Guardian Life
Bethlehem, PA, USA
As a Senior Platform Administrator, you will be responsible for administering, configuring, customizing, and supporting ServiceNow SPM, Atlassian Products (Jira and Confluence) based on user/business requirements while focusing on technical implementation aligned to enterprise standards, governance, and best practices. In this role, you will work closely with Enterprise Portfolio, Finance, Coaching COE, and other Technology/Platform teams to deliver solutions that align with the organization needs. Key responsibilities: Platform Administration & Maintenance Administer, configure, and maintain ServiceNow SPM, Jira, and Confluence (Data Center version). Ensure availability, performance, and security of Jira, Confluence, and ServiceNow Strategic Portfolio Management (SPM) module, including Atlassian & ServiceNow marketplace add-ons. Lead environment upgrades, release impact assessments, testing, and platform health improvements. Perform...

