20 advanced associate customer success jobs found in Cheyenne

General information Ref # 22208 Remote? Yes Ally and Your Career * Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too? The Opportunity Location: remote role but must reside in a MNT or PST state: Arizona (AZ), California (CA), Colorado (CO), Montana (MT), Nevada (NV), New Mexico (NM), Oregon (OR), Utah (UT), Washington (WA), or Wyoming (WY) Please note, this position can...

Job Description Oracle Cloud Infrastructure (OCI) is building the next generation of gigawatt-scale cloud infrastructure to power AI, high-performance computing, and the world's most demanding enterprise workloads. We are seeking innovative Mechanical Engineers to lead the development of next-generation data center designs focused on scale, availability, speed, and operational efficiency. In this role, you will drive the mechanical architecture and product strategy behind OCI's rapidly expanding global data center footprint. You will be at the forefront of evaluating and deploying advanced cooling technologies, airflow strategies, and mechanical systems capable of supporting hyperscale and GW-scale infrastructure growth. You will collaborate across multidisciplinary engineering, operations, supply chain, manufacturing, and external partner teams to define the future of OCI mechanical infrastructure. This is a highly visible technical leadership role with direct influence...

As the leading line of business, UMB's bottom line is directly impacted by the growth of our Commercial Agricultural portfolio . The team consists of Portfolio Managers, Underwriters, Credit Analysts, Treasury Management and Commercial Card professionals, and Capital Markets partners. This team manages Ag relationships throughout its life - developing meaningful connections with the management of the companies they serve. Always mindful of the changes in the company, its industry, etc., over time that might create a change in their financial service needs. As the Client Manager you will manage a portfolio and will have a secondary focus on selling deeper into the customer relationship. You will have responsibility for a mid-to-large size portfolio including complicated credits. You will also grow revenue as directed by senior management to meet established goals by successfully prospecting new opportunities with existing clients and making appropriate referrals. How...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The Senior Data Scientist is responsible for leading the development and implementation of machine learning models to solve complex business problems. This position works with large datasets, cleans and pre-processes data,...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The Senior Account Manager for the FACTS Grant & Aid/Scholarship Granting Organization (G&A/SGO) Team is responsible for end-to-end implementation and account management for Scholarship Granting Organizations and...

Company : enGen Job Description : JOB SUMMARY This job supports one or more analytical aspects of the business products and services life cycle, including capability enablement with cross-team dependencies within a product scope. Uses significant judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data sets, operational reports, and analytical deliverables to translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation, and resolution of risks, defects and issues....

"We enable greatness in people and organizations everywhere. " FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our...

Job Description We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data.It's a big challenge, but big challenges are what we do best. We're already transforming major healthcare organizations - helping them turn data into lifesaving decisions and better patient care.We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you're excited about making healthcare more human, you've come to the right place.We're looking for a Manager, Federal Testing & Quality Assurance to help us deliver the best Health Care IT Solutions.The role includes: Contributing to the vision, strategy, planning, evaluation, design, development, and implementation for the Veterans Affairs project. Support applications to ensure they meet objectives,...

Become a part of our caring community Become a part of our caring community and help us put health first Humana's Product organization is seeking a Lead Product Manager to drive the strategy, development, and optimization of the Customer Identity Access Management Platform (CIAM) . In this role, you will serve as a key product leader responsible for driving modernization of authentication, authorization, identity lifecycle management, and compliance frameworks across member, provider, and associate experiences. In this role you'll partner closely with Engineering, Security, Compliance, Digital, and Platform teams to deliver secure, seamless, friction-resistant identity experiences-all while ensuring regulatory adherence (HIPAA, NIST, CMMC, CMS, etc.). You will champion zero-trust principles, platform thinking, and scalable identity services that support multi-channel digital transformation. Key Responsibilities: Product Strategy & Vision...

Become a part of our caring community With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. Humana's MarketPoint organization is looking for 10 Customer Success Agents to join the Customer Success Team working remote. Humana's Customer Success Agents are our members' trusted partners in navigating healthcare. In this role, you'll provide guidance and solutions to ensure a positive member experience, from explaining plan benefits to resolving issues around disenrollment or dual eligibility. You'll work cross-functionally...

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is seeking a strategic, data-driven, and revenue-focused Senior Manager, Marketing Operations &...

Customer Engagement Model Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver, and HCP needs in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care. The local "ecosystem approach" creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to bridge care gaps. In Otsuka's evolved customer engagement model, a Health Science Associates (HSA) will engage HCPs through a variety of in-person, virtual and digital tools, offering...

"We enable greatness in people and organizations everywhere. " FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our...

Become a part of our caring community The Inbound Contacts Representative 1 represents by coordinating communication from incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 is considered a basic administrative, customer support position and typically works on routine and patterned assignments. Inbound Contacts Representative 1 will report to a supervisor. The position focuses on customer support needs which may include complex benefit questions, resolving issues, and educating members. You will also be responsible for the following: Record details of member inquiries, comments or complaints, transactions or interactions and takes action in accordance with process. Escalates unresolved and pending customer grievances. Deliver a consistent customer service experience by providing efficient resolutions to our TRICARE beneficiaries and providers Act as customer advocate by resolving complex concerns accurately....

Job Summary The Associate Director, Quality Operations will lead initiatives that drive operational excellence, enhance risk management practices, and optimize global quality system processes across a global quality organization. This role is instrumental in ensuring that quality operations are efficient, compliant, and aligned with strategic business goals. Job Description Operational Excellence Lead continuous improvement initiatives across global quality to enhance efficiency, effectiveness, and compliance. Identify and implement best practices, metrics, and tools to drive performance and accountability. Facilitate cross-functional collaboration to streamline and optimize end-to-end workflows, as well as enhance overall operational alignment. Ensure effective change management strategies are applied to drive successful implementation and adoption of operational initiatives. Risk Management Develop and maintain a proactive...

Become a part of our caring community Are you a transitioning military service member or a military spouse looking for an internship that supports the goal to put health first? The DOW SkillBridge Internship and Military Spouse Fellowship Programs will provide you with key training to perform your internship. You will partner with your team to support members, projects, and meeting goals impacting business outcomes. The professionals you work with at Humana will depend on the type of internship you select. They may include healthcare professionals, HR, and IT, to name a few. The objective is to support and facilitate care for members. To be eligible for this internship, you must either be a transitioning military service member or a military spouse, and you must obtain eligibility to participate in these DOW sponsored programs. The Inbound Contacts Representative 1 Intern will report to a supervisor. The internship focuses on customer support needs which may include...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Clover Technical Support Specialist Clover Technical Support Specialist About your role: You will be the primary technical point of contact for small businesses using Clover® from Fiserv point of sale (POS) systems. You will own complex, multi-issue cases end-to-end-diagnosing across devices, apps, peripherals, and networks and use remote diagnostics to deliver clear, root-cause fixes. Success means balancing first-contact resolution, quality,...

General information Ref # 22146 Remote? Yes Ally and Your Career * Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too? The Opportunity This role is Detroit Hybrid preferred; however, remote option possible. The Senior Actuarial Analyst is responsible for developing and supporting a robust reserving framework at Ally Insurance. The Senior Actuarial Analyst will be expected...

Drive Labeling Strategy, in-line with overall global regulatory strategy, by providing labeling expertise for Company Core Data Sheet (CCDS), Target Product Label, USPI and local labeling from early-stage development through to product maintenance. Facilitate strategic development of labeling and labeling components, by leading a diverse cross-functional labeling sub team through discussion and decisions. Evaluate and communicate strategies and anticipate risks associated with CCDS content updates and implementation. Key role of providing labeling leadership, mentoring peers, driving strategic label development and execution of core labeling information. Job Description Demonstrate high-level understanding of labeling content requirements, regulations, and guidance in support of labeling strategies worldwide. Leads or contributes to cross functional teams: Labeling Committees, Labeling Teams, and provide direction and support to Product Review Council teams, Legal...

Become a part of our caring community With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. The DMS Sales Agent conducts selling activities related to inbound calls inquiring about individual health plan products. The DMS Sales Agent work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. As a Sales Agent, you will report to a Sales Team Manager who will lead a team of 10 - 15 Sales Agents. Humana's Inside Sales Agents are our member's...