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204 customer service representative jobs found in Boston, MA

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CK
Full time
 
Customer Service Representative
Christopher Kimball's Milk Street Boston, MA, USA
Company Overview Milk Street is a Boston-based food media company whose mission is to Change the Way You Cook. With an online store, radio show, magazine, cooking school and more, we offer an invitation to the cooks of the world to sit at the same table. Role Summary We are looking for an empathetic & detail-oriented Customer Service Representative to join our online store team. As the first point of contact for many of our customers, you will play a vital role in building brand loyalty by providing timely, professional, and helpful solutions. The ideal candidate is a natural problem-solver who can maintain a positive attitude under pressure, and who cares about Milk Street’s mission and values. We will train you on everything you need to know, while a background in our current systems is a plus, it is not required. You will be part of a team who is responsible for supporting you and ensuring you have what you need to be successful. You will partake in regular...

Jan 09, 2026
Computer Aid, Inc.
Customer Service Rep.
Computer Aid, Inc. Boston, MA, USA
Customer Service Rep. Req number: R6896 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As the Customer Service Representative you will be the first point of contact for our providers, delivering exceptional support and addressing inquiries related to behavioral and physical health services. Job Description We are seeking Customer Service Representatives to join our team. In this role, you will be the first...

Jan 13, 2026
Or
NA Sales Representative, MySQL Heatwave Sales Specialist (OD)
Oracle Boston, MA, USA
Job Description MySQL HeatWave Sales Representative - Commercial Segment (OD Prime) The MySQL Sales Team has an exciting opportunity for a qualified Sales Account Executive to join our team! In this hybrid field/inside sales role, you will focus primarily on hunting for new business and driving business development for MySQL HeatWave Database Services-including MySQL license solutions-across a defined set of commercial accounts in North America. You will work in close partnership with the Oracle Cloud Infrastructure (OCI) team to deliver comprehensive and innovative cloud solutions, maximizing value for our customers. MySQL HeatWave is a fully managed database service powered by the HeatWave in-memory query accelerator. It's the only cloud service that combines transactions, real-time analytics across data warehouses and data lakes, and machine learning in one MySQL Database-without the complexity, latency, risks, and cost of ETL redundancy. MySQL HeatWave is one of the...

Jan 17, 2026
Fu
Account Manager, Oil & Gas
Fujifilm Boston, MA, USA
Position Overview The Account Manager - Oil & Gas position will be responsible for identifying and driving new business within the oil & gas market to achieve both sales and profitability budget while increasing Fujifilm's market share for Non-Destructive Testing (NDT) products and services. These objectives should be attained through diligent individual efforts and working closely with established and potential customers, Fujifilm distributor network and other NDT account managers. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure,...

Jan 17, 2026
MB
Full time
 
Maintenance Instructor - Bus
MBTA Boston, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Maintenance Instructor will provide both classroom and facility-based training for all levels on preventative and corrective maintenance techniques and procedures for all Bus Operations transit vehicles; The Instructor will also ensure the safety of passengers and employees through proper instruction and enforcement of Authority standards and policies. Duties & Responsibilities Conduct classroom and field instruction of Bus Operations maintenance employees by providing technical...

Jan 17, 2026
Starbucks
shift manager - Store# 09463, 84 STATE STREET
Starbucks Boston, MA, USA
Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shift manager you will lead with purpose and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you'll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits . Summary of Experience One year retail / customer service management experience, two years\preferred OR 4+ years of US Military service One year supervising the work of others, teambuilding, coaching Strong organizational, interpersonal and problem solving skills Entrepreneurial mentality with experience in a sales focused environment As a...

Jan 17, 2026
MB
Full time
 
Senior Leave Specialist
MBTA Boston, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Leaves Specialist is responsible for overseeing and managing various leave programs, including but not limited to ADAAA, PFML, FMLA, and Military Leave. Your expertise in these areas will ensure compliance with all relevant laws and regulations while also providing support to employees navigating the leave process. Duties & Responsibilities Serve as the subject matter expert on all aspects of leave management, including ADAAA, PFML, FMLA, and Military...

Jan 17, 2026
Or
NA Sales Representative, My SQL Heatwave Sales Specialist
Oracle Boston, MA, USA
Job Description MySQL HeatWave Sales Representative - SLED & Manufacturing The MySQL Sales Team has an exciting opportunity for a qualified Sales Account Executive to join our team! In this role, you will focus primarily on hunting for new business and driving business development activities for MySQL HeatWave Database Services-including MySQL license solutions-across a defined set of named accounts within the North America US territory. This position is focused on expanding our presence in the State, Local, and Education (SLED) and Manufacturing sectors. MySQL HeatWave is a fully managed database service powered by the HeatWave in-memory query accelerator. It's the only cloud service that combines transactions, real-time analytics across data warehouses and data lakes, and machine learning in one MySQL Database-without the complexity, latency, risks, and cost of ETL redundancy. MySQL HeatWave is one of the fastest-growing businesses within Oracle and one of the...

Jan 17, 2026
MB
Full time
 
Senior Project Coordinator
MBTA Boston, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Project Coordinator will report to the Manager of Professional Services. The Senior Project Coordinator will assist in the proper administration of the Authority’s Procurement (advertisement through negotiation) and Contract Administration (contract award through closeout). In addition, the Senior Project Coordinator will assist in updating MBTA-related policies and procedures based on Federal Transit Administration (FTA) Regulations and Best Practices as well as State Procurement Laws....

Jan 17, 2026
IG
Inbound Sales Representative
Insight Global Boston, MA, USA
Job Description Insight Global is seeking an Inbound B2C Sales Representative for a client in the biotech/wellness-therapy industry. Our client is looking for an experienced, high-performing Inbound Sales Representative to join their team. This role will be remote in Southeastern Massachusetts or surrounding areas with occasional travel as needed. You'll play a key role in supporting the business, closing inbound deals, and supporting our clients through the entire sales process. This role offers uncapped commission potential and the ability to work remotely with required travel to industry-leading events across the country as needed. Core Responsibilities include: -Respond promptly and strategically to inbound calls, emails, and chat inquiries from prospective customers and convert them into qualified sales opportunities -Understand customer needs and sell the product based on value -Use a consultative sales approach to upsell and cross-sell when appropriate....

Jan 17, 2026
PT
Full time
 
Vice President, Industrials Sales
PTC Boston, MA, USA
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. The Vice President of Sales for the Industrials sector is responsible for driving revenue growth, expanding market share, and acquiring new logos across the Industrials vertical in the Americas. Reporting directly to the Division Vice President of Americas Sales, this strategic leader oversees a team of regional sales leaders and collaborates cross-functionally to deliver consistent ARR growth. In addition to deep expertise in...

Jan 17, 2026
Starbucks
shift manager - Store# 07804, Starbucks - Children's Hospital
Starbucks Boston, MA, USA
Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shift manager you will lead with purpose and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you'll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits . Summary of Experience One year retail / customer service management experience, two years\preferred OR 4+ years of US Military service One year supervising the work of others, teambuilding, coaching Strong organizational, interpersonal and problem solving skills Entrepreneurial mentality with experience in a sales focused environment As a...

Jan 16, 2026
Starbucks
shift manager - Store# 07808, WEST ROXBURY ROCHE BROS
Starbucks Boston, MA, USA
Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shift manager you will lead with purpose and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you'll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits . Summary of Experience One year retail / customer service management experience, two years\preferred OR 4+ years of US Military service One year supervising the work of others, teambuilding, coaching Strong organizational, interpersonal and problem solving skills Entrepreneurial mentality with experience in a sales focused environment As a...

Jan 16, 2026
MB
Full time
 
Director Bus Operations
MBTA Boston, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Director of Bus Operations is a strategic and operational leader responsible for overseeing all assigned bus transportation activities, ensuring the delivery of safe, reliable, and customer-focused service. In addition to managing day-to-day operations and field activities, the Director plays a key role in advancing special initiatives that shape the future of transit service. This includes leading safety enhancement initiatives, employee skill development programs, and training...

Jan 16, 2026
Starbucks
shift manager - Store# 07823, BRIGHTON VILLAGE
Starbucks Boston, MA, USA
Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shift manager you will lead with purpose and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you'll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits . Summary of Experience One year retail / customer service management experience, two years\preferred OR 4+ years of US Military service One year supervising the work of others, teambuilding, coaching Strong organizational, interpersonal and problem solving skills Entrepreneurial mentality with experience in a sales focused environment As a...

Jan 16, 2026
SH
Full time
 
Sr. Associate, Product Management, Coconut Grove, Miami, FL
Santander Holdings USA Inc Boston, MA, USA
Country: United States of America It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make The Sr. Associate, Product Management leads product development and marketing processes for one large-sized product or two or more medium-sized products. The incumbent liaises with cross-functional teams to provide products that address client needs. The Sr. Associate, Product Management allocates work within a team/project. In addition, they lead sessions on the...

Jan 16, 2026
Starbucks
shift manager - Store# 11726, FENWAY, TRILOGY
Starbucks Boston, MA, USA
Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shift manager you will lead with purpose and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you'll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits . Summary of Experience One year retail / customer service management experience, two years\preferred OR 4+ years of US Military service One year supervising the work of others, teambuilding, coaching Strong organizational, interpersonal and problem solving skills Entrepreneurial mentality with experience in a sales focused environment As a...

Jan 16, 2026
Starbucks
shift manager - Store# 07550, TWO ATLANTIC AVENUE
Starbucks Boston, MA, USA
Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shift manager you will lead with purpose and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you'll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits . Summary of Experience One year retail / customer service management experience, two years\preferred OR 4+ years of US Military service One year supervising the work of others, teambuilding, coaching Strong organizational, interpersonal and problem solving skills Entrepreneurial mentality with experience in a sales focused environment As a...

Jan 16, 2026
MB
Full time
 
Senior Manager of Planning Projects and Reporting
MBTA Boston, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Manager of Planning Projects and Reporting is responsible for leading critical planning initiatives and managing the Operations Planning, Scheduling & Strategy department’s reporting obligations, including, but not limited to, compliance with the Federal Transit Administration’s National Transit Database (NTD) requirements. This role combines technical expertise, project management, and strategic thinking to support evidence-based decision-making and ensure the...

Jan 16, 2026
MB
Full time
 
Executive Assistant to CAO
MBTA Boston, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Executive Assistant will provide the Chief Administration Officer (CAO), CAO Staff, and the Senior Advisor of Transit Special Projects and Initiatives. The Executive Assistant will manage schedules, coordinate meetings, handle and write correspondence, and prepare reports. The Executive Assistant will act as liaison for the CAO and Senior Advisor including, but not limited to, the principal duties and responsibilities listed below. The CAO reports directly to the CEO/General...

Jan 16, 2026
UT
Full time
 
Sales Development Representative (Hybrid)
USA TODAY Co. Boston, MA, USA
|Current USA TODAY Co. Employees- Please ensure you are using our abbreviated process on the internal Careers site by logging into Dayforce through MyApps| USA TODAY Co., Inc. is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a sustainable, growth focused media and digital marketing solutions company. Through our trusted brands, including the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations, including our network of local properties, in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom, we provide essential journalism, local content, and digital experiences to audiences and businesses. We deliver high-quality, trusted content with a commitment to balanced, unbiased journalism, where and when consumers want to engage. Our digital marketing solutions...

Jan 16, 2026
Starbucks
shift manager - Store# 14138, EAST BOSTON, MCCLELLAN HWY
Starbucks Boston, MA, USA
Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shift manager you will lead with purpose and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you'll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits . Summary of Experience One year retail / customer service management experience, two years\preferred OR 4+ years of US Military service One year supervising the work of others, teambuilding, coaching Strong organizational, interpersonal and problem solving skills Entrepreneurial mentality with experience in a sales focused environment As a...

Jan 16, 2026
Ry
Manager Customer Insights & Data Analytics (remote)
Ryder Boston, MA, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary This critical role leads our Supply Chain Core Products team, a high-performing team responsible for building, enhancing, and operationalizing scalable internal analytics products that drive operational efficiency and data-informed decision-making across Ryder's supply chain and logistics operations. This role focuses on developing persistent analytics solutions—such as AI-powered labor management systems, predictive forecasting tools, and self-service Power BI dashboards—leveraging data engineering, AI/ML, and visualization technologies to deliver measurable business impact, including time savings, error reduction, and improved resource utilization. The Core Products Manager collaborates closely with our internal Supply Chain Product and Analytics Team and adjacent Platform teams to translate business needs into...

Jan 15, 2026
IH
Full time
 
Centralized Intake Supervisor
Italian Home For Children Inc Boston, MA, USA
The Centralized Intake Supervisor is responsible for the oversight of Italian Home's Centralized Intake team. These services are for children, adults, and families with behavioral health and educational challenges. The Centralized Intake Supervisor will oversee all aspects of program intake, including incoming and outgoing calls, gathering all necessary information, screening based on admission and exclusionary criteria, and performing intake appointments as needed. The Centralized Intake Supervisor participates in a daily morning census meeting, manages program utilization and capacity, and resolves billing tasks when necessary. This is a full-time exempt position and reports to the Chief Program Officer. This role serves as an entry point to the organization; therefore, it requires exceptional interpersonal and customer service skills. This is a hybrid position with work required from the Brighton and Jamaica Plain offices as well as remotely when appropriate. The...

Jan 15, 2026
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