MetLife
Aurora, IL, USA
Job Title Short Term Disability (STD) Senior Quality Analyst Job Location Virtual within a Commutable Distance of Aurora IL, Bloomfield, CT, Cary NC, Oriskany NY, or Tampa FL, Candidates must be located within a commutable distance of one of the locations above. Virtual Employees Must be available to attend in office meetings once per month. How You'll Help Us Build a Confident Future (Key Responsibilities): The STD Senior Quality Analyst is responsible for: Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. Evaluating and improving business and associate performance by effectively conducting quality evaluations of Short-Term Disability (STD), State Plans, PFML, and concurrent Absence Management Solutions (AMS) claims to ensure we meet or exceed customer expectations. Will engage business procedures, training, contract development, product and...


