Full time
State of Ohio Workers' Compensation
Columbus, OH, USA
BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flextime work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval. What You’ll Be Doing: Acts as lead over AE2s by assigning work, monitoring responses, and evaluating workflow using unit statistics. Serves as a technical resource for AE2s and other units, resolving complex employer account issues including billing, coverage initiation, manual classifications, and payroll processing. Trains AE2s on risk support functions and employer compliance processes; develops and updates training materials and manuals; performs quality reviews and recommends procedural improvements. Assists with...


