Insight Global
Boston, MA, USA
Job Description Insight Global is seeking a highly experienced Subject Matter Expert (SME) in Salesforce Agentforce to lead the strategy, solution design, and hands-on development of complex AI-driven CRM initiatives for one of their top health tech clients. This role sits at the intersection of AI architecture, Salesforce development, and business strategy, partnering closely with Sales, CRM, and Data teams to design scalable Agentforce solutions that deliver measurable business value. The ideal candidate brings a strong point of view, can "pick sides" when navigating product and roadmap decisions, and is equally comfortable whiteboarding architecture, influencing stakeholders, and building production-ready solutions. Key Responsibilities: This candidate will serve as the Agentforce SME, owning end-to-end strategy, solutioning, and technical direction, partner with business and sales stakeholders to identify use cases, clarify requirements, and translate sales objectives...

