29 customer experience representative jobs found in Augusta

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary This position supports the Ryder Continuous Improvement culture as a dedicated resource performing daily route planning and optimization for dedicated customers across the Ryder network. The Routing Specialist will process orders from customers utilizing automated processes and leveraging routing software to produce optimal route plans for execution by the Ryder operating team in a timely manner. This position will interface with operating teams in various parts of the country and includes collaboration with counterparts within the engineering team. This position reports to the Lead Engineer, CI Manager or Sr. CI Manager and is closely aligned with Operations management. This role may be either onsite in Coppell, TX or may be fully remote. Essential Functions Performs daily route planning for operating teams,...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Manager Solutions Design is responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through: Designing solutions that deliver financial value to our Customers Demonstrating an understanding of our Customer's business Providing feasible designs that are aligned with our Customer's needs Helping the pursuit team with shaping wins plans consistent with our solution design Providing sustainable designs that are aligned with Ryder's operational & technical capabilities Writing and delivering a compelling proposal that influences the customer decision to select Ryder Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary This position is responsible for processing all accounting responsibilities for titling and registration procurement in the North America Research and review unbilled items for license and sales tax prepaid items over customer contract amount. Accounts Payable processing for all licensing processing as needed. Essential Functions Reconciliation, review and interpret business functions of all license prepaid fees including license, title, sales and personal property tax for coverage area completing set up of amortization schedule. Responsibility will include all set up of amortization of prepaid fees including license, sales tax and personal property tax. Review of general ledger details monthly to identify potential revenue opportunities and complete necessary accounting journal entry corrections and processing of...

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Department of Health and Human Services (DHHS) Reimbursement Specialist Opening Date: March 20, 2026 Closing Date: April 2, 2026 Job Class Code: 0441 Grade: 20 (Professional & Technical Services) Salary: $43,014.40 - $60,070.40 per year Position Number: 02000-3301 Location: Augusta This position allows for partial telework with management approval. Currently, this position is not eligible for visa sponsorship or STEM OPT extensions. Core Responsibilities: As a reimbursement Specialist for PHIP (Private Health Insurance Premium) you will manage a portfolio of cases, determine whether or not the applicant is...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Description The Billing Analyst analyzes large amounts of data, identifies root causes, and provides value added recommendations to management. He/she will be a pricing, rating, and special billing process workflow subject matter expert which includes training, testing IT enhancements and communicating system issues and changes. He/she will be expected to present to clients and all levels of management. Summary The Billing Analyst's main responsibility will be to support all aspects of the Ryder Last Mile billing functions with a focus on pricing, dedicated billing, and special processes. The Analyst will be involved heavily in report generation and IT testing in an effort to improve and enhance billing processes. Essential Functions Analyzes customers' billing processes to discuss key aspects of financials in order to...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary This position supports the Ryder Continuous Improvement culture across the Business Unit/Vertical by actively promoting and facilitating the use of continuous improvement methods to support new and existing operations. The Manager will manage the CI resources across multiple operations to influence, drive, and manage change through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth. Effectively leverage data analytics, engineering methodologies, and all Ryder lean tools to enable root cause identification and elimination. This high influence position will interface with employees at all levels and functions across the business. This position reports to the CI Director or Sr. CI Manager and is closely aligned with a Director of Operations....

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Finance Business Partner will provide financial analysis, planning and data mining support for Fleet Management Solutions (FMS). The candidate will directly support FP&A Finance and coordinate with multiple departments to deliver results. Candidate must be inquisitive, collaborative, accurate, and efficient to ensure leadership receives informative and timely financial reports and analyses. Essential Functions Assist with closing books, forecasting balance of year financials, and creating annual plans and budgets Review various month end reports including actual versus budget variances Consolidate, prepare, and analyze financial data to understand cause-and-effect relationships and identify drivers. Candidate will be expected to perform a broad spectrum of analyses which will require data gathering and...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ensuring adherence to the health plan's state and federal multiple drug benefit design offerings. The incumbent responds to physician and pharmacy network provider inquiries concerning oral, injectable and infusion medication requests, and drug claim edits/prior authorizations. By reviewing member claims history, clearly defines the medical necessity of non-formulary and prior authorization medication exception requests. Interacts with pharmacy network providers to evaluate, educate and/or assist in addressing denied point of sale prescription claim transitions and coordination of benefits practices/procedures. ESSENTIAL RESPONSIBILITIES Communicate effectively with physician and pharmacy network providers to ensure that the needs of the...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : The Finance Business Partner will provide financial analysis, planning and data mining support for Fleet Management Solutions (FMS). The candidate will directly support FP&A Finance and coordinate with multiple departments to deliver results. Candidate must be inquisitive, collaborative, accurate, and efficient to ensure leadership receives informative and timely financial reports and analyses. Essential Functions Assist with closing books, forecasting balance of year financials, and creating annual plans and budgets Review various month end reports including actual versus budget variances Consolidate, prepare, and analyze financial data to understand cause-and-effect relationships and identify drivers. Candidate will be expected to perform a broad spectrum of analyses which will require data gathering and...

Job Description The Role GM Energy envisions a world where customers regularly receive value from energy markets that reduce or subsidize the cost of their electric vehicles and or provide backup power and bill savings. These "utility programs" are nascent and varied but are growing in value and development is accelerating. The utility team is sourcing and creating program design playbooks. The activation manager will play a central role in implementing these playbooks and demonstrating to the utility that GM dealers can promote and enroll customers into these programs as well as providing evidence to GM these programs provide material customer value and accelerate vehicle purchase. This role is responsible for leading utility program integration across GM Energy marketing, dealer and direct sales, brand engagement, customer success, and product teams. The central purpose of this role is improving collaboration across teams to maximize utility program enrollment, GM...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Senior Telecom Expense Analyst is responsible for sourcing, negotiating, and lifecycle managing wide area network (WAN) connectivity and telecommunications services across a multi-site enterprise footprint. This role drives cost optimization, vendor performance, and service reliability by aligning carrier strategy with business and technical requirements. The position partners closely with Network Engineering & Operations, Finance, and Business & Operations teams to ensure circuits, contracts, and services are delivered on time, on budget, and in compliance with enterprise standards. Essential Functions Own end-to-end management of the organization's telecommunications and network services portfolio, including strategic vendor relationships, sourcing decisions, and operational performance across a...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Billing Coordinator III is responsible for: Becoming familiar with the organization's systems and making recommendations to modify or develop new procedures to meet specialized needs of the customers or business users - Daily auditing and verification review of the expense paid and/or weekly billing of individual clients. Preparing and maintaining audit documents for accuracy both operationally and contractually Excellent communication skills are needed in order to interface with operating locations, internal functional departments and clients. Essential Functions Audit manifests daily by verification of notes and adding revenue and reviewing expense to be paid Audit manifests daily by using the Customer Weekly Report Invoice assigned Clients daily and/or weekly Understand the contract for each Client...

Job Description Drive the renewal of Oracle's contracts with existing customers. This Customer Success Services (CSS) North America Renewals Sales team is responsible for renewing contracts for specific Oracle products/support for small, mid-sized to large enterprise customers for regions all over North America. Apart from contract renewals, the team is also responsible for retaining and growing the contract base by upselling. Services Renewal Sales Representative will primarily be responsible for ensuring the target CSS renewal rate for existing small/medium-sized to large strategic customers in their assigned territory. Services Renewal Sales Reps ensure that all renewals are completed before expiration, passing leads up to the CSS Field Sales Channel for additional service opportunities, and closing the loop for all customer interactions by providing education on the CSS portfolio and infrastructure. Career Level - IC4 Responsibilities Responsible for timely...

Company : Highmark Inc. Job Description : JOB SUMMARY This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement. ESSENTIAL RESPONSIBILITIES Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication. Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand. Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : The Financial Analyst will provide financial analysis, planning and data mining support for Fleet Management Solutions (FMS). The candidate will directly support Asset Management Finance and coordinate with multiple departments to deliver results. Candidate must be inquisitive, collaborative, accurate, and efficient to ensure leadership receives informative and timely financial reports and analyses. REMOTE WORK FROM HOME Essential Functions Assist with closing books, forecasting balance of year financials, and creating annual plans and budgets Review various month end reports including actual versus budget variances Consolidate, prepare, and analyze financial data to understand cause-and-effect relationships and identify drivers. Candidate will be expected to perform a broad spectrum of analyses which will require...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : The Senior Telecom Expense Analyst is responsible for sourcing, negotiating, and lifecycle managing wide area network (WAN) connectivity and telecommunications services across a multi-site enterprise footprint. This role drives cost optimization, vendor performance, and service reliability by aligning carrier strategy with business and technical requirements. The position partners closely with Network Engineering & Operations, Finance, and Business & Operations teams to ensure circuits, contracts, and services are delivered on time, on budget, and in compliance with enterprise standards. Essential Functions Own end‑to‑end management of the organization’s telecommunications and network services portfolio, including strategic vendor relationships, sourcing decisions, and operational performance across a...

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.? Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Job Description The Field Service Specialist I is an entry-to-intermediate level role responsible for supporting the installation, start-up,...

The Manager, Manufacturing Product Quality (Small molecule) is responsible for ensuring GMP and GCP compliance in the manufacturing packaging, labeling, and distribution of commercial and clinical trial materials across global operations. This role supports the oversight of manufacturing and packaging activities performed internally and at external vendors, ensuring that quality standards are met and regulatory requirements are maintained throughout the commercial and clinical supply chains. The manager will collaborate with cross-functional teams including Clinical Operations, Regulatory Affairs, and Supply Chain to ensure the integrity and traceability of investigational products from manufacturing and packaging through delivery. Key Responsibilities Oversee manufacturing of commercial and clinical products at contract manufacturers to ensure compliance with GMP, GCP, and applicable global regulatory requirements. Performs batch record review and quality...

Job Description Our Mapping organization is building national-scale, next-generation mapping systems that move beyond static HD maps toward automated, ML-driven map reconstruction pipelines powered by onboard sensor data. These systems form a critical foundation for localization, perception, simulation, and autonomy at scale. The Role We are looking for a Staff Machine Learning Engineer to serve as a technical leader for automated map reconstruction within our Mapping Engineering team. In this role, you will architect and deliver end-to-end ML and computer vision pipelines that reconstruct, validate, and maintain map primitives (e.g., lanes, boundaries, traffic controls, signs) from large-scale sensor data. Your work will directly power next-generation maps that operate reliably across national deployments and evolving road conditions. This is a hands-on technical leadership role. You will operate with high autonomy, define technical strategy in ambiguous problem...

Job Description Our Mapping organization is building national-scale, next-generation mapping systems that move beyond static HD maps toward automated, ML-driven map reconstruction pipelines powered by onboard sensor data. These systems form a critical foundation for localization, perception, simulation, and autonomy at scale. The Role We are looking for a Staff Machine Learning Engineer to serve as a technical leader for automated map reconstruction within our Mapping Engineering team. In this role, you will architect and deliver end-to-end ML and computer vision pipelines that reconstruct, validate, and maintain map primitives (e.g., lanes, boundaries, traffic controls, signs) from large-scale sensor data. Your work will directly power next-generation maps that operate reliably across national deployments and evolving road conditions. This is a hands-on technical leadership role. You will operate with high autonomy, define technical strategy in ambiguous problem...

Job Description About the Mission GM's vision of Zero Crashes, Zero Emissions, and Zero Congestion guides everything we do in autonomous and assisted driving. The AV organization is building advanced automated driving technologies, including Level 4-capable fully self-driving systems, to move us toward safer, more sustainable, and more accessible mobility. For the AI Kernels & Compilers team, that mission shows up in the details: turning cutting-edge perception, prediction, and planning research into production-grade software that can run efficiently and reliably on real vehicles at scale. We pioneer new approaches to model export, kernel development, and performance engineering so that every cycle on our accelerators translates into better situational awareness, faster reaction times, and more robust behavior on the road. If you want your compiler and kernels work to directly influence how automated vehicles understand and react to the world - while operating...

Job Summary: The Senior Manager, Clinical Technical Operations within Clinical Operations is responsible for supporting the implementation, integration, and optimization of technical systems and processes that support the planning, execution, and oversight of clinical trials. This role bridges the gap between clinical operations and technical functions, ensuring that digital tools, platforms, and data systems are effectively leveraged to drive operational efficiency, compliance, and data integrity. The Senior Manager will collaborate cross-functionally with Clinical, Data Management, IT, Quality, and external vendors to support system implementation, process automation, and continuous improvement initiatives. This role also includes oversight of technical service providers and may involve line management responsibilities. Key Responsibilities: Technical Systems Oversight - Support the implementation, configuration, and maintenance of clinical operations systems...

Job Description Work arrangement : Remote: This role is based remotely but if you live within a 50-mile radius of [Atlanta, Austin, Detroit, Warren, Milford or Mountain View], you are expected to report to that location three times per week, at minimum. The Safety Assurance for Effective Autonomous Driving Software (SAFE-ADS) department is part of GM's Global Product Safety, System, and Certification (GPSSC) organization. Our mission is to help GM deliver trustworthy automated-driving products. As the central authority for automated driving system (ADS) safety, SAFE-ADS brings together experts from across the company to develop and maintain a comprehensive safety case including safety performance indicators for GM's automated-driving technologies. GM's vision is zero crashes, zero emissions, and zero congestion-and autonomous vehicle safety is essential to achieving that vision. The Role The AV Safety Engineering Analytics team is seeking an AV Safety Analytics...

Job Description The Role GM's Cybersecurity Team safeguards the company's global information assets, networks, and infrastructure. Our mission is to proactively defend GM against evolving cyber threats through strategic leadership, technical excellence, and innovative risk management. We seek cybersecurity professionals with advanced expertise, capable of driving enterprise security initiatives and influencing organizational resilience. As a Senior Security Software Engineer, you will design, lead, and deliver secure, scalable integration services that connect our cyber ecosystem (SIEM, EDR, IAM, SSPM, CSPM, ITSM, cloud) and activate AI/LLM capabilities to accelerate detection, response, and risk management. You will drive architecture for critical services, mentor developers, and partner across SecOps, SOC, Platform, and Data teams to ship measurable outcomes. What You'll Do Own architecture & delivery for complex integration services (APIs,...