37 volunteer family food shelf jobs found in Boston

Become a part of our caring community and help us put health first The Senior Associate Insights supports the design, execution, and analysis of market research initiatives to inform business strategies and drive organizational growth. This position collaborates across teams to deliver high-quality, actionable insights on market trends, consumer behavior, and competitive intelligence. Key Responsibilities Develop and implement qualitative and quantitative research projects, including survey design, data collection, and analysis. Collaborate with cross-functional teams to align research efforts with organizational objectives. Create presentations and reports for internal stakeholders, summarizing key insights and recommendations with an emphasis on the implications and next steps. Present engaging, storytelling-driven presentations that translate insights into strategic business recommendations with senior or at times executive audiences....

Become a part of our caring community and help us put health first We are seeking a seasoned Lead Software Engineer to architect and deliver the foundational services that enable real time recommendations to become dependable, auditable, and scalable outcomes. In this position, you will own the design and implementation of the State Machine (managing authoritative state and legal transitions) and Transactional Outbox (ensuring exactly-once intent emission for downstream consumers). Your solutions must be robust, traceable, and maintain high performance under significant concurrency and latency demands. This role is hands-on, combining technical leadership with active engineering: you will architect systems, set technical standards, mentor peers, and collaborate closely across platform, data, and product teams. Key Responsibilities State Machine Architecture Define execution lifecycles and business states, implementing strict legal transition guards....

Become a part of our caring community and help us put health first The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Workforce Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Forecasting Analyst supports the development of effective business staffing plans, workload forecasting, and resource allocation optimization for Contact Center and back-office operations. In this role, the Analyst analyzes workload and staffing impacts, collaborates with operations teams to enhance performance outcomes, and partners closely with the Workforce Management (WFM) team to proactively address risks to Service Level...

Become a part of our caring community and help us put health first The RX Clinical Program Professional 1 integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The RX Clinical Program Professional 1 work assignments are often straightforward and of moderate complexity. The RX Clinical Program Professional 1 (LPN) oversees medication therapy, strategy on comprehensive medication reviews, and prescription drug optimization in cases where patients are taking multiple medications. Drives health awareness with patients through Rx Education and targeted quarterly campaigns. Places outbound calls to confirm patients are taking drugs and provides counseling. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities and follows direction. Work is managed and often guided by precedent and/or documented...

Become a part of our caring community and help us put health first Become a part of our caring community Humana is advancing its enterprise personalization strategy to deliver timely, relevant, and empathetic experiences across the member journey. As the Lead Product Manager for NBA Decisioning, within the Marketing Organization you will own the strategy, design, and governance of our Next Best Action capability-enabling real-time decisioning across channels, lines of business, and customer touchpoints to deliver key marketing objectives. Success in this role means transforming NBA into a mature technical capability that delivers measurable impact across Humana's member experience. You'll lead adoption across teams and channels, define how decisioning logic is structured to enable personalized, real-time decisioning that improves engagement, conversion, and health outcomes. Your work will enable scalable integration with enterprise platforms and data sources and provide...

Client Service Delivery Associate III - * * Preferred PST/MST time zones with a pay rate of $21.00 per hour with a 3% annual bonus target. Position Summary The Client Service Delivery Associate III role supports Guardian's mission to keep our promises and serve more people by providing effortless and exceptional service to our voice/telephone inquiries from insured members, employers, brokers, and sales for benefits, billing, eligibility, claim status, and all other miscellaneous inquiries following process and procedures that provide accurate, complete, and thorough service resolution. When needed, this role investigates customers' service issues and proactively resolves problems by documenting details of telephone conversations and the actions taken. Qualified candidates who move forward in the process can expect the following: An invitation to take a 15-minute candidate assessment will be sent via email through our third-party vendor, Glider . There will be...

Become a part of our caring community and help us put health first The Grievances & Appeals Representative 2 manages client denials and concerns by conducting a comprehensive analytic review of clinical documentation to determine if an a grievance, appeal or further request is warranted and then delivers final determination based on trained skillsets and/or partnerships with clinical and other Humana parties. The Grievances & Appeals Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. The Grievances & Appeals Representative 2 assists members, via phone or face to face, further/support quality related goals. Investigates and resolves member and practitioner issues. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work...

Become a part of our caring community and help us put health first We are seeking an accomplished Senior Software Engineer to design, implement, and operate mission-critical stateful services that form the backbone of real-time, automated decisioning and personalization platforms. These systems are responsible for maintaining authoritative state, orchestrating lifecycle transitions, and ensuring reliable downstream effects-often in high-concurrency, low-latency environments. This position is ideal for engineers with a strong grasp of state machines, idempotency, distributed systems, and "exactly-once" execution semantics. You will also employ advanced AI-assisted and agentic engineering tools to drive correctness, velocity, resilience, and scalability. Key Responsibilities State Machine Architecture & Implementation Design, build, and maintain explicit state machines governing: Lifecycle transitions (e.g., open ? in progress ? completed ? suppressed)...

Become a part of our caring community and help us put health first We are seeking a Lead Machine Learning Engineer to architect, develop, and manage machine learning systems that enable real-time, personalized decision-making across digital and assisted channels. These platforms leverage predictive modeling, optimization algorithms, and contextual data to identify the most relevant next action for each individual-at scale, with minimal latency, and with a strong emphasis on reliability and explainability. This position centers on production machine learning engineering. You will lead the creation of ML pipelines, online inference services, and decision-time scoring logic, utilizing AI-assisted and agentic solutions to enhance development velocity, model quality, and operational effectiveness. Key Responsibilities ML System Design & Architecture Design and manage end-to-end machine learning systems, including: Feature engineering and reuse strategies...

Become a part of our caring community and help us put health first The Director, Corporate Communications develops and coordinates lines of communication outside the organization. The Director, Corporate Communications requires an in-depth understanding of how organization capabilities interrelate across the function or segment. The Director of CenterWell External Communications in Corporate Communications works closely with senior executives in this critical businesses on external communications, corporate reputation, media and public relations. The director also provides strategic advice and guidance to an internal team of Humana associates, as well as external public relations agency partners, to ensure Corporate Communications is successfully helping to position each of these businesses as they pursue performance and growth goals. Use your skills to make an impact This is NOT a Marketing position Required Qualifications Bachelor's degree in...

Become a part of our caring community and help us put health first The Director, Next Best Action (NBA) Platform, is accountable for architecting and expanding an enterprise-level, real-time decisioning platform that enables personalized, compliant, and measurable interactions across digital, call-center, and marketing channels. This position provides both technical and delivery leadership in the areas of decisioning, state management, business rules, machine learning integration, and channel activation, ensuring that all decisions are rapid, transparent, governed, and continuously optimized. Primary Responsibilities Platform & Architecture Leadership Oversee the comprehensive architecture of real-time decisioning, including: Decision orchestration services State management and lifecycle tracking Eligibility and policy evaluation Action and offer metadata management Integration of ML scoring and ranking Define clear...

Become a part of our caring community and help us put health first Become a part of our caring community and help us put health first Are you energized by connecting dots across brands and business units? As the Senior Associate, Enterprise & Cross Brand Initiatives, you'll support the development and execution of marketing strategies that span Humana's enterprise and brand portfolio. You'll help ensure consistency, cohesion, and strategic alignment across initiatives that impact multiple lines of business and the broader enterprise. Role Responsibilities Support the planning, development, and execution of enterprise-wide marketing initiatives that span multiple brands, business units or enterprise efforts, ensuring cohesive storytelling and brand alignment. Collaborate closely with Brand Strategy, Product Marketing, and Corporate Communications to ensure integration, consistency, and clarity across all enterprise and cross-brand marketing efforts....

Become a part of our caring community and help us put health first Become a part of our caring community and help us put health first Are you detail-oriented and passionate about protecting brand integrity? As the Associate, Enterprise Initiatives & Brand Governance, you'll support the development and execution of marketing strategies that span Humana's enterprise and brand portfolio as well as the implementation Humana's brand standards across all marketing and communication touchpoints. Role Responsibilities Support enterprise-wide marketing initiatives , contributing to the planning and execution of programs that span multiple brands, business units, and strategic priorities. Contribute to annual planning and intake processes , helping create and refine annual plans, business intake briefs, and marketing briefs. Partner cross-functionally to enable cohesive storytelling , working with Brand Strategy, Product Marketing, Corporate...

Become a part of our caring community and help us put health first We are seeking a Lead Automation Engineer to establish and guide a sophisticated quality and test automation function for a large-scale, real-time decisioning platform. This platform delivers personalized recommendations and actions across digital, call-center, and marketing channels through a combination of stateful logic, business rules, and machine learning. This position extends beyond conventional test automation. You will spearhead the adoption of AI-driven and agentic automation methods to validate intricate decision logic, broaden coverage for edge cases, and enhance system confidence where accuracy, explainability, and reliability are essential. Key Responsibilities Automation Strategy & Architecture Develop and own the comprehensive automation strategy for a distributed, real-time decisioning platform, including: API and service-level validation Stateful workflow and...

Become a part of our caring community and help us put health first We are building an innovative Next Best Action (NBA) platform designed to power personalized engagement, gamified incentives, and advanced agentic AI decision-making across the enterprise. As Lead Technical Product Manager (PM-T), you will shape the product vision, define the roadmap, and oversee delivery of the NBA platform. Your responsibilities include integrating data, predictive models, and APIs to enable real-time decisioning, rewards, and AI-driven experiences throughout digital and service channels. You will work in close partnership with engineering, data science, AI, and business teams to develop solutions that drive improvements in Star Ratings, expedite HEDIS gap closure, and enhance CAHPS satisfaction scores. Key Responsibilities Product Vision & Strategy Define and drive the NBA platform strategy to deliver data-driven personalization and intelligent engagement for all...

Become a part of our caring community and help us put health first Humana's Campus Recruiting Team plays a vital role in supporting the company's growth by attracting early-career actuarial talent. We are seeking a motivated, detail-oriented Campus Recruiter with a passion for delivering an exceptional candidate experience. The ideal candidate will demonstrate strong communication skills and an organized approach to high-volume recruiting, thriving in a dynamic and evolving environment. *Candidate must be located in Eastern or Central Standard Time Zone The Campus Recruiter will focus on recruiting for actuarial internship and full-time roles, support Humana's first-year early identification program for actuarial and information technology tracks, and assist with graduate intern recruiting across a variety of job profiles. In this role, you will collaborate with business leaders, program managers, and academic institutions to attract, assess, and onboard top talent....

Become a part of our caring community and help us put health first Why Join Enterprise Observability Engineering? The Enterprise Observability Engineering team is a high-impact, high-autonomy group focused on building intelligent, scalable, and resilient observability solutions. We foster a culture of innovation, agility, and ownership-empowering engineers to solve complex problems, drive strategic initiatives, and shape the future of how we monitor and operate distributed systems. If you're passionate about building tools engineers love, solving unscoped challenges, and leading with technical excellence-this is the team for you. About the Role We're looking for a Lead Software Engineer with deep expertise in logging and observability engineering. You should be fluent in the principles of open telemetry, log ingestion, and event correlation across distributed systems. While familiarity with platforms like Splunk or Dynatrace is a plus, we value platform-agnostic...

Become a part of our caring community and help us put health first The Senior Business Intelligence Engineer utilizes advanced tools, technologies, and best practices to transform raw data into insightful and actionable business intelligence. This position works collaboratively with stakeholders to gather and understand business requirements, ensuring data integrity, accuracy, and consistency across all deliverables. The ideal candidate will demonstrate independent judgment in addressing moderately complex to complex technical challenges, with significant latitude to establish objectives and determine approaches to assignments. Success in this role requires strong analytical skills, a commitment to data quality, and the ability to communicate effectively with technical and non-technical audiences. The Senior Business Intelligence Engineer responsibilities will be to: Design, develop, and maintain business intelligence solutions, including dashboards, reports, and...

Become a part of our caring community and help us put health first The Supervisor, Outbound Sales Support leads the team who conducts selling activities related to outbound calls within a primary care setting. Assists the team with strategies to re-engage and/or drive retention of customers. The Supervisor, Outbound Sales Support works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach. Job Functions: Leads the team responsible for winning back and re-engaging Medicare eligible patients through telephonic conversations. Guides proactive determination of patients' needs in order to provide stellar customer service leading to re-engaging former patients. Ensures team effectively describes services offered and sells prospective patients on the...

Become a part of our caring community and help us put health first The Principal Product Manager Conceives of, develops, delivers, and manages products for customer use. The Principal Product Manager provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience. A high-performing, independent role dedicated to tackling cross-team, cross-functional technology and analytics problems in with a focus on innovation, action, and speed-to-market. Primary focus will be on ensuring complete and accurate diagnosis and follow up for our members. This role will work with 2-5 developers within our team on high-profile projects. Responsibilities will include partnering with the business, gathering requirements, developing project plan including resource needs, supervising project execution, hands-on development and analysis as appropriate, customer feedback loop, executive presentation. Critical skills include independent project...

Become a part of our caring community and help us put health first Become a part of our caring community Humana's Insurance Marketing Analytics team is focused on delivering insights that drive growth in the B2B space. As a Senior Associate, B2B Analytics, you'll lead efforts to analyze and optimize marketing strategies targeting brokers, employers, and other business partners. Use your skills to make an impact Analyze B2B marketing data to identify trends, opportunities, and performance drivers. Collaborate with marketing, sales, and analytics teams to inform strategy and targeting. Develop visualizations, preferably in Power BI or PowerPoint, to communicate insights to stakeholders. Document methodologies and contribute to governance efforts. Support continuous improvement initiatives using data-driven insights. Sponsorship is not available for this position (e.g. H-1B, E-3, TN, 0-1, STEM OPT, or any immigration work authorization...

Become a part of our caring community and help us put health first Why Join Enterprise Observability Engineering? The Enterprise Observability Engineering team is a high-impact, high-autonomy group focused on building intelligent, scalable, and resilient observability solutions. We foster a culture of innovation, agility, and ownership-empowering engineers to solve complex problems, drive strategic initiatives, and shape the future of how we monitor and operate distributed systems. If you're passionate about building tools engineers love, solving unscoped challenges, and leading with technical excellence-this is the team for you. About the Role We're looking for a Lead Software Engineer with deep expertise in logging and observability engineering. You should be fluent in the principles of open telemetry, log ingestion, and event correlation across distributed systems. While familiarity with platforms like Splunk or Dynatrace is a plus, we value platform-agnostic...

Become a part of our caring community and help us put health first The Policy Governance Professional 2 policy Governance is the combination of Compliance processes established and executed that are reflected in the organization's structure and how it is managed and led toward achieving goals. The Policy Governance Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Policy Governance Professional 2 supports the ongoing development, review, and management of Utilization Management (UM) policies and procedures. This role works closely with UM governance and relevant committees, ensuring documentation and reporting align with regulatory standards and organizational objectives. The position also assists with monitoring and reporting quality metrics, and is responsible for preparing clear, accurate written materials to support compliance and continuous improvement initiatives....

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Humana. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Become a part of our caring community and help us put health first With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of...