Full time
Capital One
Deerfield, IL, USA
As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. We are looking for an associate to join the Enterprise Arbitration team. This team is focused on optimizing inbound channels like EASE, Email, and Site by designing and implementing models and frameworks. These channels are crucial, generating over $2.5 billion in enterprise value annually through marketing and servicing optimization. Our goal is to ensure the optimal message is delivered to the right customer, driving excellent customer experiences and deepening customer relationships. We are looking for an analytical and innovative associate to join the team and...

