Contract
Aston Carter
Chicago, IL, USA
Hiring Call Center Representatives to assist with Leave of Absence cases for a large tech company - able to work fully remote! If interested, please apply directly. The Case Manager provides case management for all types of leave of absence and disability life events. The Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees (150 – 200 employee cases) to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with...


