Full time
PPG Industries
Delaware, OH, USA
As the Site IT Support (SIS) Associate you are business, function, or process specialists and can be technology generalists or specialists. You will communicate status to the team and demonstrate confidence and listening to confirm understanding of the customer needs to support the deliverable. You will act within well defined policies and procedures and can explain them to others with supervision. Normal focus is on existing products or processes. You will sit at our Delaware, Ohio Plant and report to the IT Infrastructure Manager. Key Responsibilities Onsite Technology Support provides in-person assistance to employee end-users including: Respond to telephone calls, emails, and personnel requests for technical support. Provide support to end-users on a variety of issues. Identify, research, and resolve technical problems. Maintain and troubleshoot a range of user problems including PC hardware/software/LAN and voice network Diagnose problem source...

