1 agent jobs found in Clive

Anticipates and responds to guests in a friendly and positive manner Responsible for providing the highest level of service Process check-ins and check-outs, verify billing, create reservations, and process special requests Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary Understands and follows the company guest service recovery program Follows proper selling techniques and ensures strategies are utilized to maximize room revenues Monitors room availability, follows restrictions, and all booking policies and procedures Drives sales and maximizes revenue by up-selling rooms and amenities Follows company procedures when handling cash and processing financial transactions Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste...