1 jobs found in Bath, PA

Job Title: Order Entry RepresentativeJob Description The Order Entry Representative serves as the first point of contact for business customers placing orders and seeking support. In this role, you handle a high volume of calls and emails each day, process orders accurately, and resolve customer questions while building strong relationships over the phone. You focus on order management and customer service, working from a central queue to ensure timely and professional responses. Responsibilities Serve as the first point of contact for customers placing orders via phone and email. Handle a high volume of daily customer interactions, typically 80 or more quick calls and emails, with peak season reaching 90-100 calls per day. Process all customer orders over the phone with accuracy and attention to detail. Manage incoming requests through a central phone number and work from a shared queue to respond promptly. Provide business-to-business customer...