Humana
Cheyenne, WY, USA
Become a part of our caring community and help us put health first Humana is building a smarter, more connected member experience-and journey orchestration is at the heart of that transformation. As Lead Product Manager - Journey Orchestration, you'll own the roadmap for omnichannel journey capabilities and serve as an embedded expert within agile pods to accelerate campaign delivery and ensure feasibility. This role blends strategic ownership with hands-on execution, enabling personalized, timely, and compliant communications across digital and offline channels. You'll partner closely with data science, engineering, and marketing teams to integrate personalization engines, orchestration platforms, and AI/ML models into scalable member journeys. Role Responsibilities Capability Ownership & Roadmap Development Own the strategy, roadmap, and execution for journey orchestration capabilities across marketing and member communications Translate business...

