10 customer service representative jobs found in Conshohocken, PA

BRIEF DESCRIPTION As part of our Consulting Client Service Team, the Senior Benefit Specialist plays a vital role in ensuring a high degree of client satisfaction and retention, working collaboratively with a cross-functional team that includes Producers, Strategic Account Executives, and Financial Consultants. The primary responsibility of this role is to take proactive ownership of the daily client support for all services and products provided, ensuring alignment with the strategic vision of our partnership. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following: Create and update client activity log Coordinate plan audits, review of plan documents including insurance contracts, amendments, Summary Plan Descriptions and other documents, to ensure compliance and appropriate documentation; Review and complete renewal checklists for assigned clients; Complete the MMA compliance checklist with support from the Compliance...

POSITION PURPOSE: The Member Relations Specialist plays a vital dual role in driving new voluntary benefits business and supporting the operational excellence of the BenAssist Call Center. This position is responsible for implementation of new clients while overseeing call center operations and providing ongoing support and training to enrollers. The role ensures exceptional client service, effective communication of solutions, and smooth operational workflows to contribute to the growth and success of the organization. KEY RESPONSIBILITIES include, but are not limited, to the following: Support the BenAssist Team Leader in fostering strong partnerships with Mercer, inter-agency collaborations, and internal MMA East teams. Manage standalone and value add BenAssist services and Long-Term Care (LTC) clients from sale, implementation to ongoing servicing. Act as a liaison for the BenAssist Call Center providing expert knowledge to prospects, internal client...

BRIEF DESCRIPTION The Enterprise Benefits Leader will oversee and collaborate with Account Managers and Benefit Specialists within the Enterprise team to design, implement, and refine strategies that drive operational excellence. This role will focus on optimizing processes, enhancing procedures, and strengthening team structure to ensure consistent delivery of high-quality client service. The leader will act as a strategic partner, fostering collaboration, promoting best practices, and aligning team performance with organizational goals. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited, to the following: Provide strategic direction and leadership to Account Managers and Benefit Specialist within the Enterprise team. Identify opportunities to improve team performance, efficiency and client outcomes; Mentor, coach and develop team members to build expertise, engagement and professional growth; Oversee quality assurance across client...

Marsh McLennan Agency's East Region is a leader in the employee benefits marketplace. Our associates simplify employee health and welfare benefits and risk management for regional, national, Fortune 500 and Fortune 1000 companies. We value integrity, collaboration, passion, innovation, and accountability, and we are committed to making a difference in the moments that matter for our colleagues, clients, and communities. BRIEF DESCRIPTION As part of our Consulting Client Service Team, the Senior Benefit Specialist plays a vital role in ensuring a high degree of client satisfaction and retention, working collaboratively with a cross-functional team that includes Producers, Strategic Account Executives, and Financial Consultants. The primary responsibility of this role is to take proactive ownership of the daily client support for all services and products provided, ensuring alignment with the strategic vision of our partnership. ESSENTIAL DUTIES AND RESPONSIBILITIES...

Marsh McLennan Agency’s East Region is a leader in the employee benefits marketplace. Our associates simplify employee health and welfare benefits and risk management for regional, national, Fortune 500 and Fortune 1000 companies. We value integrity, collaboration, passion, innovation, and accountability, and we are committed to making a difference in the moments that matter for our colleagues, clients, and communities. The Account Executive (AE) is the guardian of the strategic customer relationship and orchestrates the deployment of corporate-wide resources to provide comprehensive products, services and solutions to strategic key accounts. The AE is fully responsible for the retention, development, servicing and expansion of their assigned accounts. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited, to the following: Account Management Consistently ensure 100% complete and total client satisfaction Manage a large, complex, functionally...

BRIEF DESCRIPTION The Senior Relationship Manager is responsible for cultivating and managing relationships at the executive-level with corporate clients. provide direct advisory services for plan design, fiduciary governance, and investment lineups for qualified plans, as well as employer-sponsored executive benefit plans and non-qualified plans. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited, to the following: Client Relationship Management: Develop and maintain strong relationships with clients, serving as their primary point of contact for retirement plan consulting services. Understand clients' business objectives and retirement plan goals to provide tailored solutions and recommendations. Consultative Services: Conduct comprehensive retirement plan reviews and assessments, identifying areas for improvement and optimization. Provide expert guidance on plan design, compliance, investment options, and participant engagement strategies....

$3,900 Sign-on Bonus* Sales Representative Power is where hustle meets purpose. It’s where leadership opportunities, life-enhancing benefits, and award-winning culture come together. Why? Because our people are our most important asset. And there’s no better investment than their happiness and growth. Our diverse, inclusive, and military-friendly culture has been recognized by Fortune Magazine as the #13 Best Company to Work for and #1 Best Workplace in Construction in the nation, and made the Military Times’ Best for Vets list. 90% of our sales leaders began their careers in entry-level sales positions, proving that Power is a meritocracy - the harder you work, the further you’ll go. The Sales Role Hiring Immediately - As a full-time sales representative, we’re preparing you to succeed in more than just your current position. You will be trained in all of our products and be able to deliver interactive sales presentations that will teach communication skills,...

BRIEF DESCRIPTION The Business Development Associate is responsible for uncovering and developing new business leads to identify sales opportunities. The primary responsibilities are to lead outbound B2B sales generation activities and manage their daily strategy for establishing new business. The Business Development Associate will also perform market research and analysis that can be utilized for adjusting effective strategies. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited, to the following: Develop and manage sales strategy and approach in order to generate new business leads in conjunction with Sales Producers Execute outbound prospecting campaigns in each market sector, designed to drive qualified new business leads and appointments Uncover new sales opportunities by networking to increase contacts Represent and sell MMA East's capabilities for trade show event activities Prioritize prospects and remain cognizant of changing...

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details We're hiring the Director - AI Governance to join our global Cencora team. POSITION SUMMARY: The Director of AI Governance and Responsible Data Practices is responsible for leading the implementation and evolution of Cencora’s global AI, Privacy, and Responsible Data Governance Frameworks. This role balances the need for a cohesive global framework with local regulatory and business-specific requirements, ensuring compliance with evolving AI-related regulations while driving operational efficiencies. The...

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details We're hiring the Director - AI Governance to join our global Cencora team. POSITION SUMMARY: The Director of AI Governance and Responsible Data Practices is responsible for leading the implementation and evolution of Cencora’s global AI, Privacy, and Responsible Data Governance Frameworks. This role balances the need for a cohesive global framework with local regulatory and business-specific requirements, ensuring compliance with evolving AI-related regulations while driving operational efficiencies. The...