1 customer success agent jobs found in Collierville, TN

As a Principal, you are a strategic product leader responsible for a major product line, platform capability, or customer lifecycle segment. You drive multi-team initiatives, shape long-term product vision, and represent product at the executive level. You elevate product thinking across the organization and ensure delivery aligns with business impact. This technical product leadership role will own product strategy and execution for the Integrated Visibility Product (IVP) suite of APIs and webhooks, enabling enterprise customers to integrate critical shipment visibility into their systems at scale. Essential Functions Define and drive strategy for a product group or portfolio with multiple dependencies Lead strategic planning and prioritization in partnership with senior product, engineering, and commercial leaders Guide the work of multiple product teams, ensuring cohesion, clarity, and accountability Deeply understand customer journeys and market dynamics to inform...