US Veterans Health Administration
Canandaigua, NY
Summary These positions serve as a Contact Representative (CR) for the Women Veterans Call Center (WVCC) within the VA Veterans Health Administration (VHA) located at the Canandaigua VA Medical Center, in Canandaigua, New York. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties ** *THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include, but may not be limited to the following: Conducts outreach calls to women Veterans not already enrolled in VA healthcare services. Responds to inbound calls, chat messages and text messages from women Veterans, family members or caregivers. Determines nature of call, thoroughly and accurately analyzes issue and assists with communicating caller's needs regarding benefits, services and health care needs to health care or...

