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66 customer agent jobs found in Boston

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DA
Cargo Agent (Customer Service Agent) - BOS
Delta Airlines Boston, MA, USA
How you'll help us Keep Climbing (overview & key responsibilities) Internal Movement Eligibility Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration. At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Cargo Agent, you will be the face of Delta cargo by interacting directly with customers face to...

Apr 02, 2026
DA
Ramp Agent (Customer Service Agent) - BOS
Delta Airlines Boston, MA, USA
How you'll help us Keep Climbing (overview & key responsibilities) Internal Movement Eligibility: Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration. At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time....

Mar 21, 2026
Or
[Remote] Principal Software Developer - Oracle Health
Oracle Boston, MA, USA
Job Description At Oracle's Health Data Intelligence and Life Sciences organization, we are focused on transforming healthcare and improving the health of people globally. Whether it is helping bring new therapies to market faster or enhancing care delivery, we are transforming the experience of providers, payers, and life sciences organizations. The data platform team (Oracle Health Data Services - OHDS) is foundational to software products being built and serves the critical role of transforming, enriching, persisting and serving large-scale health and life sciences data for AI agentic and application use cases. The OHDS team is looking for a Principal Software Developer to drive the data platform forward. In this role you will collaborate with software architects on system design, serve as the technical leader responsible for component design, implement and deliver projects involving scalable data processing, storage and retrieval for agentic and traditional workloads....

Apr 04, 2026
Or
Principal software developer - oracle health
Oracle Boston, MA, USA
Job Description At Oracle's Health Data Intelligence and Life Sciences organization, we are focused on transforming healthcare and improving the health of people globally. Whether it is helping bring new therapies to market faster or enhancing care delivery, we are transforming the experience of providers, payers, and life sciences organizations. The data platform team (Oracle Health Data Services - OHDS) is foundational to software products being built and serves the critical role of transforming, enriching, persisting and serving large-scale health and life sciences data for AI agentic and application use cases. The OHDS team is looking for a Principal Software Developer to drive the data platform forward. In this role you will collaborate with software architects on system design, serve as the technical leader responsible for component design, implement and deliver projects involving scalable data processing, storage and retrieval for agentic and traditional workloads....

Apr 04, 2026
Rubrik, Inc.
Sales Engineer, Cloud Product Line Specialist
Rubrik, Inc. Boston, MA, USA
About Team & About Role: Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As an Product Line Specialist Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for...

Apr 03, 2026
Rubrik, Inc.
Healthcare Account Executive, North Central
Rubrik, Inc. Boston, MA, USA
Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As a Healthcare Enterprise Account Executive, you will have ownership of all elements of bookings growth in a specified set of new and existing Healthcare accounts across a specified set of accounts in the North Central region. We are seeking a relentless self-starter who is hyper-focused on acquiring new logos by discovering and developing new opportunities, managing pipeline and executing account strategies, while...

Apr 03, 2026
Rubrik, Inc.
Channel Sales Manager (Florida Region)
Rubrik, Inc. Boston, MA, USA
As a Channel Sales Manager, you will build, manage, and expand strategic relationships between Rubrik and key regional and national channel partners across Florida. In this role, you'll act as a connector across the business - partnering closely with Field Sales, Systems Engineering, Channel & Field Marketing, Alliances, and Sales Operations to drive pipeline, accelerate deals, and exceed revenue targets. What You'll Do : You will be responsible for growing the channel business in your region through strategic planning, partner enablement, and driving demand generation and sales acceleration. Where you'll make an impact : Drive partner-led revenue by increasing focus on Rubrik's core technologies and expanding Partner-Initiated Deals Manage and grow relationships with National and regional channel partners to improve market and vertical coverage across Florida Lead account mapping and joint planning sessions with partners and internal teams to...

Apr 02, 2026
Sonos, Inc.
Senior Director of Finance - Global Commercial & GTM Finance
Sonos, Inc. Boston, MA, USA
At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives. Senior Director of Finance - Global Commercial & GTM Finance This role is a hybrid position This position is considered hybrid, allowing for a combination of remote work and in-office collaboration. Qualified applicants must live within commuting distance of our Boston, MA office locations. Sonos is seeking an expert, enterprise-minded Senior Director of Finance to lead Global Commercial Finance. As the primary financial partner to the CRO, CMO, and Head of CX, you will serve as a strategic co-pilot-driving investment decisions, challenging commercial assumptions, and architecting promotion strategies to scalably...

Mar 31, 2026
UU
Senior Engineering Manager, ERP Procure to Pay Applications
UKG (Ultimate Kronos Group) Boston, MA, USA
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role The Senior Engineering Manager, ERP Procure to Pay Applications will own the strategy, delivery, and operations of the P2P applications landscape across a global enterprise, ensuring stable, scalable, and secure solutions that support end to end procurement and payables processes. This leader partners with Finance, Procurement, and IT to...

Mar 30, 2026
AF
Full time
 
Sales/Marketing - 50/50 Entry Level Inside Sales Representative Position (Primarily Office)
American Family Insurance Boston, MA, USA
Are you ready to launch your career in the insurance industry? We invite you to apply for this exciting opportunity, where your experience providing customer-focused solutions will be valued and developed. As a member of a comprehensive 24-month training program, you'll gain the experience needed to become a top-tier insurance professional. We're looking for candidates who are enthusiastic about learning insurance and sales, and who are motivated to deliver outstanding support to our customers and partners. This is a Primarily Office-based role, where you'll excel in a sales environment by making outbound phone calls to agents and their teams-increasing new business submissions, quotes, binders, and premium. You'll also work with a designated Brokerage & Alliance carrier, building valuable relationships and industry knowledge along the way. In this primarily office-based role, you will be expected to spend at least 80% of your time (4+ days per week) working from the office....

Mar 29, 2026
Rubrik, Inc.
Salesforce Developer - FedRAMP
Rubrik, Inc. Boston, MA, USA
About The Team: The Information Technology team at Rubrik influences business processes, employee experience, and technologies to scale our organization to $1B+. This team creates operational efficiency across the company by centralizing the management of Infrastructure, Technology, and Data. The IT team ensures all stages of the software development lifecycle in a secured environment and scrutinizes the deployment of proper processes along with governance. They champion Rubrik on Rubrik and are the first customers of the Engineering teams at Rubrik. Rubrik Corp IT is constructed of 100% SaaS and 0% on-premises. The IT team caters to accelerated enhancement of business value and multiple day-to-day business processes through our varied SaaS applications like Salesforce.com , Oracle Netsuite, Workday, Snowflake, Etrade, jitterbit, Allocadia, etc. This team also delivers high-paced business outcomes with 100% system uptime backed by agile, nimble, simple, but cohesive Cloud...

Mar 28, 2026
General Motors
Global Marketing Platform Lead
General Motors Boston, MA, USA
Job Description GM is hiring a Global Marketing Platform Lead . This role sits at the intersection of global marketing processes, business requirements and technology, helping product build the tools our marketers need to create compelling campaigns and generative distinctive assets. You will leverage best-practices in tool adoption, taxonomy, training & adoption of MarTech tools (Adobe's Experience Platform). You will leverage project management and collaboration skills, working cross functionally with teams like product, privacy, and agency partners to prioritize business requirements influencing product roadmaps. You will partner with key business stakeholders building data repository requirements to fuel workflows (i.e. agentic AI agents, knowledge base, etc.) This role requires self-starter, with an understanding of marketing technology and a proven track record promoting and driving business operations and last mile integrations across marketing...

Mar 28, 2026
TB
Full time
 
Banking Associate - Nubian Square
TD Bank Boston, MA, USA
Work Location: Boston, Massachusetts, United States of America Hours: 40 Pay Details: $23.75 - $31.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Banking Associate is a professional in banking, plays a key role in...

Mar 24, 2026
TB
Full time
 
Banking Associate (US)- Boston, MA (Copley Sq) - Chinese or Spanish Speaking Preferred
TD Bank Boston, MA, USA
Work Location: Boston, Massachusetts, United States of America Hours: 40 Pay Details: $23.75 - $31.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Banking Associate is a professional in banking, plays a key role in...

Mar 22, 2026
PT
Training Manager
Prime Therapeutics Boston, MA, USA
At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Training Manager Job Description The Manager Training is responsible for supervising a Training Team and working with various leaders, subject matter experts, and vendors to schedule and deliver training programs to meet the needs of the department and/or functional area. This position interfaces with leaders across the business, provides a diligent approach to scheduling of training, keeps accurate project documentation and ensures that tracking/measuring of training metrics are in place for courses delivered. Responsibilities Lead the department in the areas of staff supervision, problem resolution, team development, and personal development; prepare performance goals and meet with direct reports during 1:1s,...

Mar 21, 2026
UU
Fellow Software Engineer-Eng (Agentic AI Architecture & Engineering)
UKG (Ultimate Kronos Group) Boston, MA, USA
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Mar 20, 2026
UU
Fellow software engineer - architecture engineering
UKG (Ultimate Kronos Group) Boston, MA, USA
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Mar 20, 2026
VS
Technical Product Manager - AI Solutions
Veeva Systems Boston, MA, USA
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Make the work of our customers delivering life-changing medicines and treatments to patients more efficient...

Mar 16, 2026
CO
Senior Agency Closing Officer (Remote-Eligible)
Capital One Financial Corporation Boston, MA, USA
Senior Agency Closing Officer (Remote-Eligible) The Senior Agency Closing Officer will have a keen understanding of Agency requirements as it relates to closing loans, and a good understanding of crossover relationships between Originations, Underwriting, Closing, Servicing and Asset Management. Responsible to operate with autonomy and limited supervision in performing activities related to overseeing and managing the operational aspects of Fannie Mae and Freddie Mac multifamily mortgage loan closings. Able to analyze issues and process information for sound decision making. Must be able to handle the pressure of a busy mortgage finance company and independently meet strict corporate and GSE regulatory deadlines while maintaining a high quality of service. Must have superior customer service skills, be detail oriented and self-motivated. Responsibilities: Maintain close communication with customers, originators, third party vendors and underwriters to ensure proper...

Mar 15, 2026
CO
Work From Home Recovery Skip Unit Manager
Capital One Financial Corporation Boston, MA, USA
Work From Home Recovery Skip Unit Manager As a Unit Manager at Capital One, you will lead a dynamic team of front line associates In Recovery Skip who are the face of Capital One for our customers. Creating excitement and maintaining high levels of morale through change are essential for leaders within Capital One. Unit Managers manage, develop and motivate an internal team of 15 - 25 associates and strive to exceed standards of customer service and experience. General Responsibilities: Accountable for achieving business goals for a team of up to 25 associates within the unit Provide continuous feedback and coaching to improve and maintain high quality customer experience, effectiveness and efficiency metrics Prepare and deliver monthly performance reviews for direct reports Manage business level metrics to high efficiency standards Share in the accountability for a business level function team (Logistics, quality, innovation, morale)...

Mar 13, 2026
Rubrik, Inc.
Identity Resilience Sales Manager, Mid Atlantic
Rubrik, Inc. Boston, MA, USA
About Team & About Role: The Identity Resilience seller is a technical sales professional characterized by intimate understanding of their specific product, the pain it resolves, the competitors, market, qualification, objections, and value proposition. Through a quantity of focused interactions they become exceedingly specialized and competent in their discipline making great impressions on prospects and core sales team alike. They own the product number, are hungry to overachieve it. Their success is ensured by their expertise, their champion building, and their high level of effective activity. They champion and evangelize their product in the field, internally and externally, and with our resellers. They are the point of contact for PnP, PM, PMM as a consolidated voice of field and customer. What You'll Do: Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing and closing sales...

Mar 12, 2026
Pr
Full time
 
Senior AI Program Manager - Customer Office
Proofpoint Boston, MA, USA
About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Job Summary We are seeking a Senior AI Program Manager to serve as the...

Mar 11, 2026
Workday
Full time
 
Senior Director, Forward Deployed Experience Solution Consulting
Workday Boston, MA, USA
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you...

Mar 11, 2026
Or
Principal Transformation Technical Program Manager
Oracle Boston, MA, USA
Job Description As a Principal Transformation Technical Program Manager within Oracle Cloud Infrastructure (OCI), develops and drives large-scale, cross-functional transformation initiatives that accelerate OCI's growth and operational excellence. This role requires a strategic leader who can operate at both the executive and execution levels-translating business priorities into actionable programs, aligning global stakeholders, and delivering measurable outcomes that align the strategic needs of the business. Oversees complex, high-visibility programs spanning data center capacity delivery, operational scaling, and process improvement. Partners closely with cross functional teams, you will ensure programs are structured, executed, and measured with precision. The ideal candidate combines strong program delivery expertise in hyperscale or cloud environments with the ability to influence at the C-level, manage ambiguity, and drive continuous improvement across people,...

Mar 11, 2026
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