Full time
Manulife
Boston, MA, USA
The Business Analyst will play a key role in supporting the implementation of new technology and applications across Middle Office Investment Operations. The analyst will work closely with operations teams, technology partners, and external vendors to gather requirements, document workflows, support system integration, and drive operational readiness. The role is instrumental in ensuring a smooth transition and enabling scalable, efficient, and well‑controlled operational processes. Responsibilities: Collect, document, and manage business requirements throughout the project lifecycle Analyze current-state processes and support operations in designing future-state workflows that align with new system capabilities and target operating models. Develop and execute test strategies, test cases, and expected results to validate new workflows and system functionality; maintain clear and comprehensive documentation. Collaborate with business stakeholders to identify...

