683 customer program manager jobs found in Boston

Job Description The Role We're looking for a Principal Technical Program Manager (IC4) who thrives on orchestrating complex, cross-functional work, bringing clarity, alignment, and execution to high-impact initiatives. You'll work across multiple pillar teams to build programs that improve operational maturity, increase developer velocity, and enable OCI's strategic customer engagements to scale predictably. You'll be part strategist, part systems thinker, and part operator, partnering with engineering and product leads to connect business goals to execution. Your work will create the connective tissue that helps SCE scale sustainably as OCI grows. About the Team Strategic Customer Engineering (SCE) sits at the sharp edge of OCI's growth engine, partnering directly with the world's most influential companies to deliver dedicated cloud regions, AI infrastructure, and next-generation enterprise systems. This new horizontal program management and engineering team...

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary MBTA’s Alternative Delivery Methods for construction are currently defined as Construction Manager-at-Risk (CMAR) or Design/Build (D/B). The experience and skill sets needed to manage stakeholders, design consultants, budgets and construction managers/contractors are demonstrably different than the conventional design/bid/build methodology. The Senior Project Manager for Alternative Delivery will be the MBTA’s lead representative for Capital Projects with construction values greater...

Job Summary Red Hat’s Intelligent Experience Delivery team is looking for a Manager to lead the evolution of our customer-facing digital products. In this role, you will move beyond traditional project execution to lead a team of Product Managers and Delivery Leads focused on integrating Artificial Intelligence into high-priority customer experiences. As part of a global team, you will not just manage associates, but drive the strategy for how we deliver value in a technological, fast-paced environment. You will bridge the gap between technical AI capabilities and user-centric product management to solve complex problems effectively. At Red Hat, our commitment to open source innovation extends beyond our products - it’s embedded in how we work and grow. Red Hatters embrace change – especially in our fast-moving technological landscape – and have a strong growth mindset. That's why we encourage our teams to proactively, thoughtfully, and ethically use AI to simplify their...

Job Description We are seeking a Sales Engineer to partner with a Named Account Manager in a defined territory. This role is designed for a technically strong but strategically minded individual who thrives in customer-facing engagements. The Systems Engineer will act as a trusted advisor , guiding large enterprise organizations through cybersecurity transformation initiatives that span SecOps, Zero Trust, cloud, and network security. Responsibilities Partner with sales to qualify opportunities, define solution strategy, and align technical capabilities with customer business outcomes. Lead discovery sessions, workshops, and security assessments that uncover operational and architectural requirements in complex enterprise environments. Design and present secure architectures that incorporate networking, cloud, and SecOps components. Deliver impactful presentations and demos to both technical stakeholders and executive decision-makers (CISOs, CIOs, CTOs, and...

About InvoiceCloud InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com. Job Details The Senior Legal Operations Manager is a senior individual contributor responsible for optimizing InvoiceCloud’s legal workflows, supporting commercial contracting needs across our SaaS and EBPP business model, and enabling revenue acceleration through operational excellence. This role strengthens the efficiency, clarity, and...

About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why are we hiring? Well, we're...

ATHLETE SERVICES DATA MANAGER ABOUT BOSTON ATHLETIC ASSOCIATION The Boston Athletic Association (B.A.A.) is a non-profit organization with a mission to promote a healthy lifestyle through sports, especially running. The B.A.A. is committed to a world where all people can access and benefit from running and an active lifestyle. The B.A.A. advances its mission and vision by organizing mass-participatory running events such as the Boston Marathon, creating or supporting community fitness events, and sponsoring a running club that serves the greater Boston area. ABOUT THE ROLE Reporting to the Director of Athlete Services, the Athlete Services Data Manager is responsible for key data management processes, primarily related to event registrations. The position leads all registration functions in the B.A.A.’s customer relationship management system (Salesforce), and ensures timely, accurate processing and reporting of registration data for B.A.A. events. In addition, the...

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role: CrowdStrike is seeking a Corporate Account Manager – Medlar to serve as a trusted security consultant...

Senior Machine Learning Engineer – Model Training and Customization Job Summary Come be a part of Red Hat's charge to democratize AI with open source! Red Hat's Global Engineering Team is looking for a Senior Machine Learning Engineer to join our newly formed AI Engineering organization. This role will be located within the AI Innovation team, which conducts customer- and science-driven research to drive innovation for Red Hat's customers. The team focuses on a pattern of "research open-source software product" as the way we operate our engineering work. This role will be focused on building the core logic and enhancements for our model fine-tuning and post-training libraries. In this role, you will work directly with research scientists and open source AI communities to build and improve implementations of novel training methods, ranging from SFT, continual learning, and offline preference tuning to online reinforcement learning methods like GRPO and RLHF. You will develop...

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time...

Job Description: Berklee Summer Programs is seeking a temporary part-time staff member to provide administrative and communications support for its international student population. This is an exciting opportunity to become familiar with the initial I-20 issuance process and basics of international student advising. Berklee regularly enrolls 700+ international students in its Summer Programs each year, including 400+ that require F-1 student advising. The Temporary Summer Programs International Advising Assistant will report to and receive guidance from the Senior Summer Programs Enrollment Manager and departmental Designated School Official (DSO). Responsibilities include: Assisting with answering basic immigration-related inquiries from prospective students through email, telephone, and occasional Zoom meetings Making prompt and effective contacts to assure that service-level goals are met (e.g., response time) Maintaining outreach correspondence with the...

Program Dates: July 6th, 2026 - December 18th, 2026 The base pay for this position is $23 per hour. This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday). At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN. Who We Are: Wayfair’s Operations organization is revolutionizing the customer experience through the development of a proprietary logistics network and optimization platform that manages the end-to-end supply chain, from overseas production to the customer’s front door. Top candidates will possess strong business acumen and an appetite for solving challenging business problems. This is a unique opportunity to help build another competitive advantage for Wayfair while growing your own communication, analytical, and cross-functional partnership skills. What You’ll...

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shift manager you will lead with purpose and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you'll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits . Summary of Experience One year retail / customer service management experience, two years\preferred OR 4+ years of US Military service One year supervising the work of others, teambuilding, coaching Strong organizational, interpersonal and problem solving skills Entrepreneurial mentality with experience in a sales focused environment As a...

Senior Machine Learning Engineer – Model Training and Customization Job Summary Come be a part of Red Hat's charge to democratize AI with open source! Red Hat's Global Engineering Team is looking for a Senior Machine Learning Engineer to join our newly formed AI Engineering organization. This role will be located within the AI Innovation team, which conducts customer- and science-driven research to drive innovation for Red Hat's customers. The team focuses on a pattern of "research open-source software product" as the way we operate our engineering work. This role will be focused on building the core logic and enhancements for our model fine-tuning and post-training libraries. In this role, you will work directly with research scientists and open source AI communities to build and improve implementations of novel training methods, ranging from SFT, continual learning, and offline preference tuning to online reinforcement learning methods like GRPO and RLHF. You will develop...

About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. INTERN JOB DESCRIPTION REPORTS TO: STORE MANAGER, MULTI STORE MANAGER, TRAINING STORE MANAGER POSITION OVERVIEW: The Retail Management Intern Program delivers a best-in-class retail leadership-focused experience for juniors, seniors and recent graduates with an interest and desire to build a career in retail. Over the course of the program, interns will be provided with a challenging hands-on experience in retail leadership...

At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound. Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation. Job Description Anchored by McIntosh and Sonus faber – two iconic brands celebrated for their exceptional sound, heritage, and artistry – Bose Corporation’s Luxury Audio Business Unit is dedicated to bringing unparalleled listening experiences to life. Our brands design products that are coveted for their performance, admired for their craftsmanship, and sought after for delivering rich, meaningful sound...

Company Description Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application! At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients. Our mission and culture at Sobi North America get us excited to come to work every day, but here are a few more reasons to join our team: Competitive compensation for your work Generous time off policy Opportunity to broaden your horizons by attending popular conferences Emphasis on work/life balance Collaborative and team-oriented environment Making a positive impact to help ultra-rare...

Work Location: Boston, Massachusetts, United States of America Hours 40 Pay Details $115,440 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line Of Business Business Management, Strategy & Support Job Description Department Overview: US CRE Credit Management is a dynamic organization...

The Estée Lauder Companies Inc. is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company's products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty. Description We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team...

Job Description: The Advising Assistant is often the first point of contact for prospective and registered Summer Program students and families. Berklee Summer Programs, a subdivision of POPP, offers 25+ short-term, in-person programs in the areas of music, theater, and dance and regularly welcomes 2,500+ students to campus each year, in addition to enrolling students into online courses. Under the direct supervision of the Senior Summer Programs Enrollment Manager, the person in this position will provide high-level customer service via email and phone by advising in areas such as program selection, registration, and pre-program preparation, in addition to assisting and troubleshooting on-site at the department reception area, program check-ins, and other events as needed. Program registrations open in the fall; however, the office reaches peak volume in the spring and summer and is especially busy during this period. The Advising Assistant role is anticipated to begin as soon...

CLASSIFICATION/STATUS:  Full Time, 40 hours, Exempt, Permanent WORK LOCATION:  Hybrid, Must be New England-Based                                  (travel may be required for meetings, training, role/tasks, events within the New England states) DEPARTMENT:  BD - Sales REPORTS TO:  New Business, Proposal & Pipeline Manager JOB LEVEL:  2 - Coordinator AREAS OF IMPACT:  Database Management, Proposal Coordination, Sales Support SUPERVISORY RESPONSIBILITIES:  No direct reports   WHO YOU ARE:  YOUR ROLE & IMPACT AT ASG As part of a purposeful team at ASG, an integrated marketing agency that powers progress for corporations, nonprofits, government agencies, and the communities they serve, the Proposal & Sales Coordinator is a detail-oriented, self-motivated, and community-oriented professional who will support ASG's business development efforts. This role assists with responding to requests for proposals (RFPs) from a variety of clients, as well as a...

About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Reports To Sr. Manager, Worldwide Sales Operations This...

Position Compensation Range $99,000.00 - $167,000.00 Pay Rate Type Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. The Lead Retirement Plan Benefit Specialist leads the development and ensures the consistent administration of equitable and competitive retirement benefits programs that comply with legal and regulatory requirements and that support the achievement of organizational objectives. You will provide consultation, guidance, and direction to internal partners or company leaders on benefits programs, policies, and strategies. You will serve as the subject matter expert for benefits program design and administration. You will report to the Total Rewards Senior Manager. In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110; Eden Prairie, MN 55343 Primary...

Are you passionate about storytelling and editorial excellence? Do you want to shape compelling narratives that resonate with our B2B audiences and elevate our brand voice? If so, the Editorial/Writer role could be your perfect fit. This position offers the opportunity to create impactful content that drives engagement, supports business growth, and fosters a deeper understanding of customers. We are looking for a talented Editorial/Writer to join our John Hancock Marketing Team. In this role, you will be responsible for researching, writing, revising, and editing both short- and long-form collateral related to a wide range of financial services products. You will collaborate with various teams to deliver creative concepts that support marketing, sales, and business initiatives. As a vital part of the larger US Insurance Marketing Team, this Editorial/Writer Manager plays an essential role within our marketing organization, which encompasses brand management,...