26 advanced associate customer success jobs found in Augusta, ME

The Red Hat Technical Account Management team is looking for an enterprise-level engineer with a background in IT automation technologies to join us remotely as a Technical Account Manager in the Northeast US. In this role, you will work with a small set of enterprise customers to provide architectural guidance and implementation advice for Red Hat Enterprise Linux as well as Red Hat Ansible Automation Platform suite of solutions, which includes Red Hat Ansible Controller, Private Automation Hub and Red Hat Ansible Core. This is not a sales role. You'll be a dedicated customer engagement associate and a member of the Red Hat engineering and technical support teams. As a Technical Account Manager, you will provide a level of premium support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on their behalf. Well-qualified applicants...

As the leading line of business, UMB's bottom line is directly impacted by the growth of our Commercial Agricultural portfolio . The team consists of Portfolio Managers, Underwriters, Credit Analysts, Treasury Management and Commercial Card professionals, and Capital Markets partners. This team manages Ag relationships throughout its life - developing meaningful connections with the management of the companies they serve. Always mindful of the changes in the company, its industry, etc., over time that might create a change in their financial service needs. As the Client Manager you will manage a portfolio and will have a secondary focus on selling deeper into the customer relationship. You will have responsibility for a mid-to-large size portfolio including complicated credits. You will also grow revenue as directed by senior management to meet established goals by successfully prospecting new opportunities with existing clients and making appropriate referrals. How...

Job Description Leads and manages the construction of data centers by colocation providers, ensuring projects are completed on time, within budget, and to high-quality standards. Supervises multiple project teams, offering strategic direction and resolving any issues that may arise during project cycles. Leads the creation, review, and maintenance of documentation, including design review, commissioning, and problem-solving papers. Leads the management of quality control processes to ensure all construction activities meet design specifications and industry standards. Supervises comprehensive site walks and directs the startup and commissioning phases of major data center projects. Addresses gaps in risk identification and mitigation, and communicates potential impacts to senior management. Oversees the primary point of contact role between the company and colocation providers. Leads the selection, negotiation, and management of contracts with external vendors, contractors,...

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . The Customer Service Unit serves as one of the primary communication links between members of the public and the Maine Department of Labor. Staff are responsible for answering phones and directing callers to the appropriate resource during the business hours of 8:00 a.m. to 5:00 p.m. Staff in this Unit provide information to people who call the Department or visit the administrative office. Other administrative duties support the Office of the Commissioner and other bureaus within the Department. Department of Labor - Office of the Commissioner/Customer Service Unit Job Class Code: 6542 Grade: 13 (Administrative Services) Salary: $17.69-$25.47 -...

As an integral member of Otsuka's Rare Diseases Business Unit within Medical Affairs, the Senior Medical Science Liaison (Sr. MSL), Rare Diseases, executes national medical strategies in the field and is responsible for the development and execution of regional medical business plans. The Sr. MSL identifies, prioritizes, and engages stakeholders and accounts with both regional and national importance that are critical to Otsuka's rare disease objectives. The Sr. MSL is a credible scientific partner who provides clinical, scientific, and healthcare landscape expertise related to rare disease states, emerging data, and therapeutic opportunities across the product lifecycle, including pre-launch, launch, and post-launch phases. This field-based role engages highly specialized stakeholders-including key opinion leaders (KOLs), investigators, healthcare providers, advocacy organizations, and multidisciplinary care teams-to advance patient outcomes aligned with Otsuka's overarching...

The Audience Activation Specialist will play a pivotal role in driving our acquisition marketing efforts by developing and executing complex segmentation strategies, advising on targeting, running counts, and exploring options to maximize spend, personalize content, and increase conversion rates. This role supports the email acquisition team and is crucial for optimizing our marketing campaigns. What you will do: Develop and implement advanced segmentation strategies to optimize marketing campaigns. Advise on targeting strategies to ensure the right audience is reached effectively. Run counts and analyze data to provide insights and recommendations. Explore and test various options to maximize marketing spend and improve ROI. Drive advanced segmentation to enhance customer engagement and conversion rates. Collaborate with the email team to align strategies with overall marketing goals. Monitor and analyze campaign performance, providing...

Senior Cloud Software Engineer (Full-Stack) Fully Remote-United States Job Type Full-time Description Overview Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT)Corporation, is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. TTS's innovative approach combines proactive strategies, efficient processes, and emerging technologies to deliver seamless, integrated services for our clients. TTS prides itself in being Mission Driven, People Focused. To learn more about us, visit https://tanaq.com/tanaq-technical-services. About the Role We are seeking a Senior Cloud Software Engineer to provide advanced application support for cloud-based application development, modernization, and implementation in support of the U.S. Department of Housing and Urban Development (HUD) Office of the Chief Information Officer (OCIO). The Senior Cloud...

Senior Cloud Software Engineer (Full-Stack) Fully Remote-United States Job Type Full-time Description Overview Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT)Corporation, is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. TTS's innovative approach combines proactive strategies, efficient processes, and emerging technologies to deliver seamless, integrated services for our clients. TTS prides itself in being Mission Driven, People Focused. To learn more about us, visit https://tanaq.com/tanaq-technical-services. About the Role We are seeking a Senior Cloud Software Engineer to provide advanced application support for cloud-based application development, modernization, and implementation in support of the U.S. Department of Housing and Urban Development (HUD) Office of the Chief Information Officer (OCIO). The Senior Cloud...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The Senior Manager, Product Portfolio Management is responsible for leading and scaling market-validated products or ventures that have progressed beyond pilot and early launch. This role owns the execution of product,...

"We enable greatness in people and organizations everywhere. " FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our...

General information Ref # 22199 Remote? Yes Ally and Your Career * Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too? The Opportunity For over 100 years we've helped dealers serve their customers by providing the best-in-class products and services they need - and by remaining true to the automotive passion we share. Take the wheel on your career and join a team that is...

Company : enGen Job Description : JOB SUMMARY This job supports one or more analytical aspects of the business products and services life cycle, including capability enablement with cross-team dependencies within a product scope. Uses significant judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data sets, operational reports, and analytical deliverables to translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation, and resolution of risks, defects and issues....

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . The Department of Inland Fisheries and Wildlife is seeking to fill two (2) Office Specialist I positions out of the Augusta office. DEPARTMENT OF INLAND FISHERIES & WILDLIFE OFFICE SPECIALIST I TWO (2) POSITIONS Opening Date: May 06, 2026 Closing Date: End of day May 19, 2026 Location: Augusta Position Numbers: 01800-0002 01809-0211 Class Code: 6546 Grade: 16 (Administrative) Salary: $18.76 - $27.03 Per Hour Interested applicants need to complete a Direct Hire Application , along with a Cover Letter , and detailed Resume . BRIEF JOB DESCRIPTION: This is office and...

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . The Department of Inland Fisheries & Wildlife is seeking applicants for an Office Specialist I position for the Wildlife Division in the Augusta Office. DEPARTMENT OF INLAND FISHERIES & WILDLIFE OFFICE SPECIALIST I Opening Date: May 01, 2026 Closing Date: End of day May 15, 2026 Location: Augusta Position Number: 01865-1057 Position Type: Full Time Class Code: 6546 Grade: 16 (Administrative) Salary: $18.76 - $27.03 Per Hour Interested candidates need to complete, and submit, a Direct Hire Application, Cover Letter , and detailed Resume. BRIEF JOB DESCRIPTION: This position...

Job Description As Director of Compliance & Property Management you will lead the administrative, governance, and regulatory management of Oracle Cloud Infrastructure's growing hyperscale data center property portfolio. This role owns property-related strategy and execution across land administration, municipal coordination, regulatory compliance, lease and contract obligations, permitting, environmental and safety oversight, non-critical site services, and long-range property governance. This leader serves as a key point of contact between Oracle and external stakeholders including municipalities, counties, utilities, landlords, landowners, economic development agencies, and regulatory bodies. The role ensures OCI sites remain compliant, well-governed, operationally supportable, and positioned for future growth. In addition to core property governance responsibilities, this role also leads adjacent site-support functions including Logistics Managers, Audit &...

Become a part of our caring community Become a part of our caring community and help us put health first Humana's Product organization is seeking a Lead Product Manager to drive the strategy, development, and optimization of the Customer Identity Access Management Platform (CIAM) . In this role, you will serve as a key product leader responsible for driving modernization of authentication, authorization, identity lifecycle management, and compliance frameworks across member, provider, and associate experiences. In this role you'll partner closely with Engineering, Security, Compliance, Digital, and Platform teams to deliver secure, seamless, friction-resistant identity experiences-all while ensuring regulatory adherence (HIPAA, NIST, CMMC, CMS, etc.). You will champion zero-trust principles, platform thinking, and scalable identity services that support multi-channel digital transformation. Key Responsibilities: Product Strategy & Vision...

Become a part of our caring community With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. Humana's MarketPoint organization is looking for 10 Customer Success Agents to join the Customer Success Team working remote. Humana's Customer Success Agents are our members' trusted partners in navigating healthcare. In this role, you'll provide guidance and solutions to ensure a positive member experience, from explaining plan benefits to resolving issues around disenrollment or dual eligibility. You'll work cross-functionally...

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is seeking a strategic, data-driven, and revenue-focused Senior Manager, Marketing Operations &...

Become a part of our caring community Innovative Financial Group (IFG), a wholly owned Field Marketing Organization (FMO) and subsidiary of Humana, is looking for Customer Success Agents to join the Reliance Brokerage Customer Success Team working remote. Reliance Brokerage Customer Success Representatives are trusted partners who help customers navigate Medicare coverage across multiple carriers. In this role, you'll support customers through education, guidance, and problem-solving-whether that means explaining plan benefits, resolving eligibility questions, or helping customers transition between plans. You'll collaborate with sales agents, carrier partners, and internal support teams to deliver a positive, compliant, and customer-centered experience throughout the Medicare journey. ***This position requires you to have a current and valid Health Insurance License in your current state of residence. You will not qualify for this position without an active Health...

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Office of Information Technology Opening Date: April 21, 2026 Closing Date: May 05, 2026 Grade / Admin Unit: 23 / Professional/Technical Job Class Code: 0931 Salary: $56,666.48 - $79,510.08*/Annually (*includes 15% recruitment and retention stipend, and eligible for a 5% training bonus) Position Number: 016302461 Location: Augusta Telework: Available Currently, this position is not eligible for visa sponsorship or STEM OPT extensions. OVERVIEW: The Office of Information Technology provides a full range of enterprise technologies to support the citizens of Maine. This is an exciting...

"We enable greatness in people and organizations everywhere. " FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our...

Customer Engagement Model Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver, and HCP needs in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care. The local "ecosystem approach" creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to bridge care gaps. In Otsuka's evolved customer engagement model, a Health Science Associates (HSA) will engage HCPs through a variety of in-person, virtual and digital tools, offering...

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Department of Public Safety – Gambling Control Job Class Code: 6546 Grade: 16 - Administrative Salary: $18.76 – $27.03/Hourly Location: Augusta, ME Opening Date : April 16, 2026 Closing Date: May 1, 2026 Primary responsibilities include: Processing all 4,500 annual charitable applications including beano/bingo, games of chance, distributor & commercial bingo halls. Determining eligibility of non-profit organizations/committees to license/register beano/bingo, games of chance &/or game nights. Coordinate with inspectors and applicants any additional information as needed completion of licensure or...

Become a part of our caring community The Inbound Contacts Representative 1 represents by coordinating communication from incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 is considered a basic administrative, customer support position and typically works on routine and patterned assignments. Inbound Contacts Representative 1 will report to a supervisor. The position focuses on customer support needs which may include complex benefit questions, resolving issues, and educating members. You will also be responsible for the following: Record details of member inquiries, comments or complaints, transactions or interactions and takes action in accordance with process. Escalates unresolved and pending customer grievances. Deliver a consistent customer service experience by providing efficient resolutions to our TRICARE beneficiaries and providers Act as customer advocate by resolving complex concerns accurately....