Actalent
Chillicothe, OH, USA
Job Title: Field Service EngineerJob Description The Field Service Engineer will perform comprehensive system diagnostics and troubleshooting for multi-symptom issues. The role involves installing, configuring, and testing laser marking equipment at customer sites while conducting preventative maintenance and repairs to ensure peak system performance. This position requires managing logistics for field service visits, maintaining communication with customers, coworkers, and management regarding equipment status and service needs, and assisting in design/process improvements when necessary. Technical phone support to customers and internal teams is also a key responsibility. Responsibilities Perform comprehensive system diagnostics and troubleshooting for multi-symptom issues. Install, configure, and test laser marking equipment at customer sites. Conduct preventative maintenance and repairs to ensure peak system performance. Manage logistics for field...
