Vaco
Brentwood, TN, USA
Job Title: Account Follow-Up Representative II Long Term Contract Opportunity Fully Remote Full Time M-F 8-5pm Pay: $23-25/hr Job Summary: The Account Follow-Up Representative II is responsible for reviewing and resolving outstanding insurance balances on hospital patient accounts. This role requires proficiency in multiple hospital systems, strong research and analytical skills, and the ability to work basic to complex insurance claims. The position works closely with third-party payors to obtain information, answer questions, and drive timely claim resolution. Key Responsibilities: Complete timely follow-up on outstanding hospital insurance accounts, including verifying claim status, rebilling insurance, prorating to correct financial classes, and documenting all actions taken. Manage an average workload of 40–50 accounts per day for assigned payors. Review and resolve assigned payor denials and $0 pay reports within 24 hours. Gather necessary demographic,...
