Aston Carter
Barberton, OH
Job Title: National Account RepresentativeJob Description The National Account Representative manages customer-specific requests related to the inspection and service of fire protection systems, ensuring high levels of customer satisfaction while supporting revenue growth and profitability within the National Accounts department. This role operates in a fast-paced, high-volume environment and focuses on delivering exceptional customer service, accurate coordination of services, and consistent adherence to company guidelines, policies, and values. Responsibilities Schedule inspection and service visits for customer sites, both on demand and at set frequencies, ensuring timely and accurate coordination. Perform thorough follow-up on outstanding work orders to confirm completion and resolve any issues or delays. Maintain strong working relationships with subcontractors and negotiate service rates as needed to support profitable operations. Provide primary...

