way that effectively complements our clients’ decision-making and operations and efficiently fulfills their project requirements. We have over 135 offices across the United States, Canada, Europe, and Australia and are approaching 3400 employees – all ready to provide solutions for...

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see...

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these...

Requisition Number: 26201 Required Travel: 0 - 10% Employment Type: Full Time/Hourly/Non-Exempt Anticipated Salary Range: $78,406.00 - $170,000.00 Security Clearance: Ability to Obtain Level of Experience: Mid Employee Referral Amount: $1,000.00 Meet HII’s Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you. Job Description Compensation for this...

The Aerospace Corporation is the trusted partner to the nation’s space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space— delivering innovative solutions that span satellite, launch, ground, and cyber systems for defense, civil and commercial customers. When you join our team, you’ll be part of a special collection of problem solvers, thought leaders, and innovators. Join us and take your place in space. Job Summary The Vehicle Systems Division (VSD) sits at the center of the ideas and data behind current and future systems supplying innovative research and development; technical evaluations during the acquisition process; conceptual and detailed design; assembly, integration, and test; and operational support. Comprised primarily of highly-trained mechanical and aerospace engineers, VSD provides national expertise...

About Rocket Lab Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more – all with the goal of opening access space. The rockets and satellites we build, and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has become the second most frequently launched U.S. rocket annually and has delivered more than 230 satellites to orbit, all while we work to develop Neutron, our upcoming medium-lift, reusable launch vehicle for larger constellation deployment. Our Space Systems business designs and builds our extensive line of satellites, payloads, and their components, including spacecraft that have been selected to support NASA missions to the Moon and Mars and components used...

Job Description: The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted with proactively providing high-touch engagement, anticipating customer needs, and ensuring these strategic clients achieve maximum value. The Specialist demonstrates exceptional trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team. In this role you will... Provide proactive, high-touch technical support to larger enterprise customers, including regular scheduled check-ins, rapid priority responses, and personalized engagement. Manage and resolve complex and critical technical issues, identifying and mitigating underlying causes to prevent future incidents. Act as a dedicated point of contact for elite...

Looking for a Networking Lead opportunity at a place you can make a difference every day? Discover this great opportunity at Kirtland Air Force Base in our Albuquerque, New Mexico location. Bring your expertise and collaborative skills to make an impact towards our military defense and readiness of the warfighter by discovering your new role supporting this critical mission. This position is contingent upon your ability to maintain/transfer an active DoD Top Secret security clearance. Serco supports the US Air Force as a prime contractor for the Distributed Mission Operations Center Infrastructure, Development, and Engineering (DMOC IDE) contract supporting the 705 Combat Training Squadron (CTS). The mission of the 705 CTS is to “develop and integrate technologies to deliver a Live-Virtual-Constructive combat environment for Air Force, Joint and Coalition warfighter training.” The ideal candidate will have deep expertise in Cisco technologies, network security, voice...

Requisition Number: 26237 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $117,262.00 - $125,000.00 Security Clearance: TS/SCI Level of Experience: Senior This opportunity resides with Global Security (GS). Mission Technologies' Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination-not readiness in piece-parts. For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. With a holistic approach to life-cycle maritime defense systems-from small watercraft to submarines, surface combatants and...

Date: Dec 4, 2025 Location: Albuquerque, NM, New Mexico, United States Company: HII's Mission Technologies division Requisition Number: 26237 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $117,262.00 - $125,000.00 Security Clearance: TS/SCI Level of Experience: Senior This opportunity resides with Global Security (GS). Mission Technologies’ Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination—not readiness in piece-parts. For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority...

We are seeking a dynamic and strategic Digital Strategist / Change Management to lead clients through the change management lifecycle as part of value realization engagements. This role is pivotal in enabling marketing organizations to unlock growth, improve performance, and accelerate digital transformation by aligning people, processes, and platforms. You'll partner with executive sponsors and product owners to activate prioritized use cases, accelerate adoption, and institutionalize new ways of working. Key Responsibilities: Change Management & Enablement Lead stakeholder mapping, sponsorship models, and governance; run change impact assessments and readiness plans. Design and deliver enablement (role-based training, playbooks, office hours) for marketers, analysts, data engineers, and journey designers. Orchestrate communication plans and feedback loops to sustain adoption and continuously improve ways of working. Operating Model &...

Requisition Number: 26237 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $117,262.00 - $125,000.00 Security Clearance: TS/SCI Level of Experience: Senior This opportunity resides with Global Security (GS). Mission Technologies’ Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination—not readiness in piece-parts. For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. With a holistic approach to life-cycle maritime defense systems—from small watercraft to submarines, surface combatants and aircraft...