Full time
Trice Jewelers
Centennial, CO, USA
Job Title: Service Concierge Job Summary: Trice Jewelers, a local high-end jewelry store, is seeking an experienced, high energy, service representative to join our concierge team. The ideal candidate will have several years of experience in luxury customer service with a focus on impeccable client relations and a proven history of enhancing customer satisfaction and loyalty. The Service Concierge team report directly to the Store Manager. Key Responsibilities: Provide a 5 STAR customer service experience that exceeds guest expectations. Identifying and understanding client service needs and preferences, offering custom solutions that enhance customer satisfaction and encourage repeat business. Utilizing superior communication skills, both written and verbal, including experience with customer service, critical thinking, and creative problem-solving. Maintaining the cleanliness and organization of the store and service areas. Build a positive rapport with every...


