26 customer service specialist jobs found in Cheyenne

Position Overview Job purpose The Associate Clinical Specialist independently provides customer support of Fujifilm's ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy's entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer's staff, including physicians, reprocessing department, technicians, and nurses to independently manage and maintain customers' Fujifilm equipment. Furthermore, it provides service to additional customers within the zone as required. This position reports directly to the Zone...

Senior Testing Specialist - Shopping (Remote) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One Shopping, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Senior Testing Specialists who are passionate about marrying data with emerging technologies. As a Capital One Software Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One Shopping. Responsibilities: Develop testing scenarios/cases to address areas such as database impacts, software scenarios, regression testing, boundary/negative testing, error or defect retests, usability; including automated scripts Design test plans, scenarios, scripts, and/or procedures to determine product quality or release...

Position Description & Qualifications Are you a Project Control Specialist looking for a place where you can make a difference every day? Serco is the place for you! Discover this great opportunity supporting our customers and you will play a critical role in ensuring that successful and secure work is performed for our government installations which is vital to our Mission to protect and serve our Military. As a Project Control Specialist you will be responsible for helping plan, organize, and coordinating activities to support our current contracts, Project Managers and customers. In this role, you will: Provideassistance on projects from inception through completion to comply with the technical requirements of the contract for the customer. Perform clerical and administrative support tasks, such as review, prepare, develop, and modify reports, documentation, forms for multiple projects programs per Serco policies. Support Project Managers in...

Job Description Lead/Principal/Senior Regulatory Affairs Specialist Location: Remote/telecommuting from with the US About the Role: At a time when global technological developments and healthcare regulations are occurring and changing at an unprecedented rate, the success of large, complex global health companies requires regulatory leaders who are deeply steeped in the public and private levers that impact this industry. To remain competitive in this rapidly changing landscape, organizations require regulatory affairs professionals who can navigate complex and fast-changing laws, regulations, and public policies across the globe. In this context, we are looking for regulatory affairs experts in the med-tech space to play a key role in driving Oracle's success and competitiveness in the healthcare and life sciences sector. As a Principal/Lead/Senior Regulatory Affairs Specialist, you will work in collaboration with product engineering and development teams and...

Job Description Lead/Principal/Senior Regulatory Affairs Specialist Location: Remote/telecommuting from with the US About the Role: At a time when global technological developments and healthcare regulations are occurring and changing at an unprecedented rate, the success of large, complex global health companies requires regulatory leaders who are deeply steeped in the public and private levers that impact this industry. To remain competitive in this rapidly changing landscape, organizations require regulatory affairs professionals who can navigate complex and fast-changing laws, regulations, and public policies across the globe. In this context, we are looking for regulatory affairs experts in the med-tech space to play a key role in driving Oracle's success and competitiveness in the healthcare and life sciences sector. As a Principal/Lead/Senior Regulatory Affairs Specialist, you will work in collaboration with product engineering and development teams and...

Job Description As a Clinical Consultant, you will collaborate with customer stakeholders and leaders to build relationships and positively impact clinical performance, satisfaction, and outcomes during projects involving the Oracle Health Workforce and Workload Solution Suite, formerly known as Clairvia, in Acute and Outpatient care. Drawing on your clinical expertise, you will guide customers and internal teams, help design effective clinical workflows, and analyze current and future states to identify gaps and recommend strategies for change adoption to achieve workforce and workload goals. You will own the customer's value measurement plan, support the engagement management team in meeting deliverables and timelines, lead customer meetings to align clinical goals with technology, and foster relationships to drive business outcomes. This role focuses on Oracle Health Workforce and Workload solutions like scheduling, caregiver assignments, acuity-based outcomes, and...

Job Description This role is focused on maintenance execution, operational readiness, safe work practices, and uptime protection rather than system design. A key objective of this position is to build, lead, and continuously improve an in-house self-perform maintenance program , ensuring technicians can safely and consistently execute electrical maintenance in accordance with approved engineering standards and mission-critical operating requirements. Responsibilities Eligibility and Location Requirements This position requires U.S. citizenship and is located onsite in Saline, Michigan. Relocation assistance may be available in accordance with Oracle's relocation policies. Role Overview As Senior Facilities Service Manager - Electrical , you will lead the onsite electrical service and maintenance team responsible for the safe, reliable, and disciplined execution of maintenance and troubleshooting activities across mission-critical power infrastructure....

Job Description As Director of Operations, Critical Infrastructure , you will lead the safe, reliable, and efficient operation of mission-critical electrical, mechanical, and building infrastructure systems supporting OCI data center campuses. This role is accountable for day-to-day operational execution, risk management, maintenance performance, and leadership effectiveness across assigned sites or regions, ensuring compute load is protected and high availability is maintained at all times. This role directly leads site-level operational leadership for critical infrastructure, including the Site Operations Support Manager - Data Center Facilities, Office & Facilities Coordinator - Facilities Operations, Facilities Operations Manager - Mechanical / Plant Manager, and Facilities Operations Manager - Electrical / Plant Manager, along with their supporting technical teams. The Director is responsible for ensuring these teams operate as one coordinated facilities...

Job Description The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. We are seeking an experienced Sr Data Center Construction Project Manager to provide expert oversight and technical leadership for the construction of data...

Job Description The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. We are seeking an experienced Data Center Construction Manager to provide expert oversight and technical leadership for the construction of data centers...

About the team & role: Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. The Regional Sales Director for our Cloud Product Line Specialist team will have ownership of all elements of NAS unstructured data security products across North America. This includes managing a team of AE's toward discovering and developing new opportunities, managing pipeline, executing account strategies, managing customer expansion, evangelizing & enabling on the product...

Position Description & Qualifications Serco is seeking an experienced Black Belt Process Improvement Specialist to support the Bureau of Medicine and Surgery (BUMED) Improvement Sciences Directorate by leading and enabling Continuous Process Improvement initiatives across Navy Medicine. This role applies Lean Six Sigma (LSS), Get Real Get Better (GRGB), Project Management, and Knowledge Management methodologies to drive measurable improvements in operational efficiency, effectiveness, and stakeholder satisfaction in support of Navy Medicine's mission. This is a HYBRID opportunity located in Portsmouth, VA. This position is contingent upon your ability to maintain your active Secret clearance. This position is also contingent upon an award of contract. The position plays a critical role in standardizing processes, reducing variability, eliminating waste, and enabling data-driven decision-making across all echelons of Navy Medicine, including BUMED, NMFDC, NMFL,...

Position Description & Qualifications The Army PPB BOS program is seeking a CM Specialist to deliver cloud-based configuration management, DevSecOps, and release engineering activities to support the enterprise systems. Serco supports the US Army as the prime for PPB BBOS and consists of multiple managed cloud environments and numerous hosted data, applications, and processes that enable Army Planning, Programming and Budgeting (PPB) processes to develop the Army Future Years Defense Program (FYDP). Our team performs administration, maintenance, and improvement of IT systems that collect POM, Budget Estimate Submission (BES) and President's Budget resources data deemed necessary to accomplish the Department's mission. In this role, you will: Support applications and systems operating within AWS GovCloud and Commercial Cloud environments/ Be responsible for developing, maintaining, and enforcing software configuration management tools and processes that...

Position Description & Qualifications Do you have a passion for health and fitness? Join our team and transform Soldier performance and readiness as part of the Army's elite Holistic Health and Fitness (H2F) program. The Strength and Conditioning Coach (SCC) is a pivotal member of the H2F Performance Teams, dedicated to developing, implementing, and overseeing strength and conditioning programs that enhance physical performance and reduce the risk of musculoskeletal (MSK) injuries within Brigade (BDE), Battalion (BN), and Company levels. East Region Locations: Fort Bragg, NC Fort Jackson, SC Fort Stewart, GA Fort Benning, GA Fort Campbell, KY Joint Base Langley-Eustis, VA Fort Drum, NY In this role you will: Design and administer strength and conditioning training programs compliant with NSCA CSCS or CSCCa SCCC standards. Ensure program quality assurance by adhering to guidelines set by the Army Brigade...

Position Description & Qualifications If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you! We are seeking a Metrics Analyst with Navy experience to help senior leaders leverage data for strategic decision-making. This role is ideal for a former Navy professional who understands shipboard operations, readiness, and maintenance, and knows how to guide the development of impactful dashboards. You won't just build dashboards-you'll shape what data matters most and how it should be presented working in the Washington DC metro area. This individual will play a vital role in engaging senior Navy leaders, leveraging their comprehensive understanding of shipboard operations and their ability to provide valuable insights through data analysis. Ideally, we are seeking a candidate who has served onboard ships, in a shipyard environment and/or with past experience working on Navy maintenance metrics and...

Position Description & Qualifications If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you! We are seeking a Metrics Analyst with Navy experience to help senior leaders leverage data for strategic decision-making. This role is ideal for a former Navy professional who understands shipboard operations, readiness, and maintenance, and knows how to guide the development of impactful dashboards. You won't just build dashboards-you'll shape what data matters most and how it should be presented working in the Washington DC metro area. This individual will play a vital role in engaging senior Navy leaders, leveraging their comprehensive understanding of shipboard operations and their ability to provide valuable insights through data analysis. Ideally, we are seeking a candidate who has served onboard ships, in a shipyard environment and/or with past experience working on Navy maintenance metrics and...

Job Description As Director of Operations, Critical Infrastructure , based on site in Chicago, Illinois, you will lead the safe, reliable, and efficient operation of mission-critical electrical, mechanical, and building infrastructure systems supporting OCI data center campuses. This role is accountable for day-to-day operational execution, risk management, maintenance performance, and leadership effectiveness across assigned sites or regions, ensuring compute load is protected and high availability is maintained at all times. This role directly leads site-level operational leadership for critical infrastructure, including the Site Operations Support Manager - Data Center Facilities, Office & Facilities Coordinator - Facilities Operations, Facilities Operations Manager - Mechanical / Plant Manager, and Facilities Operations Manager - Electrical / Plant Manager, along with their supporting technical teams. The Director is responsible for ensuring these teams operate as...

What you'll do here: Customer Acquisition Strategy: Lead the end-to-end strategy for building a robust pipeline of new institutional customers across prioritized product areas and customer segments. Translate growth goals into targeted GTM campaign strategies that increase marketing-sourced pipeline, accelerate conversion, and support revenue growth. Program Campaign Execution & Performance Optimization: Lead the planning, prioritization, and execution of integrated, multi-channel demand campaigns including email, paid media, SEO, SEM, webinars, and third-party channels. Use behavioral and intent data to continuously optimize campaign performance. Identify and implement B to B customer-centric initiatives appropriate for a strategic enterprise buyer,. Cross-Functional GTM Integration: Align with Sales leadership to ensure seamless handoff of leads and high-impact follow-up motions. Partner with Revenue Operations...

Job Description Role Overview As Director of Operations, Critical Infrastructure , you will lead the safe, reliable, and efficient operation of mission-critical electrical, mechanical, and building infrastructure systems supporting OCI data center campuses. This role is accountable for day-to-day operational execution, risk management, maintenance performance, and leadership effectiveness across assigned sites or regions, ensuring compute load is protected and high availability is maintained at all times. This role directly leads site-level operational leadership for critical infrastructure, including the Site Operations Support Manager - Data Center Facilities, Office & Facilities Coordinator - Facilities Operations, Facilities Operations Manager - Mechanical / Plant Manager, and Facilities Operations Manager - Electrical / Plant Manager, along with their supporting technical teams. The Director is responsible for ensuring these teams operate as one coordinated...

Job Description The Global Compensation Pay Architecture Specialist is responsible for designing and managing scalable, global compensation frameworks that align with the strategic objectives of Oracle. This role involves analyzing global market trends, developing salary structures, and ensuring compliance with pay equity and regulatory requirements. The specialist collaborates with Global Compensation partners, HR, and Talent Advisory to create competitive compensation frameworks that support talent attraction, retention, motivation and align with the organizations evolving workforce needs in a complex, high-growth environment. Responsibilities Compensation Architecture & Design: Develop, implement, and maintain global salary structures. Prepare regular analytics & insights that measure effectiveness. Ensure external competitiveness in compensation structures so they are aligned with Oracle compensation philosophy. Align pay architecture with...

The Team Manager, Customer Success will lead a team of Customer Success Specialists (CSS) and serves as a critical member of the Pearson Customer Success leadership team. This role is dedicated to protecting the base of existing customers by retaining and renewing business through deep partnership with Higher Education educators. As an outcome-based leader, you are responsible for ensuring your team drives revenue retention not just through reactive support, but by ensuring value realization. You will coach your team to anticipate the needs of the educator, providing a proactive engagement model that ensures a seamless, frictionless experience with our products and platforms. The Team Manager reports directly to the Head of Customer Success. Impact You Will Make in This Role Lead and Develop a High-Performing Team: Build, manage, and mentor a team of CSSs who support Higher Education customers, providing the ongoing coaching, feedback, and development necessary to...

Job Description Role Overview As Director, Data Center Facilities Operations & Services , you will lead the service delivery organization responsible for maintenance execution, vendor performance, field readiness, and operational support across OCI's mission-critical data center facilities. This role provides leadership across all Facilities Operations Services functions, including mechanical, electrical, and general service delivery, ensuring critical infrastructure is maintained safely, consistently, and in alignment with uptime, compliance, and operational performance expectations. The goal of this role and organization is to self-perform as much maintenance in-house as is prudently possible, and this leader will define, build, and drive that program. You will directly lead senior service managers and their organizations, driving disciplined execution of preventive maintenance, corrective work, restoration support, contractor performance, technician readiness,...

Job Description As Senior Logistics & Transportation Manager , you will lead onsite logistics, shipping and receiving, asset coordination, fleet management, campus transportation, and workplace-related site support services for OCI's mission-critical data center campus operations. This role is responsible for ensuring site logistics and transportation activities are executed in a safe, organized, service-oriented, and highly reliable manner that supports continuous operations and a positive experience for employees, vendors, and visitors. This onsite leadership role blends logistics coordination, transportation oversight, asset support, site administration, and operational services. You will directly lead logistics personnel and related support resources, overseeing the processes, vendors, vehicles, and team activities that keep site support functions running smoothly, including shipping and receiving, delivery coordination, inventory support, fleet readiness, campus...

Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: The Office of Sponsored Research (OSR) provides centralized administrative services and oversight for clinical research programs, and activities include, but not limited to: Medicare Coverage Analysis and associated filings with the Center for Medicare and Medicaid, budgetary development, protocol review, contract and budget negotiations. The incumbent is responsible for negotiating and executing clinical trial agreements and preparing budgets based on study protocol optimizing reimbursement from Sponsors. In addition, incumbent will build and maintain the study within Clinical Trial Management System (CTMS) along with performing Medicare Coverage Analysis (MCA) to support billing compliance efforts. Assists and contributes with the development and maintenance of Office of Sponsored Research (OSR) policies and procedures. Participates and contributes in process improvement initiatives within OSR....