Aston Carter
Brighton, MI
Job Title: Order Entry Clerk / Customer Service Associate Job Description This role combines order entry, customer service, and administrative support to ensure accurate order processing and exceptional client communication. You will serve as a key link between customers, sales, production, and shipping, helping to maintain a smooth flow of information and on-time delivery. The position offers long-term growth, including the opportunity to progress into a Customer Service Lead and eventually take on department management responsibilities. Responsibilities Serve as a primary point of contact for customers via phone and email, delivering clear and professional communication at all times. Respond promptly to customer inquiries regarding orders, pricing, product availability, and delivery timelines. Provide regular updates to customers on order status and shipping details, ensuring expectations are managed effectively. Handle and resolve customer issues...
