Doane University
Crete, NE, USA
Position Title Service Center Customer Service Representative Department Service Center Job Location Crete, NE (68333) Supervisor Quinn Stryker quinn.stryker@doane.edu 402-826-8285 Purpose of Job Fall 2026 – Spring 2027 Our Customer Service Representatives provide excellent customer service andfirst-level technical support for the Doane University community. We provide technologysupport and general information assistance via phone, web, and in-person directly toend-users from our service desk located in the Learning Commons. General Description and Duties Answer the phone in a professional and courteous manner Basic connection, printer, and computer troubleshooting/maintenance Be willing to learn/try something new Check email, create tickets with information, and route to the correct technical team Interview customers in regards to their issue/request with directed questions Politely respond to the...
