CTG
Chicago, IL, USA
CTG is seeking to fill an Electro-Mechanical Customer Service Technician opening for our client in Chicago, Illinois. Location: Chicago, IL Duration: 10 months Our client has an immediate need for a professional onsite service technician to meet their customer's needs. Primary Responsibilities: Offer outstanding service to clients. Manage call resolve issues in accordance with customers SLA agreement in order to manage customer relations and optimize customer satisfaction. Use electro-mechanical skills to repair devices. Training provided by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge is essential in helping you learn our industry quickly. Must take responsibility for customer satisfaction. You may be the only person who is visible to the client and serve as the primary customer contact, and provides all maintenance, production, and supply inventories of assigned...


