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172 customer support representative jobs found in Boston

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Or
Internship
 
DRC Customer Success Intern - OVIP
Oracle Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Oracle. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description This job code is utilized for the majority of our temporary hires. The individual is performing hourly job duties as defined under the Fair Labor Standards Act. US Veteran transitioning from active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle This is a place where your military experience and talent will help you thrive. Our culture of inclusion values the skills that veterans bring to...

Jan 22, 2026
MB
Full time
 
Junior Budget & Labor Analyst
MBTA Boston, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Junior Budget and Labor Analyst provides financial reporting and analysis in the support of the Authority’s Operating Budget. The Junior Budget and Labor Analyst assists with and supports the development, preparation, evaluation, and submittal of the annual operating budget of the MBTA. The Junior Budget and Labor Analyst will monitor and track spending of the Authority's annual operating budget; create forecasts and projections; present reports, recommendations, or findings to senior staff;...

Jan 22, 2026
Pf
Full time
 
Ig Senior Health and Science Sales Specialist - Hartford, CT
Pfizer Boston, MA, USA
Role Summary All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. The Senior Healthcare Rep is responsible for launching new products, deciding upon best strategies to manage business relationships, understanding formulary access, and engaging in product promotion within assigned specialists in their office-based practices and specialty pharmacy brick and mortar accounts. In addition, the rep is charged with sales efforts and...

Jan 22, 2026
Ma
Full time
 
Editorial Writer Manager
Manulife Boston, MA, USA
Are you passionate about storytelling and editorial excellence? Do you want to shape compelling narratives that resonate with our B2B audiences and elevate our brand voice? If so, the Editorial/Writer role could be your perfect fit. This position offers the opportunity to create impactful content that drives engagement, supports business growth, and fosters a deeper understanding of customers. We are looking for a talented Editorial/Writer to join our John Hancock Marketing Team. In this role, you will be responsible for researching, writing, revising, and editing both short- and long-form collateral related to a wide range of financial services products. You will collaborate with various teams to deliver creative concepts that support marketing, sales, and business initiatives. As a vital part of the larger US Insurance Marketing Team, this Editorial/Writer Manager plays an essential role within our marketing organization, which encompasses brand management,...

Jan 22, 2026
SH
Director, Business Control & Risk Management-Metrics and Reporting
Santander Holdings USA Inc Boston, MA, USA
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: Director, Business Controls & Risk Management overseeing the Metrics and Reporting Center of Excellence will operate within the First Line of Defense ("FLoD") and is directly accountable to lead the Business Control Metrics and Reporting team in the oversight and governance of business execution against the Enterprise Risk Management Framework. The Director is accountable for the...

Jan 20, 2026
Highmark Health
Health Outcomes Pharmacist
Highmark Health Boston, MA, USA
Company : Highmark Inc. Job Description : JOB SUMMARY This job is directly responsible for the value creation, impact and cost control, and fiscal/ROI targets as set by the Organization. This includes revenue stream outcomes and engagement of primary care providers (PCP) and facilities enrolled in the Organization's value based reimbursement programs, clinical care models, and continuous improvement models. The incumbent applies subject matter expertise in clinical pharmacy, pharmacy formulary, pharmacy benefit design, pharmacy policy, medical drug policy, therapeutic alternatives, medication adherence strategies, Medication Therapy Management, utilization management, immunizations, specialty pharmacy, Medicare Stars, and Medicaid HEDIS to strategies designed to promote the Organization's value based reimbursement PCP and facility programs. The incumbent acts as a highly skilled subject matter expert (SME) in the Organization's value based reimbursement PCP and...

Jan 20, 2026
SH
Associate, Third Party Assurance
Santander Holdings USA Inc Boston, MA, USA
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As an Associate, Third Party Assurance, you will support FLOD Third Party Risk Management in working with business units to ensure third-parties are managed in accordance with the TPRM program. This function performs due diligence activities including, but not limited to data governance, cyber security, and operational risk. As a member of the team, the Associate, Third Party...

Jan 20, 2026
SH
Associate, Trading
Santander Holdings USA Inc Boston, MA, USA
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Associate, Trading supports the trading desk with execution, pricing, and risk monitoring across equities, options, mutual funds, fixed income, FX, alternatives and structured products markets. This role is ideal for someone with strong analytical capabilities, attention to detail, and an interest in global capital markets. You will work closely with senior traders, sales teams,...

Jan 19, 2026
Ma
Full time
 
Customer Service Professional
Manulife Boston, MA, USA
Join our dynamic and growing Operations team as a Customer Service Representative , where you will play a pivotal role in delivering outstanding service to our valued clients in either the Life Insurance or Long-Term Care sectors. We are seeking passionate colleagues who are committed to improving customer experiences and are eager to contribute to our mission of making decisions easier and making lives better. As part of our team, you will have the opportunity to engage with customers, provide insightful solutions, and support them in navigating their insurance needs, all while being part of an encouraging and innovative work environment. Position Responsibilities: Deliver reliable and professional service to John Hancock clients, fostering customer satisfaction and loyalty while meeting quality and productivity expectations. Provide effective, timely resolution to customer inquiries, striving for first-call resolution and translating problem scenarios into...

Jan 19, 2026
Ma
Full time
 
Associate Manager, Audit and Advisory Services
Manulife Boston, MA, USA
Join Manulife's Insurance Audit and Advisory Team and play a key role in enhancing governance and risk management and driving automation. You'll work across all four Segments, ensuring our risk mitigation practices in Insurance, Wealth & Assets Management, Bank, and Group Functions meet business, strategic and operational goals and regulatory standards. Collaborate with senior business partners on key Canada Insurance projects, using analytics and Power BI for digital transformation. Being part of our mission to become the most digital, customer-centric company in the industry. We support Diversity, Equity, and Inclusion (DEI) programs to foster a diverse and inclusive environment that drives organizational excellence. Learning Opportunities : As an audit professional at Manulife, you'll apply advanced tools like a centralized GRC tool, business analytics, machine learning, and Python to drive impactful audit outcomes. Our Audit and Advisory Services team provides rich...

Jan 19, 2026
Me
Director, Quote-to-Contract Operations- Surgical Robotics
Medtronic Boston, MA, USA
We anticipate the application window for this opening will close on - 31 Jan 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life The Director of Quote-to-Contract Operations will be responsible for defining and building a quote to contract process and function for Surgical Robotics. This is a high-impact, individual contributor role that combines strategic design with hands-on execution. The role will develop the overall quote to contract strategy, establish roadmaps and governance processes, and directly execute the contract redlining process, including reviewing, facilitating negotiation and ensuring internal stakeholders response in a timely manner. This role oversees the deal structure, quote and contracting processes, and associated field facing...

Jan 19, 2026
Ry
Full time
 
Financial Analyst - REMOTE
Ryder Boston, MA, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Financial Analyst will provide financial and analytical support to Senior Financial Management, Group Logistics Managers, and Logistics Managers. Essential Functions Month-End Closing: To include journal entries as necessary to re-class revenue / expenses; explanations of variances vs. forecast / annual plan; general ledger research to ensure all possible billing opportunities are captured Operational Initiatives: Work closely with Director of Operations (DOO), Director of Sales (DOS) and Director of Rental (DOR) to identify and recommend opportunities for cost/productivity improvements Financial Planning & Analysis: To include forecasting, business planning and branch performance analysis Training: Provide financial training to Business Unit staff, including policies, procedures and financial tools...

Jan 19, 2026
Humana
Job Posting Title Grievances & Appeals Representative
Humana Boston, MA, USA
Become a part of our caring community and help us put health first The Grievances & Appeals Representative 2 manages client denials and concerns by conducting a comprehensive analytic review of clinical documentation to determine if an a grievance, appeal or further request is warranted and then delivers final determination based on trained skillsets and/or partnerships with clinical and other Humana parties. The Grievances & Appeals Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. The Grievances & Appeals Representative 2 assists members, via phone or face to face, further/support quality related goals. Investigates and resolves member and practitioner issues. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work...

Jan 19, 2026
IH
Full time
 
Director of Project Management- (Capital Projects)
Inside Higher Ed Boston, MA, USA
Job no: 529456 Position Type: Staff Full Time Campus: UMass Boston Department: Facilities Admin Pay Grade: 20 Date opened: 12 Jan 2026 Eastern Standard Time Applications close: 12 Feb 2026 Eastern Standard Time General Summary The Director of Project Management – Capital Projects for the UMass Boston Facilities Department provides strategic leadership for all project-related activities, overseeing in house project managers and OPMs ensuring projects align with the university’s goals and standards for design and construction. This role involves providing technical support, developing and implementing project management methodologies, managing resources, fostering collaboration across teams and meeting budgets and schedules for a large program of projects. This position directly manages projects valued at $2M to $10M and acts as the Campus liaisons and project management partner on projects over $10M which would be directly managed by the UMass Building...

Jan 18, 2026
SH
Contract
 
Associate, Trading
Santander Holdings USA Inc Boston, MA, USA
It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make The Associate, Trading supports the trading desk with execution, pricing, and risk monitoring across equities, options, mutual funds, fixed income, FX, alternatives and structured products markets. This role is ideal for someone with strong analytical capabilities, attention to detail, and an interest in global capital markets. You will work closely with senior traders, sales teams, operations,...

Jan 18, 2026
SH
Full time
 
Capital Management, Treasury - Senior Analyst
Santander Holdings USA Inc Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Santander US. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Capital Management, Treasury - Senior Analyst Country: United States of America Your Journey Starts Here Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are...

Jan 18, 2026
Ma
Full time
 
Marketing Manager
Manulife Boston, MA, USA
The Product Marketing Manager is responsible for driving go-to-market strategies and execution for John Hancock’s insurance products, ensuring alignment with business objectives and customer needs. This role focuses on positioning, messaging, and delivering compelling product stories that resonate with advisors, partners, and customers. You’ll collaborate across teams—including Product, Sales, Compliance, and the broader Marketing organization—to develop and implement marketing plans that drive adoption, engagement, and growth. You will manage product launches, create sales enablement tools, and oversee marketing initiatives across digital and traditional channels. A strong understanding of the insurance marketplace and the ability to translate complex product features into clear, value-driven messaging is essential. You’ll be part of the John Hancock Insurance Marketing Team , which owns strategy and execution for product launches. We work closely with Creative, Digital,...

Jan 18, 2026
Ry
Full time
 
HR Business Partner III - REMOTE / 75% TRAVEL
Ryder Boston, MA, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : * Driver knowledge would be a plus. Travel is 75% * Summary The HR Business Partner III is the strategic partner who will deliver HR programs and solutions in support of both short term and long term business goals for a Ryder division, vertical, region or function. This role will work in collaboration with Ryder's internal customers, HR Communities of Excellence (COE), Employee Services, Labor Relations, and other HR Business Partners by: partnering with Ryder's internal customers to create and implement innovative business strategies; being a true thought partner and proactively anticipating business cycles; fostering leadership success and being experts in change management; and, enabling smart decisions by leveraging business data, metrics and external market insights. Essential Functions Demonstrates a working...

Jan 18, 2026
SH
Full time
 
Physical Security Manager -On-site Quincy, MA
Santander Holdings USA Inc Boston, MA, USA
It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! Physical Security Manager (Associate) is responsible for overseeing physical security and life safety programs for assigned facilities, ensuring compliance with Santander policies, regulatory standards, and local fire and life safety codes. The Difference You Make Manages contract security staff and critical security systems (access control, CCTV, alarms). Develops emergency response and security plans for...

Jan 18, 2026
CBRE
IWMS Specialist
CBRE Boston, MA, USA
IWMS Specialist Job ID 255450 Posted 13-Jan-2026 Service line Advisory Segment Role type Full-time Areas of Interest Customer Service, Data & Analytics, Digital & Technology/Information Technology Location(s) Remote - US - Remote - US - United States of America About The Role: The purpose of this position is to provide CAFM Support and Supervision; in addition to managing the process of the provision of services relating to the feasibilities or standards of the business as required. Manages the processing, documentation and tracking of exercises relating to feasibilities or standards application, exterior design and signage. Provides knowledge of the industry, the market, codes, client expectations, value engineering and innovation. What You'll Do: Interfaces with clients for design solutions. Administers reviews and seeks client approvals for all new projects or initiatives. Prepares preliminary plans and budgets....

Jan 18, 2026
SA
Full time
 
BD and Marketing Coordinator
Sidley Austin LLP Boston, MA, USA
Summary: The Business Development and Marketing Coordinator is a key team member within the Marketing Department. The Coordinator supports assigned practice and/or industry groups with a variety of business development and marketing projects, as described below. They take an active role in learning about the service offering, lawyers, and clients of the assigned groups, and work closely with colleagues across offices and functions to coordinate a range of integrated business development and marketing efforts. Duties and Responsibilities: Assists in the preparation of new business proposals and capability pitches, as well as formal RFP responses Maintains the groups’ business development “infrastructure” (e.g., written collateral, experience database/matter lists, contact lists, opportunity tracking, etc.), exercising an acute level of quality control to ensure that all marketing collateral, communications, matter lists and other materials are consistent, error-free, and up...

Jan 18, 2026
Or
NA Sales Representative, MySQL Heatwave Sales Specialist (OD)
Oracle Boston, MA, USA
Job Description MySQL HeatWave Sales Representative - Commercial Segment (OD Prime) The MySQL Sales Team has an exciting opportunity for a qualified Sales Account Executive to join our team! In this hybrid field/inside sales role, you will focus primarily on hunting for new business and driving business development for MySQL HeatWave Database Services-including MySQL license solutions-across a defined set of commercial accounts in North America. You will work in close partnership with the Oracle Cloud Infrastructure (OCI) team to deliver comprehensive and innovative cloud solutions, maximizing value for our customers. MySQL HeatWave is a fully managed database service powered by the HeatWave in-memory query accelerator. It's the only cloud service that combines transactions, real-time analytics across data warehouses and data lakes, and machine learning in one MySQL Database-without the complexity, latency, risks, and cost of ETL redundancy. MySQL HeatWave is one of the...

Jan 17, 2026
Fu
Account Manager, Oil & Gas
Fujifilm Boston, MA, USA
Position Overview The Account Manager - Oil & Gas position will be responsible for identifying and driving new business within the oil & gas market to achieve both sales and profitability budget while increasing Fujifilm's market share for Non-Destructive Testing (NDT) products and services. These objectives should be attained through diligent individual efforts and working closely with established and potential customers, Fujifilm distributor network and other NDT account managers. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure,...

Jan 17, 2026
Or
ERP Industry Sales Executive - Higher Ed, IL/MN/MI
Oracle Boston, MA, USA
Job Description Oracle is seeking an experienced and results-driven Sales Representative to drive growth in the higher education sector by promoting our industry-leading solutions: Oracle ERP, Oracle HCM, Student Financial Planning (SFP), and Student Information Systems (SIS). In this pivotal role, you will identify new business opportunities, engage directly with academic institutions, and manage the full sales cycle to achieve revenue targets. About Oracle ERP, HCM, and SIS Oracle's best-in-class solutions empower higher education institutions to transform their operations, improve student outcomes, and increase institutional agility. Oracle Enterprise Resource Planning (ERP) Cloud delivers a complete, modern, and secure financial management platform, streamlining core business processes and enabling real-time data insights for informed decision-making. Oracle Human Capital Management (HCM) Cloud provides comprehensive tools for managing the entire...

Jan 17, 2026
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