Aston Carter
Brook Park, OH
Job Title: Service Parts Coordinator Job Description The Parts Coordinator manages the full lifecycle of parts ordering, receiving, and inventory control within the organization's MSP and ERP environments. This role coordinates between service management and enterprise resource planning systems, ensures accurate data flow, and supports break/fix operations by processing orders, resolving inventory and database issues, and generating reports for internal stakeholders and customers. Responsibilities Coordinate parts-related activities between the MSP platform and the ERP system to ensure accurate and timely data synchronization. Manage the MSP service board (ConnectWise) to track parts requests, service tickets, and related actions. Oversee ordering and receiving of parts within the ERP system (JDE), ensuring that all transactions are processed accurately and on time. Perform parts changes in the ERP system when vendors substitute or swap parts,...

