Agiliti
Andover, MA
The Customer Service Coordinator is responsible for the delivery and pick-up of medical equipment and supervision of individuals who perform these services. Responsibilities include managing the equipment inventory, supplies and fleet vehicles, working closely with district management to ensure customer retention and serving as subject matter expert in equipment processing, inspection and in-servicing. The Customer Service Coordinator provides training and supports key daily office functions, including record keeping and billing. Knowledge and Physical Requirements 21 years of age or older, with an Associate's degree or Bachelor's degree preferred. 1-2 years of supervision/management or customer excellence experience preferred. Knowledge of the healthcare industry, including an understanding of, or experience with, hospital medical equipment preferred. Business management understanding. Proficient computer skills, including Microsoft Office...
