Full time
State of Ohio Jobs
Columbus, OH, USA
Information Technology Supervisor 1 Position Overview Opportunities for Ohioans with Disabilities (OOD) is seeking an Information Technology Supervisor 1 to support our mission of empowering Ohioans with disabilities through timely, reliable, and user‑focused technology services. This is an exciting opportunity to lead a dedicated IT support team whose work helps OOD staff deliver meaningful services across the state. In this role you will supervise IT professionals who provide help desk operations, inventory control, and end‑user support. You will guide daily activities, stay aware of workload demands, and help maintain strong service quality. This includes coaching employees, completing performance evaluations, supporting professional development, and assisting with hiring and onboarding new team members. You will oversee service desk workflows in ServiceNow, offer advanced escalation support, and coordinate coverage to ensure that technology issues are addressed...

