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61 customer service agent jobs found in Chicago

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BU
Full time
 
Retail Relationship Banker at BMO Financial
BMO US Chicago, IL, USA
hackajob is collaborating with Archer to connect them with exceptional professionals for this role. Application Deadline 03/27/2026 Address 800 W Washington Street Job Family Group Retail Banking Sales & Service Spanish speaking preferred Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives. Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities. Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service...

Mar 07, 2026
Ar
Full time
 
Staff Software Engineer
Artera Chicago, IL, USA
About Artera Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100...

Mar 07, 2026
United Airlines
Lead Engineer - ServiceNow Administrator
United Airlines Chicago, IL, USA
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities The Lead Engineer serves as a technical expert with extensive development experience in ServiceNow. This role manages the technical design, configuration, implementation, and maintenance with a primary focus on Field Services (FSM) and IT Asset Management (ITAM) capabilities within the...

Feb 22, 2026
Sc
Full time
 
Director, Customer Operations
Scribd Chicago, IL, USA
About The Company At Scribd Inc. (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our four products: Everand, Scribd, Slideshare, and Fable. This posting reflects an approved, open position within the organization. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. When it comes to workplace structure, we believe in balancing individual flexibility and community connections. It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in-person moments to build collaboration,...

Feb 22, 2026
CG
Full time
 
Sr Director of GTM Revenue Operations (Remote)
Cengage Group Chicago, IL, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cengage Group. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and...

Feb 21, 2026
United Airlines
Full time
 
Lead Engineer – ServiceNow Administrator
United Airlines Chicago, IL, USA
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job Overview And Responsibilities The Lead Engineer serves as a technical expert with extensive development experience in ServiceNow. This role manages the technical design, configuration, implementation, and maintenance with a primary focus on Field Services (FSM) and IT Asset Management (ITAM) capabilities within the ServiceNow...

Feb 21, 2026
Pr
Full time
 
Security Solution Analyst II
Proofpoint Chicago, IL, USA
About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role The Security Solution Analyst II will be responsible for oversee...

Feb 20, 2026
CC
Full time
 
Licensed Real Estate Assistant
Camille Canales Group Chicago, IL, USA
Our top producing team at Compass is looking to hire a licensed real estate assistant whose primary function will be to aid and assist our team lead's production. Our ideal fit is someone who is detail oriented and tech savvy, as well as positive, enthusiastic, self motivated, and focused on customer service. A real estate license and reliable and show-worthy car is required. We think this position is ideal for a licensed agent with at least one year of experience that is looking to accelerate their growth in the real estate industry. This role is integral to our day-to-day operations and involves regular interaction with our principal agent, marketing director, and the Compass support staff. We're a lean and motivated team, and we thrive in a collaborative environment. We're looking for candidates who are equally motivated to grow with us. Job tasks may include, but are not limited to: Managing our team email inbox Coordinating showings and appointments Assisting with CRM...

Feb 13, 2026
Pr
Full time
 
Threat Strategy Manager
Proofpoint Chicago, IL, USA
About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role The role of the Threat Strategy Manager is to work with your...

Feb 13, 2026
SN
Full time
 
Principal Technical Consultant, Data & Integrations Specialist, Platform Products Expert Implementation Services
ServiceNow Chicago, IL, USA
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Team The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the...

Feb 13, 2026
Pr
Full time
 
Threat Strategy Manager III
Proofpoint Chicago, IL, USA
About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role The role of the Threat Strategy Manager is to work with your...

Feb 12, 2026
Lensa
Full time
 
Service Now Engineer - Global Technology Support (Remote Opportunity)
Lensa Chicago, IL, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Hyatt. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Description: Hyatt Hotels Corporation seeks an enthusiastic ServiceNow Engineer to join our ServiceNow team supporting Global Technology Support. In this role, you will be collaborating closely with the broader Global Technology Support and other supporting IT teams, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building...

Feb 12, 2026
CT
Support Associate Level IV
Cgi Technologies Corporation Chicago, IL, USA
Support Associate Level IV Category: Administration Main location: United States, Illinois, Chicago Position ID: J0226-0273 Employment Type: Full Time Position Description: Under the direct supervision of the Contract Management Team, perform various clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform various processing functions, utilizing office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents. Utilize the current TDIS-PD and PRISM computer operating system to include creation of document batches, document imaging (scanning) and reviewing, retrieval of individual application information, data entry, book printing, the generation of mailing labels, and sorting and affixing postage to sealed envelopes. Must be able to perform quality checks for standard fee information on individual applications. Due to the nature of the...

Feb 08, 2026
PC
Full time
 
Vice President, AI Product Management
Publicis CoLab Chicago, IL, USA
Company Description A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people. Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best. We are an...

Feb 06, 2026
PC
Full time
 
Vice president product management
Publicis CoLab Chicago, IL, USA
Company Description A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people. Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best. We are an...

Feb 06, 2026
FI
Full time
 
Sr. Field Territory Manager - Northern Illinois / Madison
Farmers Insurance Chicago, IL, USA
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career...

Mar 07, 2026
Pr
Full time
 
Regional Channel Sales Engineer
Proofpoint Chicago, IL, USA
About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role and the Team Proofpoint is seeking a Channel Sales Engineer to...

Mar 07, 2026
Lensa
Full time
 
Global Mainframe Technology Lead for Google Cloud Practice
Lensa Chicago, IL, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Accenture. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We Are A leading partner to the world's major cloud providers, including AWS, Azure, and Google. The formation of Accenture Cloud First, with a $3 billion investment over three years, demonstrates our commitment to deliver greater value to our clients when they need it most and offers huge growth opportunities for you! Our Cloud First group of more than 70,000 cloud professionals delivers a full stack of integrated cloud capabilities across data, edge, integrated infrastructure and...

Mar 06, 2026
KH
Full time
 
Manager, Global Innovation Insights
Kraft Heinz Company Chicago, IL, USA
Job Description Manager, Global Innovation Insights As a key strategic business partner and consumer insights subject matter expert for the Global Disruptive Innovation team, you will have the opportunity to directly impact growth for our global brand portfolio. This person will lead the consumer and marketplace learning agenda across brands and channels to identify innovation opportunities rooted in consumer behavior that drive top and bottom-line growth for Kraft Heinz and retail partners. This Role Requires a Person Who Can Be Strategic: Be a strategic business partner to the marketing team and a key agent for organizational change. Demonstrate understanding of the consumer, research methodologies/techniques, standard processes, and experience to drive the business forward. Influential: Influence the organization and work seamlessly with cross-functional teams. Engage with senior management and present insights to senior executive leaders. Impactful: Influence...

Mar 06, 2026
KH
Full time
 
Sr. Manager, Disruptive Innovation Insights
Kraft Heinz Company Chicago, IL, USA
Job Description This role requires a person who can be: Strategic: Be a strategic business partner to the marketing team and a key agent for organizational change. Demonstrate understanding of the consumer, research methodologies/techniques, standard processes, and experience to drive the business forward. Influential: Influence the organization and work seamlessly with cross-functional teams. Engage with senior management and present insights to senior executive leaders. Impactful: Influence "so-what’s" by making concrete recommendations routed in deep understanding of marketing, business, and consumer. Robust communication and interpersonal skills collect disparate pieces of data together into a cohesive and compelling story. An Owner: Independent leader with the ability to dig into the details and craft research against a blank slate without buying pre-packaged solutions or methodologies Collaborative: Ability to build and maintain partnerships within agile pods and...

Mar 06, 2026
Je
Full time
 
Legal Operations Associate (Remote)
Jerry Chicago, IL, USA
We’d love to hear from you if you like: Making a big impact on day one with a Forbes Top Startup Employer. Working at a startup that has traction: $240M in funding and 60x revenue growth in 5 years. Mentorship from serial entrepreneurs and brilliant leaders who have scaled companies like Amazon, Better, LinkedIn, McKinsey, BCG, Bain Meritocracy: We promote based on performance, ownership, and results, not tenure. About the Opportunity: We are looking for a highly resourceful and ambitious Legal Operations Associate to join our lean, fast-paced legal team. This isn't a traditional "administrative" legal role. We are looking for someone with a product-focused mindset who doesn't just follow a process but seeks to automate and scale it. The person who succeeds in this role is a natural driver: someone who owns a project from start to finish, solves complex problems without a manual, and has the grit to thrive in a startup environment. If you...

Feb 23, 2026
Je
Full time
 
Legal Operations Associate (Remote)
Jerry Chicago, IL, USA
We’d love to hear from you if you like: Making a big impact on day one with a Forbes Top Startup Employer. Working at a startup that has traction: $240M in funding and 60x revenue growth in 5 years. Mentorship from serial entrepreneurs and brilliant leaders who have scaled companies like Amazon, Better, LinkedIn, McKinsey, BCG, Bain Meritocracy: We promote based on performance, ownership, and results, not tenure. About The Opportunity We are looking for a highly resourceful and ambitious Legal Operations Associate to join our lean, fast-paced legal team. This isn't a traditional "administrative" legal role. We are looking for someone with a product-focused mindset who doesn't just follow a process but seeks to automate and scale it. The person who succeeds in this role is a natural driver: someone who owns a project from start to finish, solves complex problems without a manual, and has the grit to thrive in a startup environment. If you are a new graduate eager to...

Feb 23, 2026
StudentUniverse
Full time
 
FCM - Corporate Travel Consultant
StudentUniverse Chicago, IL, USA
Job no: 529829 - D Brand: FCM Work type: Full time Location: Illinois Categories: Operations and Logistics Corporate Travel Consultant FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for medium and large businesses. Ranked as one of the world’s top five travel management companies, it has a business network in over 97 countries and global headquarters in London, Brisbane, Singapore and New York. Backed by the global strength of Flight Centre Travel Group (FCTG), FCM combines local expertise and global experience to provide clients with a truly bespoke experience. To learn more about FCM please click HERE About the Opportunity This role will have you arranging domestic and complex international travel for busy executives including air, car hotel and ground transportation. Before you begin your role, you will spend three weeks (paid) training. This program will boost your...

Feb 22, 2026
tS
Full time
 
Logistics Coordinator
thyssenkrupp Supply Chain Services NA, Inc. Chicago, IL, USA
Your responsibilities Job Summary Coordinate and direct the movement of internal and external customer’s freight through the respective supply chain in an efficient and timely manner. Our freight representation is domestic and international. Duties include but are not limited to data entry; tracking freight, create customer billing, customer and vendor follow up, negotiation of vendor pricing documentation and paperwork compliance. Represent company in a positive manner by providing customers with quick, precise, helpful, courteous and professional customer service. Job Description Hours: 9am – 5pm Monday - Friday Key Accountabilities: Communicate with all customers and vendors in a professional and courteous manner. Record and allocate all requests for pickup and delivery within the established countries for all customer freight. Maintain daily entry in the respective freight management systems for domestic and international freight. Maintain complete records...

Feb 22, 2026
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