Full time
Manulife
Boston, MA, USA
The Director of Advisor Experience will lead the design, delivery, and optimization of service and sales enablement platforms that support John Hancock’s network of producers—a strategic initiative to build a committed network of agents who champion wellness and longevity planning. This role ensures top-tier support, training, and engagement tools are in place to drive producer performance, retention, and customer value while making wellness solutions accessible and easily transferrable to end customers. Position Responsibilities: Producer & Wholesaler Enablement Align clients with wholesaler support models to ensure seamless engagement and service. Track certifications and ongoing CE requirements to maintain compliance and readiness. Translate sales strategies into impactful, easy-to-use playbooks that simplify wellness and longevity planning for producers and customers. Partner with Behavioral Insurance team to support events and advance...


