Full time
MBTA
Boston, MA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Director of Administration and Business Process position will develop and manage all support services required for Heavy Rail Transportation to effectively provide safe and reliable service on the Red, Orange, and Blue lines. The Director is responsible for designing, developing, implementing, and leading business process improvement projects for Heavy Rail Transportation, including budgeting, staffing, hiring, workforce development, safety, service, customer complaints, and...

