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473 customer account manager jobs found in Boston

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UU
Customer Account Manager 2
UKG (Ultimate Kronos Group) Boston, MA, USA
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Key Responsibilities: Customer Relationship Management: Establish and maintain positive relationships with customers through regular face-to-face interactions, including attendance at industry events, trade shows, and conferences. Industry Expertise: Proactively research and develop expertise in the customer's industry to advise and support customers on...

Feb 10, 2026
GR
Customer Success Manager (Strategic Growth Accounts) #4627
GRAIL Boston, MA, USA
Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care. We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges. GRAIL is headquartered in the bay area of California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com GRAIL is seeking a highly strategic, relationship-driven Customer Success Manager to...

Feb 20, 2026
Lensa
Full time
 
Xfinity Retail District Manager- Massachusetts
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Blufox Mobile. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Listing: Xfinity Retail District Manager Company Overview: Blufox Mobile, the largest branded partner for Comcast XFINITY services, is actively seeking energetic individuals to join our team as District Managers. With locations across the country and ambitious expansion plans, Blufox is leading the charge in providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Position: Retail District Manager Compensation...

Feb 23, 2026
Or
Senior Manager, Power Infrastructure Construction
Oracle Boston, MA, USA
Job Description As a Senior Construction Manager, Power Infrastructure, you will play a critical role in delivering large-scale power infrastructure projects that enable reliable and scalable data center operations. Your leadership will be central to driving consistent execution across power development projects by managing schedules, costs, risks, and coordination with power developers and delivery partners. Working closely with internal teams and external stakeholders, you will help translate development requirements and contractual obligations into disciplined, on-the-ground construction execution that supports broader data center growth objectives. From a construction delivery perspective, you will be responsible for overseeing and coordinating complex power infrastructure activities, ensuring compliance with safety, quality, and technical standards while maintaining control of schedule and budget performance. You will engage with developers, contractors, and internal...

Feb 23, 2026
Or
Customer Service Analyst 3-Support
Oracle Boston, MA, USA
Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Feb 23, 2026
Or
NetSuite Sales Account Manager - Midwest
Oracle Boston, MA, USA
Job Description About Oracle NetSuite Founded in 1998, Oracle NetSuite was the first cloud company - ushering in the new era of cloud computing. NetSuite's mission is to deliver one system, the suite, that gives leaders a complete view into their business. As the leading provider of a full, cloud-based ERP suite, including financials, inventory management, HR, professional services automation, and omnichannel commerce modules, NetSuite gives businesses the visibility, agility, and control needed to grow. As an employee of the first cloud company with a 25-year proven track record, you'd be working for a technology company that now has tens of thousands of customers from around the globe. And as part of Oracle, our benefits are second to none. Between health and wellness, preparing for the future and more, we offer the best in global benefits. Click here (https://www.netsuite.com/portal/home.shtml) to learn more about Oracle NetSuite! #lifeatNetSuite We are...

Feb 23, 2026
Or
Principal Technical Program Manager (OCI) - Japanese/English
Oracle Boston, MA, USA
Job Description The Oracle Cloud Infrastructure (OCI) Dedicated Cloud Product Solutions Product Support Engineering team is looking for an experienced and motivated Principal Technical Program Manager (TPM) to spearhead engagement, technical advisement, and relationship management with OCI's Dedicated Region Cloud @Customer (https://www.oracle.com/cloud/cloud-at-customer/dedicated-region/) (DRCC) and Oracle Alloy (https://www.oracle.com/cloud/alloy/) customers. You should be passionate about delivering services to customers while also possessing a deep understanding of strategic business objectives. TPMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. Work is non-routine and exceptionally complex, involving the application of advanced technical...

Feb 23, 2026
Or
Federal Senior Integration Architect - Oracle Health
Oracle Boston, MA, USA
Job Description Come and join us! We're on a journey to advance how health happens with technologies that empower patients, support clinicians, encourage innovation, and save lives. Our mission? To build a human-centric healthcare experience powered by unified global data. We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you're excited about making healthcare more human, you've come to the right place. We're looking for a Senior Integration Architect to help us oversee the business and implementation process while building relationships with our clients. Your Role In this role, the Senior Integration Architect is the technical project manager that will oversee the technology and implementation process as well as relationships within large projects for designated Federal Oracle Health clients, while serving as the primary technical contact for implementation-based activities. The Senior...

Feb 23, 2026
Or
Sr Project Manager- ERP Products (Distribution) Implementations- NetSuite
Oracle Boston, MA, USA
Job Description The Sr. Project Manager will primarily be responsible for managing the delivery of NetSuite's Professional Services implementations for Wholesale Distributors, Retailers and/or Manufacturers. Under NetSuite's SuiteSuccess Methodology guidance, the resource will drive the delivery of NetSuite's Professional Services engagements according to the agreed-upon scope, time, and budget - all while ensuring the highest degree of customer satisfaction. The Sr. Project Manager is a key player in managing, tracking, and communicating the progress of projects and ensuring the quality delivery of Oracle NetSuite's Professional Services. The Sr. Project Manager will manage multiple concurrent projects and will work with several resources within a matrix environment. From Initiation through to completion, the Sr. Project Manager will be responsible for planning customer-specific engagements, managing the business requirements development, review, and signoff process,...

Feb 23, 2026
Otsuka Pharmaceutical Companies (U.S.)
Director, Medical Excellence and Operations (ME&O), Insights & Analytics
Otsuka Pharmaceutical Companies (U.S.) Boston, MA, USA
The Director, Medical Excellence & Operations (ME&O) Insights & Analytics will lead the development and execution of a global strategy for integrating and leveraging data-driven insights across multiple Global Medical Affairs (GMA) functions. This role will be responsible for managing the Manager, Medical Analytics and is pivotal in shaping how GMA uses analytics to optimize performance, enhance decision-making, and deliver measurable impact across therapeutic areas. The Director, Medical Excellence & Operations (ME&O) Insights & Analytics will report to the Senior Director, Medical Affairs Solutions & Analytics and will leverage strategic vision, operational excellence, and expertise in data integration to drive innovation and efficiency across functions such as Medical Information, Field Medical, Medical Strategy, and Medical Education. Preferred therapeutic experience includes Nephrology, Central Nervous System (CNS), and rare disease. Key...

Feb 23, 2026
It
Full time
 
Associate External Communications Manager
Iterable Boston, MA, USA
Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has...

Feb 23, 2026
Pr
Full time
 
Named Account Manager-Strategics
Proofpoint Boston, MA, USA
About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Corporate Overview Proofpoint is a leading cybersecurity company...

Feb 22, 2026
Or
Data Center Construction PMO Manager
Oracle Boston, MA, USA
Job Description Serve as Oracle's PMO Lead providing governance and oversight to the Developer-led program and GC delivery. Own the PMO cadence, integrated schedule alignment, and risk/change governance for Oracle's interests, ensuring Oracle-specific gates-standards, InfoSec onboarding, LV/DCIM integrations, QA/QC, and commissioning acceptance-are fully embedded in Developer/GC plans. Act as the single source of truth for status and decisions, challenge assumptions where needed, and drive timely, documented resolutions. Partner with the Developer's program team and GC to maintain scope discipline, protect lifecycle reliability and security requirements, and enable predictable design, procurement, construction, commissioning, and turnover outcomes that meet Oracle's acceptance criteria. Responsibilities Key Responsibilities: PMO governance and cadence Establish and run the operating rhythm: weekly tactical, bi-weekly risk, monthly executive steering, and...

Feb 22, 2026
Or
Specialist Technical Account Manager, CSS NA, Federal
Oracle Boston, MA, USA
Job Description This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter business/technical expertise in Oracle Products especially products that fall under OCI (IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to enhance the value of Oracle Data Management Products and Oracle Cloud. US citizenship is required. Position Overview: Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements....

Feb 22, 2026
Or
Federal Risk & Compliance Director
Oracle Boston, MA, USA
Job Description We're on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are making history with the advancement of Federal Healthcare systems. If you're excited about making healthcare more human, you've come to the right place. Oracle Health Government Services is seeking a Director of Federal Compliance to join our mission-driven organization. In this role, you will be responsible for ensuring the organization's adherence to Federal Acquisition Regulations, contractual requirements and company policy. This role requires deep expertise in working with...

Feb 22, 2026
Le
Full time
 
Account Executive, SLED
Lensa Boston, MA, USA
About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This role is open to remote candidates based in or near the Boston, NYC, or Washington D.C metropolitan areas - with the flexibility to work out of your home office full-time. You'll have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team. If you travel to one of our Center of Energy - vibrant locations where our teams connect, collaborate, and innovate - you'll be able to work out of our office spaces with your team. To learn more about life at LogicMonitor, check out our Careers Page....

Feb 22, 2026
Or
Principal Data Center Facilities Development Manager - MEP
Oracle Boston, MA, USA
Job Description Lead the build of world-class data centers in Saline, MI. As a Principal Data Center Facilities Development Manager- MEP, you'll own large-scale, fast-paced projects from concept to commissioning-driving schedule, budget, quality, and safety with precision. You'll lead cross-functional teams of project managers, commissioning specialists, and contractors; de-risk complexity; and keep execution tight through rigorous planning and on-site leadership. Your expertise in technical design, vendor management, and construction delivery will raise the bar on efficiency and sustainability. Always looking ahead, you'll bring innovative methods and technologies to the field, ensuring our Saline builds power OCI's growth and set new standards across our global portfolio. Key impact areas: End-to-end delivery of complex data center projects at scale Leadership of cross-functional and contractor teams with a safety-first culture Schedule and cost control, risk...

Feb 22, 2026
Ap
Full time
 
Customer Success Manager - Commercial (Boston)
Appian Boston, MA, USA
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian’s software platform with AI, robotic automation, Data Fabric, and other innovative technologies. You will gain a deep understanding of our customers’ business goals, cultivate impactful relationships with stakeholders at different levels, positioning yourself as a trusted advisor and catalyst for their success. Combining your understanding of customer needs, your...

Feb 22, 2026
Ro
Full time
 
Showroom Sampling Coordinator
Romo Boston, MA, USA
Join our dynamic Boston showroom team and become the face of an iconic global leader in luxury textiles. You are deeply passionate about all aspects of the design profession and model the company’s values of integrity, originality, and the highest standard of customer service. If you are looking for an elegant and hip company that combines the nonchalance of a start-up, with the foundation of a 5th generation, family owned and operated global business, then Romo could be your destination! The ideal candidate must be self-motivated, naturally high paced, and desiring all things organized . Our sample room staff are a vital cog in the customer service experience. WHAT WILL YOU DO? - Manage and maintain our onsite fabric and wallcoverings sample library - Pick and scan out client memo sample requests - Properly restock all returned samples - Remove samples for discontinued products - Handle mailings for our interior designers - Provide occasional administrative or sales...

Feb 22, 2026
Or
Sr. Manager, DDOS
Oracle Boston, MA, USA
Job Description Overview Oracle Cloud Infrastructure (OCI) is seeking a Senior Manager to lead the engineering team building and operating OCI's cloud-scale DDoS protection platform and customer-facing DDoS product. You will collaborate on strategy, roadmap, and delivery for globally distributed detection and mitigation systems, while developing a high-performing team and driving operational excellence. What you'll own Define multi-quarter roadmap and quarterly plans for DDoS platform and product, aligned to OCI priorities and revenue goals. Make data-driven tradeoffs across feature velocity, resiliency, and cost; manage build-vs-buy with clear ROI. Lead new service development from concept and business case through GA: PRDs, architecture, stage gates, resourcing, and launch readiness. Deliver low-latency, high-availability backend services for detection, classification, and mitigation across OCI's global edge. Drive scalable data and control...

Feb 22, 2026
SP
Regional Account Manager - LTC - Southeast Geography
Sumitomo Pharma Boston, MA, USA
Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn. Job Overview The LTC Account Manager delivers results by strategically educating key LTC stakeholders including closed door pharmacies, consultant pharmacists, and Tier 1 Nursing Home chains in a compliant and ethical manner, while collaborating with the sales team on educating LTC Healthcare Providers on SMPA product clinical attributes for the LTC resident. They ensure customer satisfaction by understanding...

Feb 22, 2026
Troutman Pepper
Full time
 
Billing Specialist
Troutman Pepper Boston, MA, USA
We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future. We invite you to explore the position below and to submit your application to join our team! The Billing Specialist is responsible for the billing of client invoices in the format required by the client. The Billing Specialist handles many day-to-day tasks related to billing such as printing prebills and/or final bills for attorney’s review. The Billing Specialist researches and answers billing questions for attorneys, legal practice assistants and clients, as well as input, update, and mail invoices on the accounting system, and maintain and manage client’s alternate fee arrangements. Essential Duties And Responsibilities Edit prebills to make time and disbursement transfers, time splits, on account transfers, time adjustments and disbursement...

Feb 22, 2026
Or
Oracle Health Senior Customer Success Manager
Oracle Boston, MA, USA
Job Description The Senior Customer Success Manager drives strategic value, long-term partnership health, and measurable business outcomes across our most complex and high-impact customers. This role leads executive-level engagement, orchestrates cross-functional alignment, and ensures customers realize the full value of their Oracle Health investments. The Senior CSE serves as a trusted advisor, escalation leader, and growth catalyst-championing customer goals, mitigating risk, and delivering a consistent, world-class experience that strengthens retention, expansion, and overall customer success. Responsibilities Key Responsibilities Strategic Partnership & Executive Engagement Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment. Lead strategic business reviews, roadmap discussions, and long-term planning sessions. Represent the customer's...

Feb 22, 2026
EY
Full time
 
Financial Services - Customer Tax Operations and Reporting - Tax Manager
EY Boston, MA, USA
Location: New York, Chicago, Los Angeles, Boston, Dallas, San Francisco, Seattle, Hoboken, Iselin, Jericho, Stamford, McLean At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services...

Feb 21, 2026
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