86 customer support representative jobs found in Boston

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Beth Israel Lahey Health. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reporting to the Executive Director of Epic Patient Financial Services – PB, the Senior Epic Operations Analyst serves as the preeminent Epic analytical resource tasked with improving revenue results and operational efficiencies for all One BILH Epic Professional Billing Revenue Cycle entities. Due to its unique involvement across a wide scope of...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Amazon. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Description Amazon is looking for a Construction Manager who will be responsible for project management of building industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution. Construction Managers are responsible for construction of new Fulfillment Centers (FCs) in the US as well as renovations & tenant improvements at existing FCs. Construction Managers will also handle the implementation of the...

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Help Desk Analyst I provides IT technical support to users working on site or remotely as a first and intermediate level of support. The Help Desk Analyst I plays a pivotal role in the IT Department’s customer service strategy. As the first and intermediate line of support, the Help Desk Analyst I responds to calls, emails, and tickets in a professional and supportive way attempting to resolve as many requests as possible or assigning them to the next level of support within the organization....

Country: United States of America It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make The Associate, Business Control & Risk Management operates within the First Line of Defense and is accountable to assist the Business Control & Risk Management team in driving effective and consistent business line execution against the Enterprise Risk Management Framework. Specifically, the Associate will be supporting and advising Relationship Managers...

The Sales Support Specialist is an exciting opportunity for individuals to join a dynamic team in a company that’s transforming the life insurance business with customer solutions like our innovative wellness program, Vitality, that supports our mission to make life insurance easier to buy, and fun to own. Incumbents will gain life insurance knowledge and technical expertise and be a part of a team that is critical in supporting the Insurance pre-sale process and helping the overall Sales & Distribution team achieve strategic priorities, initiatives, and sales goals. This role will focus on a variety of topics relating to the life insurance sales process, including product information, case design, illustrations, outbound/inbound communications, the new business and underwriting process, and various tools and resources. Who are we looking for? Driven individuals that are eager to impact the sales process. Team players that enjoy working together on...

Job Title Sr. Account Director Job Description Summary The Sr. Account Director is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract while leading the account team. Scope typically covers multiple geographic regions within Global Occupier Services (GOS) across two or more service lines and in the range of five to ten million dollars in revenue. Job Description Sr. A ccount Director Travel: _X_ Yes ___ No Expected travel: 25-50% POSITION SUMM A RY The Sr. Account Director is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract. The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering...

Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for SCRAM Systems. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Summary We are looking for a natural communicator who thrives in a fast-paced sales environment. As an Inside Sales Representative with LifeSafer, you’ll help people get back on the road and back to their lives—while building a rewarding career in a supportive, team-driven environment. You’ll handle inbound calls from customers who are ready to take the next step, guide them through our proven sales process, and schedule installations for one of our many safety devices....

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Data Strategy Senior Director plays a pivotal role in shaping an organization's approach to data management and utilization. This leadership position is responsible for developing and executing comprehensive data strategies that drive business decisions, enhance operational efficiency, and foster innovation. By collaborating with cross-functional teams, the Senior Director, Data Strategy ensures that data governance, analytics, and reporting frameworks are aligned with the...

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Deputy Chief of Quality, Compliance, and Oversight (QCO) is a senior executive who partners with the Chief of QCO in leading the Office of Quality, Compliance, and Oversight in achieving QCO’s mission of making the MBTA safer and more reliable through industry leading Quality Management Programs, Document Management Programs, Regulatory Compliance Programs and continuous improvement projects. This role not only provides strategic oversight of the development, implementation, and close-out of...

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Deputy Chief Information Officer (Deputy CIO) leads the core Technology functions of Enterprise Applications, Information Management, Infrastructure & Operations, Enterprise Client Services, and Technology Project & Change Management. The Deputy CIO is responsible for evolving and leveraging best practices for the delivery of technical systems at the MBTA to meet operational and rider needs. The Deputy CIO works with technology team leads to ensure that technology...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The HR Business Partner III is the strategic partner who will deliver HR programs and solutions in support of both short term and long term business goals for a Ryder division, vertical, region or function. This role will work in collaboration with Ryder's internal customers, HR Communities of Excellence (COE), Employee Services, Labor Relations, and other HR Business Partners by: partnering with Ryder's internal customers to create and implement innovative business strategies; being a true thought partner and proactively anticipating business cycles; fostering leadership success and being experts in change management; and, enabling smart decisions by leveraging business data, metrics and external market insights. Essential Functions Demonstrates a working knowledge of the business and takes a consultative approach in...

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary Inlinewith49 CFR 625, 630, and 673requirements,theEAMS Administrator is responsible for the overall asset management, work planning, asset inventory, and application support for the EAMS software at MBTA. The EAMS Database Administrator supports and performs changes and upgrades to Transit IT environments including after-hours support and implementation of changes and releases of new software and hardware. Document and facilitate the work of IT as it relates to vendors in the support and...

About InvoiceCloud InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com. We’re seeking a customer-focused Product Manager to support and grow InvoiceCloud’s Insurance vertical. This role is responsible for deeply understanding customer needs, defining clear business requirements, and ensuring our solutions reflect the evolving needs of Insurance billers and payers. You will develop deep expertise in Insurance agent...

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Data Strategy Senior Director plays a pivotal role in shaping an organization's approach to data management and utilization. This leadership position is responsible for developing and executing comprehensive data strategies that drive business decisions, enhance operational efficiency, and foster innovation. By collaborating with cross-functional teams, the Senior Director, Data Strategy ensures that data governance, analytics, and reporting frameworks are aligned with the company's strategic...

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary Inlinewith49 CFR 625, 630, and 673requirements,theEAMS Administrator is responsible for the overall asset management, work planning, asset inventory, and application support for the EAMS software at MBTA. The EAMS Database Administrator supports and performs changes and upgrades to Transit IT environments including after-hours support and implementation of changes and releases of new software and hardware. Document and facilitate the work of IT as it relates to vendors in the...

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Office of the Chief Operating Officer supports the safe and efficient operation of all MBTA modes of transportation by overseeing both daily and long-term cross-department coordination and planning activities, such as managing special projects and initiatives and business processes. TheManager of Operations Projects will be responsible for the detailed management of projects that support the Operations department and/or are championed by the Chief Operating Officer (COO). As...

Are you passionate about Marketing and exploring the intersectionality between finances and health? Do you want an opportunity to make a strong and immediate impact that can be clearly tied to our business results and better outcomes for our customers? If so, this role may be the right fit for you. The Customer Communications Marketing Manager role is responsible for helping drive our bold ambition to be coming a Digital Customer Leader as well as executing against the engagement strategy to drive healthier outcomes for our business and our policy holders. This role is deeply focused on communicating with our customers in a clear, empathetic, and impactful way, ensuring that every interaction builds trust and strengthens relationships. A majority of the individual’s time will be spent collaborating with stakeholders from across the organization including Operations, Inforce, and the larger Marketing organization and developing and delivering on the tactical plans to drive...

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Manager of Professional Services and Alternative Delivery Contracting Construction Contract Procurement will manage construction Alternative Delivery and Professional Services procurement for the MBTA's major construction capital programs, including infrastructure improvement, system expansion, and state of good repair programs. Duties & Responsibilities Supervise the Managers within the Professional Services and Alternative Delivery Contracting Contract Services department....

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Strategic Communications Deputy Director is responsible for identifying key MBTA initiatives, programs, and projects across all divisions for the purpose of establishing a catalogue of MBTA content to inform internal communications. This includes drafting remarks, talking points, slide decks, briefing papers, and other executive-level content. The Strategic Communications Deputy Director gathers, reviews, and edits presentation materials and reports for Board Meetings or other Executive leaders....

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Manager of Administration of North Station Draw One will be responsible for conducting, coordinating, monitoring and overseeing daily administrative functions as part of Draw One Office. Serve as a liaison for, Chief of Program Director and staff and work to help secure, support and facilitate operational needs and services of the office. Functions include, but are not limited to, ordering, procuring, scheduling and other duties as assigned. Provide administrative support to the Chief of Program...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Bravo Pharmacy. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We are an independent, community pharmacy (www.MyBravoRx.com) seeking an experienced pharmaceutical Sales Rep/Community Liaison to join our team. We take exceptional pride in our customer service and are looking for a person who is willing to come to work excited, passionate, and open to learning. Our growing company is focused on teamwork, integrity and respect for our colleagues and patients. We are looking for someone with a diversity of experiences and a dedication to...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for ASM Research, An Accenture Federal Services Company. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Hilton. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. This role is based at our corporate office in Dallas, TX or Remote*** This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world. As Senior Manager on the Customer Excellence Team, you will strive to provide personalized solutions that inspire a passion for travel, making a lasting impression with every Hilton guest with whom you interact. Reporting to the Director Customer Excellence, you will work across multiple...