Full time
PowerOptions, Inc.
Boston, MA, USA
PowerOptions is seeking a Director of Member Relations to lead and continuously improve how we serve, retain, and grow our Member base, advancing our mission to reduce the cost, carbon, and complexity of energy for nonprofits and public organizations across New England. This senior leadership role is ideal for someone who thrives in complex account environments, understands energy, decarbonization, and regulated markets, brings a strong process- and systems-oriented approach, and is a skilled team leader. You will own the Member experience end to end, working cross-functionally to shape strategy, strengthen collaboration and business processes, and lead a high-performing team. You will also personally steward relationships with some of PowerOptions’ largest and most sophisticated Members. Your work will directly influence retention, growth, and the measurable value Members receive from our programs. This is a hybrid position with a requirement to be present in the Boston...

